2 of 2 Permanent Support Consultant Jobs in London

approach and we IMPROVE by continually enhancing our skills and services. There has never been a better time to join EQ. The Lead Support Consultant plays a pivotal role in ensuring an exceptional experience for clients using Equiniti Customer Resolutions' (EQCR) workflow management technology. This role focuses … coordinating the Support function, managing and resolving platform incidents, supporting ticket management processes, collaborating with internal teams, and delivering oversight through effective dashboards and reporting.EQCR delivers technology solutions designed primarily for case management and workflow in the customer resolutions space (e.g., complaints and remediation), but the platform is also ...

Oliver James is delighted to be supporting a leading Financial Services organisation as they look to appoint a Applications Support Analyst to their expanding Application Operations team. This role is ideal for someone who loves being at the heart of a busy technology ecosystem, someone who enjoys solving problems … point of contact for users, suppliers, and managed service partners, ensuring issues are triaged efficiently and resolved within agreed SLAs. Alongside day-to-day support, you'll play an important role in system maintenance, upgrades, knowledge sharing, and continuous improvement across a variety of applications, particularly Workday ...