1 to 25 of 171 Permanent Support Engineer Jobs in London

Technical Support Engineer - Graduate Considered An exciting opportunity for a talented graduate or experienced support professional to join a market-leading, disruptive software company in London as a Technical Support Engineer. Specialising in cutting-edge machine learning technology, this rapidly growing organisation offers excellent training, career progression, and long-term prospects. You'll have the chance … would love to hear from you. Location: Central London– 3 days in office/2 days remote Salary: £28,000 - £35,000 + healthcare, pension etc. Requirements for Technical Support Engineer - Graduate Considered Top academics including a minimum 2.1 bachelors from a leading University in a STEM-related discipline At least ABB at A-Level or equivalent UCAS … communication skills with fluent spoken and written English You are keen to work in a client-facing technical role (opposed to taking the R&D route) Responsibilities for Technical Support Engineer You will initially be fully trained on the software platform to understand the intricacies of the product You will then act as the main point of contact More ❯

Lab Support Engineer, Customer Experience & Business Trends Are you a systems administrator, firmware developer, or IT support specialist who loves building end to end automated solutions to drive Amazon digital products improvement? If so, the Automation team under Customer Experience and Business Trends (CXBT) needs your help. We build automated solutions with both hardware and software to … measure customer experience and digital product performance on the end devices. We are seeking a Lab Support Engineer to support us in assembling and maintaining experimental setups and hosts for our Lab. As the demand for devices in our lab continues to grow and we expand the horizon to new and challenging work streams we need engineers … who stand ready to build and scale our production fleet, investigate and resolve complex technical issues in short notice. As a Lab Support Engineer, you will be the first point of contact for software engineers and managers who request for additional setups and modifications to be carried out through vendors or in-house. You will support our More ❯

about the impact you make, not the hours you clock, so we encourage initiative, ownership, and fresh thinking. We back our people with flexible work, wellness and mental health support, and a work environment built on collaboration. We're looking for a passionate and highly skilled Tier 4 Technical Support Engineer to join our Customer Experience (CX … organization in London. Tier 4 Technical Support Engineer is the highest level of technical support at Our Tier 4 Technical Support Engineers act as the bridge between our customer-facing teams and R&D, owning complex product domains, solving deep technical problems, and driving long-term impact through collaboration, data, and expertise. This role requires more … about the impact you make, not the hours you clock, so we encourage initiative, ownership, and fresh thinking. We back our people with flexible work, wellness and mental health support, and a work environment built on collaboration. We're looking for a passionate and highly skilled Tier 4 Technical Support Engineer to join our Customer Experience (CX More ❯

Onsite Level 2 IT support for users in hardware and software issues. Contact us directly with any questions regarding this open position. Experience resolving problems directly with users Strong technical skills across all aspects of IT support Excellent customer service skills Familiarity with various deskside technologies Role may require enhanced referencing or vetting due to its varied nature … As part of a dedicated team, you will work onsite providing support for deskside services and printing. You will be supported by your Service Delivery Manager, Team Leader, and colleagues. You will handle various tickets daily, resolving issues with empathy, pragmatism, and a focus on customer satisfaction-aiming to leave each user satisfied with the service. This role offers … environments. Join Us Hemmersbach provides IT infrastructure services in over 190 countries through 50 subsidiaries. We serve leading IT companies and are committed to social responsibility-20% of profits support initiatives like Hemmersbach Rhino Force and Hemmersbach Kids' Family. We are The Social Purpose IT Company. Buddy program Internal career development International opportunities Comprehensive onboarding Job ID: 17649 - IT More ❯

2nd Line Support Engineer Up to £35,000 DOE London - Hybrid working (4 days onsite/in office, 1 day remote after passing probation) This role is a client facing role and you will be required to go to client sites around London. I am recruiting in London for multiple 2nd Line Support Engineers for a leading … IT Managed Service Provider (MSP).The ideal candidate would be someone that is already in a 2nd line role, or an experienced 1st line engineer looking for that next step in their career, along with a upbeat personilaty and As a 2nd Line Support Engineer you will take a supporting role in the management and resolution of … the customers technical issues, as well as taking a proactive stance in improving the managed services delivered through additional company services and effective problem management. 2nd Line Support Engineer Benefits: Hours: 7.5 hours a day on a fortnightly shift pattern (8am to 4.30pm or 9am to 5.30pm or 9.30am to 6pm)Holidays: 20 days per year, plus bank More ❯

