1 to 25 of 29 Permanent Service Designer Jobs in London

Service Designer - Consultant (SC cleared) Akkodis are currently working in partnership with a leading service provider to recruit an experienced Service Designer with a passion for user-centred design, critical thinking, problem solving and designing and building digital services and products. Please note this is … Manchester, Glasgow office) with travel to client sites required on occasion and you will need to hold current security clearance. The Role As a Service Designer you will champion inclusive design practices throughout project lifecycles, ensuring solutions are accessible to as many users as possible. This includes engaging … and legislation, and advocating for inclusive design principles in your deliverables. The Responsibilities Maximise the value from the inception to real life application of Service Design. Support clients through the end-to-end service design process to design and develop innovative products and services. This process will be More ❯

Service Designer - Consultant (SC cleared) Akkodis are currently working in partnership with a leading service provider to recruit an experienced Service Designer with a passion for user-centred design, critical thinking, problem solving and designing and building digital services and products. Please note this is … Manchester, Glasgow office) with travel to client sites required on occasion and you will need to hold current security clearance. The Role As a Service Designer you will champion inclusive design practices throughout project lifecycles, ensuring solutions are accessible to as many users as possible. This includes engaging … and legislation, and advocating for inclusive design principles in your deliverables. The Responsibilities Maximise the value from the inception to real life application of Service Design. Support clients through the end-to-end service design process to design and develop innovative products and services. This process will be More ❯

Service Designer (Must hold current SC) The Company: At Amber Labs, we are a cutting-edge UK and European technology consultancy that prioritises empowering autonomy, promoting experimentation, and facilitating rapid learning to provide exceptional value to our clients. Our company culture is centred around collaboration, where all colleagues … delivery times. Our team consists of highly-skilled cross-functional consultants, analysts, and support staff. About the Role: We are seeking a highly skilled Service Designer with SC clearance and strong GDS (Government Digital Service) experience to join our team. You will work on high-profile government … projects, designing end-to-end services that meet user needs while aligning with government digital standards. Key Responsibilities: Lead service design activities across the full service lifecycle, from discovery to live. Conduct user research and collaborate with User Researchers, Content Designers, and Interaction Designers to create user-centred More ❯

Service Designer Required to work for a Healthcare organisation based in Wales, this is a day rate contract and paying £250 per day - Inside IR35. Hybrid role - 2 days per month in the office. Job Background A Lead Service Designer is an experienced designer who … works with minimal support and can influence and mentor others. You will work with service managers and programme directors to develop design concepts. A Lead Service Designer will potentially have responsibility across complex services and may be involved with Vaccine and Pharmacy Services. You will help set … direction and embed good practice within the newly formed UCD Team. Essential Criteria: Significant experience of working in a service designer role. Experience applying highly developed specialised knowledge, supported by pertinent theoretical knowledge and applicable practical experience, across a range of work methods and practices. Proven experience in More ❯

equal opportunity employer, we passionately embrace team member diversity and provide a positive and inclusive working environment for all. We're looking for a Service Designer to join our growing User Experience (UX) team at Boots. As a Service Designer your role is necessary to creating … Designers to create design concepts that effectively communicate an experience vision. Conduct user research or support our User Research team to help evaluate current service offerings across the business. Bring together customer insights by working with our UX Research, Voice of the Consumer group and Data and Analytics teams … Design, HCI, Interaction Design, or a related field is preferred. Master's degree is a plus. 2-4 years of professional experience as a Service Designer in a private company. Public services is a plus. Strong portfolio showcasing a range of projects, including discovery research, design concepts and More ❯

Service Designer Immediate start 23 month FTC Location: Central London, hybrid and flexible. Please note this is not a fully remote position Join a UK government-funded, independent body that provides free legal advice to leaseholders in England and Wales. As part of an exciting digital transformation, we … re looking for a hands-on Senior Service Designer to lead the design and improvement of services across digital, phone, and email channels. Key Responsibilities Design end-to-end services across digital and non-digital touchpoints Create wireframes, user flows, and interactive prototypes Plan and conduct user research … Align service and UX design with business strategy, including AI and automation integration Translate complex stakeholder needs into practical service improvements What We’re Looking For Experience designing public-facing, multi-channel services Familiarity with GDS service design principles or similar frameworks Strong grasp of user-centered More ❯

