1 to 25 of 67 Permanent ServiceNow Jobs in London

Job Description Job Title: ServiceNow Technical Architect Manager/Associate Manager Location: London, Manchester or Edinburgh Level: Manager & Associate Manager Salary: Competitive Salary & Package (Dependent on Experience) Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought … to all of us." - Julie Sweet, Accenture CEO As a team: A global professional services organization, which includes being avital services partner to the world's major cloud providers - ServiceNow, AWS, Azure, Google, and others. Accenture is recognised as the No 1 Service Partner globally due to our work on delivering the most complex, innovative and impactful ServiceNow solutions in … the world. The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise to deliver true total enterprise reinvention. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform. And in the era of AI, Accenture are investing heavily to More ❯

risk, and back-office/ERP integration systems. Hands-on with CTRM/ETRM systems (e.g., Aspect) desirable. Proficient with data analysis and issue/SDLC tools (DevOps, JIRA, ServiceNow). Skilled in building, documenting, and improving support processes (ITIL advantageous). Excellent analytical, communication, and problem-solving skills. Bachelor’s in Computer Science, Engineering, Mathematics, or related field; postgraduate More ❯

Cloud projects Working within an Agile Framework Formal qualification and experience in Project and Programme Management (e.g. PMP, PRINCE2, MSP Practitioner, Scrum Master) ITIL Foundation qualification desirable Use of ServiceNow and Azure Dev Ops desirable Personal Strong Leadership and stakeholder management skills Ability to persuade and influence both directly and indirectly Strong organisational skills, preferably with project management experience. Strong More ❯

1+ year of experience in a desktop support, helpdesk, or IT technician role. Strong knowledge of Windows OS, Office 365, and basic networking concepts. Familiarity with ticketing systems like ServiceNow, Zendesk, or JIRA. Excellent communication and interpersonal skills. Strong troubleshooting and problem-solving abilities. Preferred: Experience with macOS or Linux environments. IT certifications such as CompTIA A+, Network+, or Microsoft More ❯

environments. Alongside the ability to work with business sponsors and stakeholders to drive performance excellence. Ideally candidates will have a proficiency in IT performance monitoring and reporting tools (e.g., ServiceNow, Power BI, Splunk). Candidates will strong data analysis skills, including the ability to interpret KPIs, SLAs, and service metrics, plus an understanding of IT service management frameworks (e.g., ITIL More ❯

ServiceNow Implementation Specialist UK (Hybrid/Flexible working) Salary: Negotiable (depending on experience) Are you a ServiceNow expert with a passion for transforming customer, employee, and technology experiences? We're looking for a ServiceNow Implementation Specialist to join our clients Digital Customer Experience (DCX) practice. This is a technical and strategic role, offering the opportunity to design, build, and integrate … cutting-edge ServiceNow solutions that drive seamless workflows and unlock real value for both customers and employees. What you'll do Develop and deliver ServiceNow workflow applications, including: Customer Experience: CSM, Field Service Management, Customer Service Portal Technology Experience: ITSM, ITOM, ITAM Employee Experience: HRSD, onboarding, workplace service delivery Design modern user experiences using ServiceNow's Experience Layer, UI Builder … and portals. Integrate ServiceNow with external systems (CRMs, HR platforms, eCommerce, etc.) via REST/SOAP APIs and IntegrationHub. Manage data migration and ensure alignment across ServiceNow modules and external platforms. What you'll bring Proven expertise with the ServiceNow platform (Customer, Technology, and Employee Experience workflows). Strong understanding of customer journeys (marketing, sales, commerce) and employee lifecycles (onboarding More ❯

