2 of 2 Permanent Service Migration Jobs in London

What you’ll be doing Define strategic target state architecture for Telephony, UC, collaboration, CPaaS and CCaaS services. Develop architectures for Number Management, Emergency Service, Regulatory Compliance and Carrier Interconnects. Lead the adoption of Agentic AI and AI Harness methodologies across voice platforms. Establish standards for event-driven architectures … Behaviour Driven Development following SAFe Lean-Agile principles. Drive vendor assessments and technology selections. Lead exit of legacy capabilities and tooling for customer and service migrations Essential Skills/Experience Strategic Architectural Leadership Proven principal-level architecture leadership experience within large and complex enterprise environments. Demonstrated ability to define ...

system documentation, asset registers, and compliance records in line with IT policies and data protection regulations. Project Support Assist with IT infrastructure upgrades, cloud service migrations, and new system rollouts. Coordinate system testing, end-user training, and post‐implementation support. Collaborate with external IT support providers on escalations, service … Print and network technology . Familiarity with ERP systems (Microsoft Dynamics 365 Business Central desirable but not essential). Strong problem‐solving skills, customer service mindset, and the ability to work independently in a fast‐paced business. Excellent documentation, organisational, and communication skills. Relevant Microsoft 365 or cyber security ...