We are collaborating with a prominent IT consultancy that is seeking Service Design Consultants to join their expanding team. Candidates must have experience in Government Digital Services (GDS) and either possess SC Clearance or be eligible for it. Salary - up to £60,000 per annum + Additional Benefits Remote … with occasional client visits Candidates must be eligible for SC Clearance or have live SC Clearance As a Service Designer, you will: Maximise the value delivered for clients from inception to real-life application of Service Design. Support clients through the end-to-end service design … products and services. Use current and emerging trends to identify and lead improvements to existing services, as well as introduce innovative and industry-first service experiences. Influence service managers, user researchers, UI/UX designers, and programme directors to understand the value of user-focused transformation. Additionally, you More ❯

Are you a strategic thinker who thrives on designing seamless digital service experiences? Do you have a passion for human-centred design, driving innovation, and influencing change? Do you want the chance to positively impact over 820,000+ people in South Australia? If so, RAA is looking for a … Senior Service Designer to lead and delivertransformative service design initiatives that make a measurable impact on our members and organisation. About the Role As a Senior Service Designer, you will: Lead and manage the design of complex, cross-functional digital service experiences. Shape and … connecting digital, physical, and operational touchpoints. Influence stakeholder decisions, ensuring alignment with RAA's strategic goals through insight-driven design recommendations. Mentor and uplift service design practitioners, embedding best practices across enterprise-wide programs. Work collaboratively with teams across RAA, tackling varied and challenging programs of work Why You More ❯

Senior Service Designer Location: London/Hybrid Security Clearance: SC Duration: Initial 6-month contract Rate: £600 p/day (inside IR35) We are working with a confidential public sector organisation who are seeking a Senior Service Designer to support a major digital transformation programme within … shape and transition critical national services, working as part of a cross-functional team within a digital and data-driven directorate. Key Responsibilities: Lead service design activities and mentor junior team members Design user-focused services that meet programme goals Collaborate with technical and operational teams to support service transition Promote Agile, ITIL 4, and continual improvement practices Clearly document design decisions and risks Essential Skills & Experience: Proven service design expertise with a strong user focus Experience working in Agile and ITIL environments Strong leadership, mentoring, and stakeholder engagement skills Knowledge of project delivery frameworks (e.g. PRINCE2 More ❯

Senior Service Designer Location: London/Hybrid Security Clearance: SC Duration: Initial 6-month contract Rate: £600 p/day (inside IR35) We are working with a confidential public sector organisation seeking a Senior Service Designer to support a major digital transformation programme within a secure … help shape and transition critical national services as part of a cross-functional team within a digital and data-driven directorate. Key Responsibilities: Lead service design activities and mentor junior team members Design user-focused services that meet programme goals Collaborate with technical and operational teams to support service transition Promote Agile, ITIL 4, and continuous improvement practices Document design decisions and risks clearly Essential Skills & Experience: Proven expertise in service design with a strong user focus Experience working in Agile and ITIL environments Strong leadership, mentoring, and stakeholder engagement skills Knowledge of project delivery frameworks (e.g. More ❯

Senior Service Designer 23 month FTC Location: Central London, hybrid and flexible. Please note this is not a fully remote position Immediate start Join a UK government-funded, independent body that provides free legal advice to leaseholders in England and Wales. As part of an exciting digital transformation … we're looking for a hands-on Senior Service Designer to lead the design and improvement of services across digital, phone, and email channels. Key Responsibilities Design end-to-end services across digital and non-digital touch points Create wireframes, user flows, and interactive prototypes Plan and conduct … user research Align service and UX design with business strategy, including AI and automation integration Translate complex stakeholder needs into practical service improvements What We're Looking For Experience designing public-facing, multi-channel services Familiarity with GDS service design principles or similar frameworks Strong grasp of More ❯

Methods is currently looking for Service Designer on a contract basis. Service Designer Must have active SC Cleared Day rate: £500pd inside IR35 Needs to be able to travel to London occasionally, most likely once or twice a week Must have experience with GDS More ❯