ServiceNow Implementation Specialist UK (Hybrid/Flexible working)Salary: Negotiable (depending on experience) Are you a ServiceNow expert with a passion for transforming customer, employee, and technology experiences? We're looking for a ServiceNow Implementation Specialist to join our clients Digital Customer Experience (DCX) practice. This is a technical and strategic role, offering the opportunity to design, build, and integrate … cutting-edge ServiceNow solutions that drive seamless workflows and unlock real value for both customers and employees. What you'll do Develop and deliver ServiceNow workflow applications, including: Customer Experience: CSM, Field Service Management, Customer Service Portal Technology Experience: ITSM, ITOM, ITAM Employee Experience: HRSD, onboarding, workplace service delivery Design modern user experiences using ServiceNow's Experience Layer, UI Builder … and portals. Integrate ServiceNow with external systems (CRMs, HR platforms, eCommerce, etc.) via REST/SOAP APIs and IntegrationHub. Manage data migration and ensure alignment across ServiceNow modules and external platforms. What you'll bring Proven expertise with the ServiceNow platform (Customer, Technology, and Employee Experience workflows). Strong understanding of customer journeys (marketing, sales, commerce) and employee lifecycles (onboarding More ❯

management, onboarding and documentation across projects Requirements * Extensive experience in IT service delivery/operations within M&A environments * Strong grasp of ITIL practices and service management tools (e.g. ServiceNow) * Experience with complex IT integrations, carve-outs and cloud migrations * Excellent stakeholder and vendor management skills * PRINCE2 or equivalent project management expertise * Knowledge of enterprise IT environments (Azure/AWS More ❯

drivers and the impact of change/release across a complex IT estate. Applying ITIL service management principles, particularly around change and release. Working knowledge of service management tooling (ServiceNow is desirable, but not essential if you're willing to upskill). Skills & Qualifications ITIL v3 or v4 Foundation (essential). Strong communication and influencing skills, with proven ability to More ❯

management, onboarding and documentation across projects Requirements * Extensive experience in IT service delivery/operations within M&A environments * Strong grasp of ITIL practices and service management tools (e.g. ServiceNow) * Experience with complex IT integrations, carve-outs and cloud migrations * Excellent stakeholder and vendor management skills * PRINCE2 or equivalent project management expertise * Knowledge of enterprise IT environments (Azure/AWS More ❯

priorities and work under pressure. · Process & Performance Management Ability to create, interpret, and present ITSM metrics, identifying root causes for performance issues and implementing improvements. Familiarity with ITSM tools (ServiceNow and/or FreshService), operational dashboards, and automation. · Communication & Stakeholder Engagement Excellent communication skills for engaging with both technical staff and business stakeholders at varying levels of seniority. Confident in More ❯

understanding of Site Reliability Engineering (SRE) principles, including incident management, monitoring, alerting, and performance tuning. Strong knowledge of Software Development Lifecycle (SDLC) processes. Familiarity with incident management platforms like ServiceNow, PagerDuty, or similar tools. Excellent analytical and problem-solving abilities with a focus on delivering timely and effective solutions. Outstanding communication skills, capable of collaborating across diverse, cross-functional teams. More ❯

Ability to explain technical problems to nontechnical people Desirable Skills Knowledge Previous experience in Investment Banking environment would be a plus Spanish would be a plus Mandatory Skills : Python, ServiceNow Orchestrator, Azure Cognitive Services, GenAI - LLMOps, RPA - Microsoft Power Automate, Machine Learning - AIOPS, Deep Learning - AIOPS, Reinforcement Learning - AIOPS Randstad Technologies Ltd is a leading specialist recruitment business for the More ❯

identify potential issues, and implement corrective actions as needed. Provide technical guidance and support to development teams. Prepare and present project status reports to stakeholders. Utilize tools such as ServiceNow, Confluence, and JIRA for project tracking and documentation. Your Profile Strong technical experience in Architecture, Design and Development. Strong technical background with expertise in Java, Python, Typescript, AWS, React JS More ❯

