Person Specification Knowledge/Experience/Skills: Extensive experience in configuring the ServiceNow platform. Extensive experience in a busy IT department. Financial Services background desirable Knowledge of ITIL & Service Management framework/Practices Broad knowledge of technologies across the IT landscape Ability to manage multiple conflicting priorities, adapting to changing business demands, whilst also being able to set expectations … with internal customers. Diagnosis and resolution of data related errors. Full Software lifecycle knowledge: Requirements Design Development Testing Implementation Deployment and DevOps pipeline experience Thorough understanding of Operating Systems Analytical and problem solving skills. Highly computer literate; with strong Business Analysis skills Excellent communication skills both written and verbal with colleagues, providers and senior management. Qualifications: Essential (ITIL & SCA … + One of CAD, ITSM, ITOM) ITIL Foundation ServiceNow Certified System Administrator ServiceNow Certified Implementation Specialist (ITSM) ServiceNow Certified Application Developer ServiceNow Certified IT Operations Management Discovery Implementer Certified Implementation Specialist - SoftwareAssetManagement ServiceNow Delivery Accreditation - Legal Service Delivery Problem Solving & Judgment Customer Focus Planning & Reviewing Performance Focus Communication & Confidence About Us Life, Work and More ❯
OLAs etc is essential as is ITIL. Strong M365, SharePoint, Cloud (both Azure & AWS) and ServiceNow experience is essential as Service Delivery Manager as is stakeholder and 3rd party management skills. Good modern CyberSec & Compliance awareness are required as Service Delivery Manager as is strong IT & SoftwareAsset Management. The Service Delivery Manager will also mage the … any M&A experience. Key skills as Service Delivery Manager Proven commercial track record as a Service Delivery Manager in complex IT environments Infrastructure M365 ServiceNow ITIL Team & vendor management SLAs, KPIs, RFI, OLAs etc CyberSec Compliance/Data protection SharePoint Cloud (Azure & AWS) Desirable skills as Service Delivery Manager Certifications (ITIL, Prince2, MS etc) ITILv4 Hands on technical More ❯
City of London, London, United Kingdom Hybrid / WFH Options
NST Recruitment Limited
OLAs etc is essential as is ITIL. Strong M365, SharePoint, Cloud (both Azure & AWS) and ServiceNow experience is essential as Service Delivery Manager as is stakeholder and 3rd party management skills. Good modern CyberSec & Compliance awareness are required as Service Delivery Manager as is strong IT & SoftwareAsset Management. The Service Delivery Manager will also mage the … any M&A experience. Key skills as Service Delivery Manager Proven commercial track record as a Service Delivery Manager in complex IT environments Infrastructure M365 ServiceNow ITIL Team & vendor management SLAs, KPIs, RFI, OLAs etc CyberSec Compliance/Data protection SharePoint Cloud (Azure & AWS) Desirable skills as Service Delivery Manager Certifications (ITIL, Prince2, MS etc) ITILv4 Hands on technical More ❯
london, south east england, united kingdom Hybrid / WFH Options
NST Recruitment Limited
OLAs etc is essential as is ITIL. Strong M365, SharePoint, Cloud (both Azure & AWS) and ServiceNow experience is essential as Service Delivery Manager as is stakeholder and 3rd party management skills. Good modern CyberSec & Compliance awareness are required as Service Delivery Manager as is strong IT & SoftwareAsset Management. The Service Delivery Manager will also mage the … any M&A experience. Key skills as Service Delivery Manager Proven commercial track record as a Service Delivery Manager in complex IT environments Infrastructure M365 ServiceNow ITIL Team & vendor management SLAs, KPIs, RFI, OLAs etc CyberSec Compliance/Data protection SharePoint Cloud (Azure & AWS) Desirable skills as Service Delivery Manager Certifications (ITIL, Prince2, MS etc) ITILv4 Hands on technical More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
NST Recruitment Limited
OLAs etc is essential as is ITIL. Strong M365, SharePoint, Cloud (both Azure & AWS) and ServiceNow experience is essential as Service Delivery Manager as is stakeholder and 3rd party management skills. Good modern CyberSec & Compliance awareness are required as Service Delivery Manager as is strong IT & SoftwareAsset Management. The Service Delivery Manager will also mage the … any M&A experience. Key skills as Service Delivery Manager Proven commercial track record as a Service Delivery Manager in complex IT environments Infrastructure M365 ServiceNow ITIL Team & vendor management SLAs, KPIs, RFI, OLAs etc CyberSec Compliance/Data protection SharePoint Cloud (Azure & AWS) Desirable skills as Service Delivery Manager Certifications (ITIL, Prince2, MS etc) ITILv4 Hands on technical More ❯