Methods is currently looking for Service Designer on a contract basis. Service Designer Must have active SC Cleared Day rate: £500pd inside IR35 Needs to be able to travel to London occasionally, most likely once or twice a week Must have experience with GDS More ❯

to create purposeful products and services that have a positive impact on people and society. We do this by Humanizing Complexity. As a Senior Service Designer at Tangity, you will play a crucial role throughout the entire project process. You will be part of a high-performing, multi … accessible services that reduce friction and complexity. You'll be expected to ensure quality, innovation and creativity in how we approach all aspects of service design and how we then play those back to our stakeholders. You'll be keen to develop your skills and contribute to the wider … clear, actionable insights Visualize through diagramming, journey mapping, storyboarding, or information design to help others see the end-to-end and surface-to-core service and customer experience (Yes, this is the 'unique' item in the role description!) Analyse both qualitative and quantitative data to inform design decisions and More ❯

Methods is currently looking for Service Designer on a contract basis. Service Designer Must have active SC Cleared Day rate: £500pd inside IR35 Needs to be able to travel to London occasionally, most likely once or twice a week Must have experience with GDS More ❯

moment, and Make Your Mark on every project, in your studio, your community-and the world at large. What You'll Be Doing The Service Designer will be part of a skilled multidisciplinary team leading on the strategic design, prototyping and build of excellent public services. You'll … of services at scale. In frog we're building a new capability to work at the cutting edge of policy design. We need strategic service designers that understand the policy lifecycle and how to: test iterate and improve policy in the same way you would a digital service. If … new way of working. You're able to evangelise public policy design at all levels of government. An Overview Of The Role As a service designer, you'll be an expert in: Zooming out on the wider context, focus on policy outcomes and zoom in on what people More ❯

Mastek is seeking a Senior Service Designer to join our dynamic and growing User-Centred Design practice. This role involves leading impactful projects for clients across the public and private sectors, applying service design methods in agile environments, and collaborating with a diverse range of stakeholders. You … leadership and strategy · Scope, deliver and lead components of end-to-end UCD activities in a variety of programme contexts · Plan and execute appropriate service design activities based on project needs. · Clearly articulate project problems, scopes, and success criteria to diverse audiences through compelling presentations. · Support clients through all … phases of the service design process, from ideation to implementation. · Create and maintain service design deliverables like service concepts and blueprints. · Act as a troubleshooter, managing ambiguity and navigating organizational complexities. · Embed business change management into the service design process, ensuring that the impact of the More ❯

site visits when required (on average 1-2 visits per month, but can be more/less). They are looking for a permanent Service Designer Consultant to join a rapidly growly team, working across multiple Digital Transformation projects within Government, Finance, Retail & Energy sectors. We have a … + fully remote (with ad hoc client site travel) Primary skills and experience required: Must hold active SC Clearance Proven experience working across a service design process, autonomously with minimal support Ability to create service design artefacts and outputs, such as current and future-state user journeys, personas … service concepts, service blueprints and other artefacts Client readiness, with experience facilitating workshops, design sprints, ideation sessions or similar Ability to visualise complex services in an easy-to-understand format for varying audiences Ability to adopt a curious and inquisitive mindset with a passion for asking why Ability More ❯

site visits when required (on average 1-2 visits per month, but can be more/less). They are looking for a permanent Service Designer Consultant to join a rapidly growly team, working across multiple Digital Transformation projects within Government, Finance, Retail & Energy sectors. We have a … + fully remote (with ad hoc client site travel) Primary skills and experience required: Must hold active SC Clearance Proven experience working across a service design process, autonomously with minimal support Ability to create service design artefacts and outputs, such as current and future-state user journeys, personas … service concepts, service blueprints and other artefacts Client readiness’, with experience facilitating workshops, design sprints, ideation sessions or similar Ability to visualise complex services in an easy-to-understand format for varying audiences Ability to adopt a curious and inquisitive mindset – with a passion for asking ‘why’ Ability More ❯