Ability to explain technical problems to nontechnical people Desirable Skills Knowledge Previous experience in Investment Banking environment would be a plus Spanish would be a plus Mandatory Skills : Python, ServiceNow Orchestrator, Azure Cognitive Services, GenAI - LLMOps, RPA - Microsoft Power Automate, Machine Learning - AIOPS, Deep Learning - AIOPS, Reinforcement Learning - AIOPS Randstad Technologies Ltd is a leading specialist recruitment business for the More ❯

to reduce operational impacts and support UKHSA's critical capabilities in public health surveillance, emergency response, and health inequalities reduction Coordinate the onboarding of new services into UKHSA's ServiceNow ITSM platform, working closely with project teams, service architects, support operations and commercial functions to ensure shared understanding of service responsibilities and performance expectations About us We pride ourselves as More ❯

developing and implementing strategies for 24/7 service delivery required You will have an ITIL certification and good knowledge of ITIL processes You will have exceptional communication skills. ServiceNow experience is highly desirable Location – central London/hybrid working Does this role tick all the boxes? Hit 'Apply’ now More ❯

likes of M365 applications and Azure IaaS. Ideally we need a good all rounder with several years experience. Read on for more details Key Responsibilities: Incident Management: Respond to ServiceNow tickets and resolve incidents. Administration and Monitoring: Administer and monitor various systems including Windows Server, Azure, Entra ID, Intune, VMWare, VXRail, Cato Platform, Rubrik, Commvault, Juniper Mist, and APC. Daily More ❯

likes of M365 applications and Azure IaaS. Ideally we need a good all rounder with several years experience. Read on for more details... Key Responsibilities: Incident Management: Respond to ServiceNow tickets and resolve incidents. Administration and Monitoring: Administer and monitor various systems including Windows Server, Azure, Entra ID, Intune, VMWare, VXRail, Cato Platform, Rubrik, Commvault, Juniper Mist, and APC. Daily More ❯

for non-employees , privileged users , and machine identities . Automate onboarding/offboarding processes through identity recruitment workflows . Integrate SailPoint with HR systems, Active Directory, Azure AD, Okta, ServiceNow, and other key platforms. Build and customize access certifications , policy enforcement , and risk-based access controls . Develop and maintain audit-ready compliance reports (GDPR, HIPAA, PCI, CCPA, FISMA, etc. More ❯

tasks with PowerShell and Azure CLI Troubleshoot infrastructure and application issues (Dynatrace, Seq) Collaborate with dev teams on CI/CD and performance improvements Work with Kubernetes (D2iQ), Linux, ServiceNow, and Ansible What You'll Bring: Proven experience in a Systems Engineer/Admin role Strong Microsoft stack expertise (Azure, Windows Server, IIS, SQL Server) Solid scripting and automation skills More ❯

experience and malware analysis skills Good understanding of OWASP Top 10, DevSecOps threats, and cloud architectures (Azure, AWS) Experience with vulnerability management, incident response, and security operations tools (e.g. ServiceNow, Remedy) Familiarity with operating systems (Windows, Linux, Unix), databases (SQL, Oracle, Mongo), and cloud-based security controls Strong communication skills, both written and verbal Proficient in producing documentation, dashboards, and More ❯

support scalability and performance tuning Ideal Candidate Profile: 3+ years of experience in enterprise application support or IT operations Strong troubleshooting and analytical skills Familiarity with ITSM platforms (e.g., ServiceNow) and monitoring tools Understanding of access management, patching, and vulnerability remediation Exposure to ITIL practices and professional services environments Experience with documentation tools and scripting (e.g., PowerShell, Python) Relevant certifications More ❯

Excellent stakeholder communication, with the ability to mentor and lead from a technical perspective. Desirable: Security certifications (CISSP, GIAC, SC-200, QRadar Specialist, Splunk, Chronicle, etc). Experience with ServiceNow Security Suite. Exposure to AWS and/or Azure. Prior experience working in Managed Services or Consulting. What's on offer: Salary: £65,000 - £85,000 DOE Hybrid model (London More ❯

activities, such as DQ Rule definition, data profiling and DQ Issue Management. Knowledge and understanding of Data Management frameworks like DAMA and DCAM. Leverage Excel, Python, SQL, Jira and ServiceNow to enhance data handling and process efficiency. Working with Microsoft BI solutions (including SQL Server). Drive initiatives for process improvement and automation, optimising workflows and increasing productivity. Ability to More ❯