1 to 25 of 61 Permanent Support Engineer Jobs in London

Job : 1st/2nd Line Support Engineer Working hours : 9:00am to 6:00pm Monday to Thursday and 9:00am to 5:00pm on Fridays Location : Central London - Fully onsite Salary : up to £30,000 We are partnering with a growing Managed Service Provider that are on the lookout for a 1st/2nd Line Support Engineer to help support their clients' IT environments, while also getting the opportunity to work on exciting projects. The 1st/2nd Line Support Engineer will be joining a supportive and collaborative team. The company will invests heavily in the 1st/2nd Line Support Engineer's growth, covering certifications and giving exposure to a … of technologies to broaden their skills. It is also a very social environment, with team events and a strong culture of working together. Essential skills - 1st/2nd Line Support Engineer: Windows 10 and 11 Networking Office 365 SharePoint Teams Experience working with a ticketing system Desirable skills - 1st/2nd Line Support Engineer: Azure Apple More ❯

Onsite Level 2 IT support for users in hardware and software issues. Contact us directly with any questions regarding this open position. Experience resolving problems directly with users Strong technical skills across all aspects of IT support Excellent customer service skills Familiarity with various deskside technologies Role may require enhanced referencing or vetting due to its varied nature … As part of a dedicated team, you will work onsite providing support for deskside services and printing. You will be supported by your Service Delivery Manager, Team Leader, and colleagues. You will handle various tickets daily, resolving issues with empathy, pragmatism, and a focus on customer satisfaction-aiming to leave each user satisfied with the service. This role offers … environments. Join Us Hemmersbach provides IT infrastructure services in over 190 countries through 50 subsidiaries. We serve leading IT companies and are committed to social responsibility-20% of profits support initiatives like Hemmersbach Rhino Force and Hemmersbach Kids' Family. We are The Social Purpose IT Company. Buddy program Internal career development International opportunities Comprehensive onboarding Job ID: 17649 - IT More ❯

IT Support Engineer – West London - £35k + bonus + excellent benefits Our client is a well-established company based in West London, due to continued growth and expansion they are looking to recruit an IT Support Engineer to be based at their head office. Reporting to the IT Manager we are looking for an enthusiastic on … site IT support engineer with good communication skills. Duties Include: Assistant to the IT department Specific Roles Office PC Hardware & Software Support Ad Hoc IT Related Project Work Script Writing/Macro Debugging Excel workbook formula optimising Essential Requirements: At least 3 years of working experience with the following requirements 1st and 2nd line PC support … Oracle NetSuite, particularly Suite Script Microsoft SQL Server administration and query writing JavaScript Freemarker Working Hours Monday – Friday 8:30 – 17:30 (1-hour unpaid lunch break) Keywords – IT Support, 1st Line Support, IT, Computer Engineer, 2nd line support, coding, IT Support Engineer, Azure, SharePoint, Entra, NetSuite, Suite Script, SQL, JavaScript, Freemarker, JavaScript, Python More ❯

Onsite Desktop Support Engineer/2nd Line Technical Support Technician who has good IT troubleshooting and user facing skills is required to provide onsite deskside technical support for a multi award-winning Managed Service Provider based in the City of London. This role will involve working onsite at client premises with travel to clients mainly within … pass mark and you’ll be invited on to the next stage of the interview process. JOB OVERVIEW We have a fantastic new job opportunity for an Onsite Desktop Support Engineer/2nd Line Technical Support Technician who has good IT troubleshooting and user facing skills. Working as an Onsite Desktop Support Engineer/2nd … Line Technical Support Technician you will work at a dedicated client site throughout the week providing face-to-face technical support. When you are not scheduled to attend site you will work alongside the IT Helpdesk/Service Desk Team providing remote support to customers. This is an exciting opportunity to join an industry-leading company that can More ❯

First Line Support Engineer/IT Service Desk Technician who has experience in IT Support roles, ideallat an MSP, proficiency in supporting and troubleshooting Windows 10 & 11 and Mac, with gratinterpersonal skills and an excellent telephone manner is required for a well-established IT Services Company based in the City of London WRK WITH THE LATEST CLOUD … Full-Time, Permanent WORKING HOURS: 35 hours per week, Monday to Friday ** Fantastic Career Progression Opportunities ** JOB OVERVIEW We have a fantastic new job opportunity for a First Line Support Engineer/IT Service Desk Technician who has experience in IT Support roles, ideally at an MSP, proficiency in supporting and troubleshooting Windows 10 & 11 and Mac … with great interpersonal skills and an excellent telephone manner. As the First Line Support Engineer/IT Service Desk Technician you will provide remote technical support as part of a talented team, working from home two days a week and three days in the office. Working as the First Line Support Engineer/IT Service More ❯