site visits when required (on average 1-2 visits per month, but can be more/less). They are looking for a permanent Service Designer Consultant to join a rapidly growly team, working across multiple Digital Transformation projects within Government, Finance, Retail & Energy sectors. We have a … + fully remote (with ad hoc client site travel) Primary skills and experience required: Must hold active SC Clearance Proven experience working across a service design process, autonomously with minimal support Ability to create service design artefacts and outputs, such as current and future-state user journeys, personas … service concepts, service blueprints and other artefacts Client readiness’, with experience facilitating workshops, design sprints, ideation sessions or similar Ability to visualise complex services in an easy-to-understand format for varying audiences Ability to adopt a curious and inquisitive mindset – with a passion for asking ‘why’ Ability More ❯

site visits when required (on average 1-2 visits per month, but can be more/less). They are looking for a permanent Service Designer Consultant to join a rapidly growly team, working across multiple Digital Transformation projects within Government, Finance, Retail & Energy sectors. We have a … + fully remote (with ad hoc client site travel) Primary skills and experience required: Must hold active SC Clearance Proven experience working across a service design process, autonomously with minimal support Ability to create service design artefacts and outputs, such as current and future-state user journeys, personas … service concepts, service blueprints and other artefacts Client readiness, with experience facilitating workshops, design sprints, ideation sessions or similar Ability to visualise complex services in an easy-to-understand format for varying audiences Ability to adopt a curious and inquisitive mindset with a passion for asking why Ability More ❯

site visits when required (on average 1-2 visits per month, but can be more/less). They are looking for a permanent Service Designer Consultant to join a rapidly growly team, working across multiple Digital Transformation projects within Government, Finance, Retail & Energy sectors. We have a … + fully remote (with ad hoc client site travel) Primary skills and experience required: Must hold active SC Clearance Proven experience working across a service design process, autonomously with minimal support Ability to create service design artefacts and outputs, such as current and future-state user journeys, personas … service concepts, service blueprints and other artefacts Client readiness, with experience facilitating workshops, design sprints, ideation sessions or similar Ability to visualise complex services in an easy-to-understand format for varying audiences Ability to adopt a curious and inquisitive mindset with a passion for asking why Ability More ❯

site visits when required (on average 1-2 visits per month, but can be more/less). They are looking for a permanent Service Designer Consultant to join a rapidly growly team, working across multiple Digital Transformation projects within Government, Finance, Retail & Energy sectors. We have a … + fully remote (with ad hoc client site travel) Primary skills and experience required: Must hold active SC Clearance Proven experience working across a service design process, autonomously with minimal support Ability to create service design artefacts and outputs, such as current and future-state user journeys, personas … service concepts, service blueprints and other artefacts Client readiness, with experience facilitating workshops, design sprints, ideation sessions or similar Ability to visualise complex services in an easy-to-understand format for varying audiences Ability to adopt a curious and inquisitive mindset with a passion for asking why Ability More ❯

site visits when required (on average 1-2 visits per month, but can be more/less). They are looking for a permanent Service Designer Consultant to join a rapidly growly team, working across multiple Digital Transformation projects within Government, Finance, Retail & Energy sectors. We have a … + fully remote (with ad hoc client site travel) Primary skills and experience required: Must hold active SC Clearance Proven experience working across a service design process, autonomously with minimal support Ability to create service design artefacts and outputs, such as current and future-state user journeys, personas … service concepts, service blueprints and other artefacts Client readiness’, with experience facilitating workshops, design sprints, ideation sessions or similar Ability to visualise complex services in an easy-to-understand format for varying audiences Ability to adopt a curious and inquisitive mindset – with a passion for asking ‘why’ Ability More ❯

Lead Service & UX Designer Location : London, Hybrid (2 days) Salary : Up to £90,000 + bonus Join a global design network with studios across the world, combining strategy, technology, and design to create impactful, purpose-driven products and services that positively affect society. What You’ll Be Doing … As a Service & UX Designer , you’ll play a key role in developing our Customer Experience and Service Design offerings, helping to establish us as a leading provider in these areas. You’ll work closely with design, client services, and project management leads to deliver innovative employee … customer, and user experiences. Key Responsibilities Project Leadership : Lead interaction and service design projects, including workshops, creative sessions, and defining design principles. User-Centered Design : Ensure all designs are informed by a deep understanding of the people we’re designing for. Practice Innovation : Evolve Service Design practices, integrating More ❯