Software Support Analyst
- Location
- Greater London, England, United Kingdom
Internally, this position is known as a Software Support Analyst. As a Veson Nautical Software Support Analyst you will provide technical support for the world’s leading developer of commercial maritime shipping software. You will have a deep understanding of our customer’s workflow … document client profiles and knowledge base content. Responsibilities Essential Duties and Requirements Become subject matter expert on commercial maritime industry and on Veson software products Handle support inquiries for Veson customers from creation to resolution in a timely manner, with quality, according to internal processes Collaborate independently ...