Application Support Engineer (Linux OOP Perl MySQL) London/WFH to £55k Are you a technologist Application Support Engineer with the ability to read and understand object orientated code? You could be joining a market leading FinTech company that provides a highly functional suite of software products to support post-trade processing for clients including … most of the financial institutions across the globe, processing around $3 trillion per day in securities lending. As an Application Support Engineer you will join a small, collaborative team responsible for client support and gain an indepth knowledge of their suite of products. There are a range of different things you can get involved with and develop … and an on-call requirement one in six weeks. About you: You're degree educated in a STEM discipline, Computer Science ideally You have commercial Application or Technical Support experience You have a strong understanding of Linux OS (they use RedHat) including command line You have strong SQL skills, ideally with MySQL experience You're able to script/ More ❯

Technical Support Engineer - Integrations Contract Role: Technical Support Engineer - Integrations Start Date: 25 August 2025 The Role We are seeking a Technical Support Engineer - Integrations to provide second and third-line technical support for highly complex software and systems. You will work closely with field engineers, technicians, and product support teams to … highly technical or sophisticated in nature, as well as supporting internal teams with technical challenges. You may also assist with customer installations and training. Key Responsibilities Provide advanced technical support for complex software, systems, and integrations. Troubleshoot, repair, and debug technical issues escalated from first-line support. Liaise with engineering teams to report design, reliability, and maintenance issues. Assist … in product installation, configuration, and customer training. Support ITSM, ITIL, or CMDB-related processes. Skills & Experience Required Strong understanding of ITSM, ITIL, or CMDB concepts. Hands-on experience with cloud platforms such as Microsoft Azure, AWS, Google Cloud Platform, and Okta. Proven experience in a technical support role dealing with complex or highly technical systems. Excellent problem-solving More ❯

Technical Support Engineer- Our client is a successful managed service provider (MSP) whose reputation for delivering excellent customer service demands they now hire an additional Technical Support Engineer to operate within their client support function. IDEALLY you will be employed (or recently employed) in a Managed Service Provider (MSP) environment. Technical Support Engineer- 1st Line Helpdesk to 2nd Line - Operating within a flat management structure, the ideal candidate will: Enjoy providing remote and telephone support to a varied clientele Have the ability to assist with project managing installations and upgrades Have a very good working knowledge of PCs and Windows networking Be a good communicator Ideally - have a full driving licence … own vehicle preferred but not essential) Technical Support Engineer- 1st Line Helpdesk to 2nd Line - Specific Technical Experience: Azure Administration, Active Directory and associated Security Windows Networking TCP/IP Troubleshooting Windows Knowledge of hardware and ability to carry out repairs Administration of Microsoft Exchange including experience with MS 365 Industry recognised qualification(s) ideal MCP, MCSA, MCDT More ❯

Technical Support Engineer - Our client is a successful managed service provider (MSP) whose reputation for delivering excellent customer service demands they now hire an additional Technical Support Engineer to operate within their client support function. IDEALLY you will be employed (or recently employed) in a Managed Service Provider (MSP) environment. Technical Support Engineer - 1st Line Helpdesk to 2nd Line - Operating within a flat management structure, the ideal candidate will: • Enjoy providing remote and telephone support to a varied clientele • Have the ability to assist with project managing installations and upgrades • Have a very good working knowledge of PCs and Windows networking • Be a good communicator • Ideally - have a full driving licence … own vehicle preferred but not essential) Technical Support Engineer - 1st Line Helpdesk to 2nd Line - Specific Technical Experience: • Azure Administration, Active Directory and associated Security • Windows Networking • TCP/IP • Troubleshooting Windows • Knowledge of hardware and ability to carry out repairs • Administration of Microsoft Exchange including experience with MS 365 Industry recognised qualification(s) ideal – MCP, MCSA, MCDT More ❯