2nd Line Support Engineer Up to £35,000 DOE London - Hybrid working (4 days onsite/in office, 1 day remote after passing probation) This role is a client facing role and you will be required to go to client sites around London. I am recruiting in London for multiple 2nd Line Support Engineers for a leading … IT Managed Service Provider (MSP). The ideal candidate would be someone that is already in a 2nd line role, or an experienced 1st line engineer looking for that next step in their career, along with a upbeat personilaty and As a 2nd Line Support Engineer you will take a supporting role in the management and resolution … of the customers technical issues, as well as taking a proactive stance in improving the managed services delivered through additional company services and effective problem management. 2nd Line Support Engineer Benefits: Hours: 7.5 hours a day on a fortnightly shift pattern (8am to 4.30pm or 9am to 5.30pm or 9.30am to 6pm) Holidays: 20 days per year, plus More ❯

Japanese Speaking IT Support Engineer Ref: YC46665 A global IT solutions company is seeking a motivated IT Support Engineer to join their client site operations team in the UK.This position will provide 1st line technical support, system integration assistance, and project coordination for a major Japanese client.Candidates with helpdesk or call centre experience in the … Spouse, Partner, YMS, Graduate (more than 18 months remaining on your visa)- (X) NOT eligible: Student visa, Requiring visa sponsorship WORK STYLE: On-site at the client site VISA SUPPORT: Not available Type: Permanent, full-time Salary: £25-30k depending on experience Working Hours: Monday to Friday, 9:00-17:30 Start Date: ASAP Location: City of London … IT Support Engineer Main Responsibilities: Daily Operation Provide 1st line level of technical or business system support via telephone, email, and online tickets Support, maintain, and improve customer services Assist other team members in Europe or back office/project members Assist customer HQ in Japan and third-party vendors Work proactively to ensure prompt resolution More ❯

Azure 3rd Line Support Engineer: Our client is a market leading SaaS provider who due to sustained growth are seeking an Azure 3rd Line Support Engineer to join their team of technical specialists. Your main duties include: 3rd line Support Engineer acts as the escalation for the Helpdesk team, providing customer software support … and resolving complex Azure SaaS related issues. Maintaining a high degree of customer service. Act as an escalation point of contact for third party suppliers Providing out of hours support on a rota basis. Azure 3rd Line Support Engineer skills required: Infrastructure Management: Cloud and on-premises environments. Azure App Service: Deployment, management, troubleshooting. Azure Blob Storage … hybrid integration. Azure Entra: Identity governance, access policies. Security & Compliance: Identity protection, data encryption. Enterprise Integration: Hybrid cloud and on-prem systems. Desirable As an experienced Azure 3rd Line Support Engineer you will: Be a reliable self-starter who is service driven that enjoys getting the job done. Be a good troubleshooter in a methodical manner and escalate More ❯

market accounts to enterprise-level customers including public sector. Amazon Web Services is the market leader and technology forerunner in the Cloud business. As a member of the AWS Support team you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services … and features to run their mission-critical applications. As a Cloud Support Engineer, you will act as the 'Cloud Ambassador' across all the cloud products, arming our customers with required tools and tactics to get the most out of their Product and Support investment. Would you like to use the latest cloud computing technologies? Do you have … you fit the description, you might be the person we are looking for! We are a group of smart people, passionate about cloud computing, and believe that world class support is critical to customer success. WHAT CAN YOU EXPECT FROM A LIFE AT AWS? Every day will bring new and exciting challenges on the job while you: Learn and More ❯

through to the smallest tech start-ups. We're truly international, with over half of our customers in the US with the remainder across EMEA and APAC. Our Customer Support team provides first-class service, with a Customer Satisfaction rating of >97%. It's an incredibly exciting time to join us, following recent funding we are in a … strong position to enhance our core offering and expand into growing international markets. We are now looking for someone to help support the growth of the unparalleled Scheduling products that Cronofy offer. We are passionate about helping people grow their careers whilst at Cronofy. Once you have demonstrated your capability as a Support Engineer you will be … SRE (site reliability engineering). This makes the role ideal for someone looking to take their first steps in a software engineering career. The role Part of the Technical Support team, the role of Support Engineer is to support Cronofy's customers, resolving technical issues and queries whilst providing first-class customer support. The Support More ❯

