4 of 4 Permanent Software Support Engineer Jobs in London

Software Support Engineer, Kindle Reader and Shopping Support Engineering team Are you interested in joining the team behind Amazon's newest innovation? Come help us work on world class software for our customers! The Amazon Kindle Reader and Shopping Support Engineering team provides production engineering support and is also responsible for providing multifaceted … services to the Kindle digital product family of development teams and working with production operations teams for software product release coordination and deployment. This job requires you to hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks that will define your success. Job responsibilities - Provide support of incoming tickets, including … extensive troubleshooting tasks, with responsibilities covering multiple products, features and services - Work on operations and maintenance driven coding projects, primarily in Java and C++ - Software deployment support in staging and production environments - Develop tools to aid operations and maintenance - System and Support status reporting - Ownership of one or more Digital products or components - Customer notification and workflow More ❯

Support Engineer, Appstore Software Excellence Amazon's Appstore Platform services are highly available, mission-critical services that handle a large volume of transactions and directly impact the customer experience. The Appstore Software Excellence team's vision is to promptly address end customer issues and reduce the cost of doing business. Our long-term plan is to … costs and investing in new Appstore initiatives. As part of this vision, the team will work on migrating existing services to a new infrastructure to better manage capacity, upgrade software, and implement best practices. This role involves collaborating with senior engineers to design, develop, and transition to this new setup. Key Responsibilities Design, develop, and migrate services to new … infrastructure. Collaborate with engineering teams to implement best practices. Troubleshoot and debug technical systems. Contribute to the maintenance and enhancement of the Appstore platform. Basic Qualifications 2+ years of software development or technical support experience. Bachelor's degree in engineering or equivalent. Experience troubleshooting and debugging technical systems. Experience in Unix. Scripting experience in modern programming languages. Preferred More ❯

Software Development Engineer II, Selling Partner Support Experience We are seeking a talented Software Development Engineer II to join our new team in Bangalore, focusing on building AI-powered solutions that will transform Amazon's Seller Support experience. As one of the founding engineers in this new organization, you will have significant technical ownership … and influence on our architecture and implementation choices. You will work directly with LLMs and machine learning systems while developing scalable services that power our next-generation support platform. This role offers unique exposure to AI technologies while solving real-world problems that impact millions of Amazon sellers. This role is perfect for a motivated engineer who wants … of 180+ tools into a streamlined, AI-powered platform while working alongside experienced engineers and leaders. Success in this role means delivering scalable, reliable services that power our intelligent support platform while maintaining high standards of code quality and engineering excellence. Key job responsibilities You'll shape the future of e-commerce by tackling complex challenges across the software More ❯

the best place to work. This market leader - whose innovative SaaS product is used by Fortune 500 companies around the world and major multinational companies, is strengthening their Engineering support team. The Role This Support Engineering role will require you to liaise with technical counterparts in major client companies across EMEA & APAC and support the integration of … work with a global brand name whose tech is changing how companies operate. Your Profile To be successful in this role you need to have A solid background in support - ability to troubleshoot, find workarounds, and support high-end, high-value clients Good exposure to UI development with scripting skills - JavaScript Tech tools & skills such as CSS, Angular More ❯