Job Title: Lead Support Engineer Location: Kensington (5 days a week on-site) Employment Type: Full-Time, Permanent Salary: £80k - £110k + benefits Start Date: Immediate Industry: Financial Services An established trading firm in Kensington is looking for a hands-on, highly capable Lead Support Engineer to oversee and deliver outstanding technology support across its … run smoothly at all times. You’ll lead a team of engineers based in London and Singapore, serving as the primary technical authority while driving collaboration across regions. Lead Support Engineer Key Responsibilities: Lead and mentor a global support team (London & Singapore), setting priorities, KPIs, and driving collaboration. Provide hands-on support across Windows, Office … downtime. Drive operational excellence through automation, monitoring (Grafana), process improvements, and cross-team collaboration. Communicate effectively with traders, tech leadership, and vendors, delivering clear updates and incident reports. Lead Support Engineer Key Skills Required: Advanced desktop support with deep expertise in Windows OS builds, imaging, Office 365, Active Directory, and Intune. Proficient in SQL querying, data extraction More ❯

French Resources has been selected to work with Momentum, partner of Eurostar, to recruit an IT Help Desk Support Engineer, ideally French speaking. Our client is looking for a proactive and personable French speaking IT Desk Support Engineer with previous experience in IT Help Desk Support to join their dynamic team. This role supports the … and European operations, ensuring that all systems are functional, secure, and optimised for performance. You will be the go-to person for technical issues, offering first- and second-line support both remotely and in person. ROLE of the IT Help Desk Support Engineer: Providing first and second-line technical support for hardware, software, network, and system … a fast-paced hospitality environment. PROFILE: Fluent in French and in English with strong communication skills, Dutch will be a plus Previous experience in an IT Help Desk or Support Engineer role, ideally within a customer-centric or hospitality setting. Strong technical knowledge of Active Directory, Microsoft Windows, Office 365, hardware (laptops, printers, mobile devices), and networking fundamentals. More ❯

are still with the company! This role is based full-time at a leading independent school in Beulah Hill, London (SE19). Role Profile: Job title: Lead IT Support Engineer Reports to: Service Manager Hours: 37.5 hours per week, 8:00–16:00 with 30 minutes unpaid lunch Salary: £37,500 per annum Lead IT Support Engineer … s requirements. Ensure the safe use of IT by students. Proactively maintain the school’s IT network, troubleshooting technical issues and implementing effective fixes. Manage and promptly resolve all support tickets within the service desk, ensuring in-person support is a priority. Escalate technical problems to third parties when required, always seeking a quick and permanent resolution. Oversee … Attributes Excellent written and verbal communication skills Excellent interpersonal skills Problem-solving ability Confident working autonomously Attention to detail Ability to prioritise in a busy working environment Lead IT Support Engineer – Qualifications & Experience Essential: 3+ years in an IT support environment, 1+ year in a senior role Excellent knowledge of desktop operating systems (Windows, Mac OSX) Microsoft More ❯

Suade's success is built on grit, determination, and our proven ability to develop cutting edge technology to create the next generation of RegTech. The customer support specialist is key on continuing providing a world-class customer service. Suade is delighted to be an equal opportunity employer. We have a diverse team with great values. All qualified applicants will … receive consideration for employment without bias. Job Summary The Support Engineer will be responsible for providing high-quality technical support as well as Product support to our clients and internal teams. The ideal candidate will have a strong technical background, excellent problem-solving skills, and a passion for helping customers. You will be the first point … of contact for all issues and will work closely with our engineering and product teams to ensure customer satisfaction. Responsibilities As part of the Customer Support Team, you will be an integral part of the client post-sale experience and you will: Be the first line of contact with our clients, solving their information queries and providing workarounds when More ❯

Hybrid Working - 2nd Line Support Engineer Required Our prestigious London based client seeks an experienced 2nd Line Support Engineer with the following must have skills and experience: Min of 3 years of commercial 1st- 2nd Line Support experience Support areas include computers, smart phones, telephony and audio/visual equipment. In addition to user … support, The IT Executive will be expected to carry out project and infrastructure work as required, as well as basic training/inductions of new users. The role is expected to comprise of 80% support/20% project work. Essential Skills Windows 10/11 Troubleshooting various desktop issues Windows Server 2008 R2/2012 R2/… Basic Apple Products Support Administration of Microsoft 365, SharePoint and Azure Active Directory Basic Networking (IP addressing/routing) Basic Security (Anti-Virus, Firewalls, Email Security) Audio Visual Support (Hybrid Meeting Rooms) Telephone system administration Desirable VMware Administration Advanced Networking (VLANs, ACLs, CLI) Advanced Security (CheckPoint Firewall, Endpoint, Email) Candidates must have excellent communication skills and be eligible More ❯

The Technology Department is responsible for the operation and support of all IT systems within the company. The IT Support Engineer plays a critical role by directly supporting all team members, providing timely and quality desktop hardware, software, and mobile device troubleshooting, employing a high degree of customer service, technical expertise, and responsiveness. This position requires a … strong work ethic and the ability to work well while prioritizing multiple requests. The support engineer is part of a global team with a vested interest in providing excellent support. What You'll Do: Monitor Helpdesk system for inbound issues & ensure all issues are logged and documented Provide thoughtful end user computing support for diverse business units … as rotating patterns, subject to business requirements Adherence to and enforcement of all information security protocols Perform preliminary server administration and manage the network connectivity Help champion, deploy, and support new technologies to address business needs Demonstrate excellent communication skills, integrate well at all levels and be able to work independently A strong ability to remain focused with a More ❯

Senior Technical Support Engineer London (Hybrid) £50,000 + Benefits Are you the person everyone turns to when systems go down? Do you thrive on solving complex technical challenges and keeping critical platforms running smoothly? If so, we'd love to hear from you. Method resourcing are excited to be partnered with a specialist data consultancy with an … impressive client portfolio - and they are looking for a Senior Technical Support Engineer to become the go-to problem solver for the cloud and data platforms. What you'll do Act as the primary escalation point for technical issues in AWS-hosted environments Own the resolution of incidents and tickets, ensuring clear updates and quick turnarounds Monitor and … troubleshoot systems to keep them stable, secure, and high performing Contribute to automation and infrastructure-as-code initiatives (Terraform, scripting in Python) Support the Data Engineering team with pipeline operations, maintenance, and optimisation Create documentation, onboarding guides, and repeatable support processes Lead incident and change management processes, including root cause analysis Bridge the gap between technical and non More ❯

Role: L2 IT Support Engineer – 6 Week Contract Location: Croydon (on-site) Start: ASAP Rate: Circa £200/day (Outside IR35) Enhaced DBS Certificate Overview: We’re looking for an experienced L2 IT Support Engineer to provide short-term backfill in Croydon. You’ll be responsible for maintaining and supporting all IT services across the school … environment, ensuring uptime, safeguarding and security for staff and pupils. Key Responsibilities: Maintain and support all IT services, systems, and devices (local & remote) Ensure secure access and data backup in line with school requirements Prioritise safe use of IT for students, working closely with safeguarding team Proactively monitor and maintain the IT network, troubleshooting issues Manage and resolve tickets … via the service desk, providing in-person support where needed Escalate problems to third parties when required Oversee installation, configuration, and administration of users and devices Maintain IT asset register and documentation Carry out routine maintenance of classroom IT to minimise teaching disruption Monitor IT systems for viruses, malfunctions, and errors Collaborate with inTEC Education and other service providers More ❯

2nd/3rd Line IT Support Engineer – Islington - £45,000 + Great Opportunity! Role: 2nd/3rd Line IT Support Engineer Location: Islington Salary: £40,000 - £45,000 + Benefits Interviewing Immediately – Apply Now I am representing a client based in Islington who are looking to expand their team! This position comes as part of their More ❯

We’re on the lookout for a Field Support Engineer who loves variety, thrives in a client-facing environment and takes pride in delivering a first-class IT experience. You’ll be the go-to person on the ground for the company’s London-based clients, solving technical challenges, keeping IT operations running smoothly and ensuring users feel … engaged and challenged. What’s in It for You: Flexible working options – 4- or 5-day week. Travel expenses fully covered for client visits. Training and certification pathways to support your development. Clear career progression into advanced technical or project roles. Pension scheme and paid holiday allowance. What You’ll Be Doing: Deliver hands-on IT support across … macOS) User onboarding and leaver processes Stock, asset registers, and office devices Meeting room AV and printing equipment Keep communication flowing with clients while coordinating with the wider technical support team for escalations. Spot patterns, recurring issues, and opportunities to streamline IT environments. Represent the business as a reliable, professional, and approachable point of contact. Ensure client IT setups More ❯

Robotics Technical Support Engineer, Amazon Robotics Technical Support (ARTS) Job ID: Amazon Development Centre (London) Limited - C26 Are you an engineer looking for more challenging and impactful work? Do you thrive on solving complex technical problems while keeping customer success at the forefront? If so, Amazon has the perfect opportunity for you! Amazon Robotics is growing … its Technical Support Engineering team in London, and we're looking for talented engineers to join us. Our team brings together deep technical expertise, a passion for problem-solving, and a commitment to operational excellence-keeping over one million Amazon Robotics systems running 24/7. New to robotics? No problem! We value your strong technical expertise in other … Amazon's top-tier robotics problem solvers. As a global team of robotic systems specialists across the US, EU, and APAC, we are expanding our presence in London to support our 24/7 global operations. In this role, you will provide remote technical support through tickets and voice communication, ensuring the reliability and performance of our robotics More ❯

My client is a small IT consultancy in the Islington area of Central London, and they are seeking an IT Support Engineer to provide both remote & onsite customer support. This role pays £30,000 - £40,000 and offers hybrid working split between home, HQ office, and customer sites. To be considered for this IT Support Analyst position … you will have several years of experience in IT support providing 1st & 2nd line remote and onsite BAU user support and maybe some project work. The ideal candidate will have some MSP experience, although this is NOT essential. Core skills and experience will include: Windows 10 & 11 InTune, Auto Pilot & MDM Office 365 - including SharePoint administration Azure AD … pays £30,000 - £40,000 + overtime, bonus, 25 days holiday and company pension. This role would suit an IT professional with a few years of experience providing IT support as an IT Support Analyst, a Service Desk Engineer, a Helpdesk Analyst, or an IT Support Engineer. More ❯

Lead Desktop Support Engineer – Global Trading Systems £150,000–180,000 Bonus & package | London | Hybrid Ncounter are supporting a world-leading financial services firm to hire a Lead Desktop Support Engineer. This is an opportunity to take ownership of a high-performing support function in a fast-paced trading environment, providing guidance to a global team … and ensuring first-class service delivery across business-critical systems. The Role You will lead a small but impactful support team, ensuring operational stability across a large-scale international user base. With direct responsibility for mentoring engineers, refining processes, and driving service improvements, you’ll play a pivotal role in how the business delivers technology to front, middle, and … back-office teams. You will act as the key escalation point for complex issues, working closely with development, infrastructure, and trading support groups to resolve problems quickly and effectively. Proactive monitoring, incident management, and continuous improvement will sit at the heart of your role. Key Responsibilities Manage and mentor a team of Desktop Support Analysts, driving best practice More ❯

starter who takes initiative, can manage your own workload, and likes to take full ownership of tasks? Are you looking to develop a career within IT as a System Support Engineer? If so, we have an exciting opportunity within our IT Operations team, reporting directly to the System Support Manager. You will be responsible for dealing with … technical support requests from all users within the business, liaising with other System Support Engineers and assisting with the maintenance and security of our network. You will work within our ticketing system triaging, troubleshooting and directing requests as required. What you’ll be doing: Providing 1st line support to help users solve technical issues with their computers … both hardware and software and ensuring support requests are handled in an effective and efficient manner Liaising directly with end users to resolve any problems, as directed by the System Support Manager to maximise user satisfaction with the resolution of incidents Working within a team to triage problems and either work on them directly, escalate to another Engineer More ❯

learning opportunities - just to name a few! Job Description Your Career We are looking for a highly motivated and customer-focused professional. As part of the global Cortex XSIAM support team, you will serve our customer base by providing technical support, by answering incoming support inquiries and managing escalations, phone calls, and emails in an effective, efficient … debug broad, complex, and unique environments with mixed applications and protocols Experience with Windows OS, MacOS, and Linux based applications (Installation, troubleshooting, Debugging) 4+ years of experience as a Support Engineer Fundamental understanding of Kubernetes, GCP, and AWS for troubleshooting cloud agent deployment and data extraction. Excellent written and verbal communication skills Strong customer advocacy skills and experience … incident response a plus Experience with scripting a plus Experience with MS Server solutions (SCCM, GPO, AD, MSSQL, IIS, Exchange) is a plus. Additional Information The Team Our technical support team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients after they have purchased our products. More ❯

1st line support engineer Location: St Ives, Cambridgeshire Permanent role Standard office hours salary: £25,400-£28,000 A close-knit, growing IT support team looking for someone with at least one year of hands-on experience providing technical support to businesses. If youre someone who enjoys solving problems, learning new technologies, and making a real … variety. We value clear, friendly communication, and a willingness to adapt because no two clients or days are ever quite the same. The role's main responsibilities:- Providing technical support via telephone and use of remote control software, with occasional site visits Investigating hardware, software and malware issues Maintaining accurate documentation Create and follow standard operating processes (SOPs) Monitoring … progress of tickets Installing and configuring hardware and software Providing support for Microsoft 365 including SharePoint, and managing users and email accounts Management of email services on mobile devices and tablets Liaising with customers via email and phone Desirable skills and experience:- Microsoft 365 good working knowledge of 365 portal, setting up new accounts, Outlook, SharePoint, Teams etc. Working More ❯