Position: Technical Support Engineer Job ID: 2394/6 Location: Redhill Surrey Rate/Salary: £30-£34K +£3500 shift allowance Benefits: Plus 4 on 4 off shift allowance (12 hour shifts) Type: Permanent HSB Technical Ltd is a specialist recruiter within the Power & Propulsion, Shipbuilding, Maritime Shipping, Energy and Subsea sectors - visit: www.hsbtechnical.com for a list of … our vacancies. We have a number of permanent and contract vacancies for multiple businesses across the UK and overseas. The below job description will outline this position of: Technical Support Engineer Typically, this person will act as a proactive Shift Engineer in a global Technical Support team, assisting in mentoring and guiding 1st and 2nd line … support teams to ensure quick and effective resolution of customer queries. Supporting the Team Lead and play a key role in delivering 24/7 service to the client. HSB Technical's client is an established and well-regarded business entity. Duties and responsibilities of the Technical Support Engineer: •Strong commercial awareness with the ability to work More ❯

A global IT solutions company is seeking a motivated IT Support Engineer to join their client site operations team in the UK. This position will provide 1st line technical support, system integration assistance, and project coordination for a major Japanese client. Candidates with helpdesk or call centre experience in the IT infrastructure sector with fluency in both … Spouse, Partner, YMS, Graduate (more than 18 months remaining on your visa) - (X) NOT eligible: Student visa, Requiring visa sponsorship WORK STYLE: On-site at the client site VISA SUPPORT: Not available Type: Permanent, full-time Salary: £25-30k depending on experience Working Hours: Monday to Friday, 9:00-17:30 Start Date: ASAP Location: City of London … IT Support Engineer Main Responsibilities: Daily Operation • Provide 1st line level of technical or business system support via telephone, email, and online tickets • Support, maintain, and improve customer services • Assist other team members in Europe or back office/project members • Assist customer HQ in Japan and third-party vendors • Work proactively to ensure prompt resolution More ❯

Support Engineer (Fulltime) - Salary - £41,892.00 to £48,874.00 (dependent on experience) - Hybrid working Join Our Dynamic API and Data Distribution Team! Are you passionate about technology, problem-solving, and making a real impact for customers? At OS, we're at the forefront of delivering cutting-edge geospatial data through powerful APIs and we're on the lookout … for talented Support Engineers to join our collaborative, forward-thinking team. Together, we support and maintain all customer-facing APIs, ensuring our users have seamless access to the rich data products OS is known for. What We Do We transform OS data into accessible, high-performance solutions delivered through a variety of digital channels. Our team is the … make a difference and grow your career in a team that values curiosity, collaboration, and customer focus we'd love to hear from you! About the role As a Support Engineer at OS, you'll be at the heart of a collaborative and innovative environment. You'll work closely with software engineers, stakeholders, and fellow team members every More ❯

Technical Support Engineer Are you looking for a job off the tools but keep being rejected for a lack of experience? Do you want to be home at a reasonable time each day? Do you like providing solutions to customers? If yes and you have a HVAC or Controls background, then please apply. This is an excellent opportunity … a company who have grown year on year for the last 4 years. You will be part of a global business; this is an excellent opportunity for a Project Engineer/Service Engineer or Installation Engineer with a HVAC background. Technical Support Engineers Package £40K Clear progression Pay reviews every 6 months Pension 25 Days holiday … Duties Provide technical support to Engineers over the phone and email Focusing on business growth Site visits Technical Support Engineers Requirements Knowledge or exposure to HVAC Products or Controls Electrical qualification Worked as a Service Engineer, Project Engineer or similar Keen to progress career and work with an inspirational line manager Refrigeration Engineer Are you More ❯

Venture Partners, Primary Venture Partners, Eniac Ventures, and others and well positioned to bring on incredibly talented individuals to help take us to the next level! The Senior Technical Support Engineer I (TSE) is crucial to ensuring Alloy's clients have an exceptional experience by resolving technical issues efficiently, providing solutions, and contributing the improvement of the Alloy … product and Support processes. This role focuses on troubleshooting issues that range in complexity, crafting client-facing resources like Knowledge Base articles and Root Cause Analysis reports, and mentoring peers, all while demonstrating professionalism. By deepening product expertise and contributing the team during your tenure, the Senior Technical Support Engineer I plays an important role in meeting … client needs and driving client satisfaction. What you'll be doing As a Senior Technical Support Engineer I, you will be responsible for managing and resolving support cases using our ticketing system, Zendesk, contributing to knowledge sharing, and collaborating with teams across Professional Services, Product, and Engineering. You'll be leveraging your technical skills, problem solving skills More ❯

Support Engineer, Advanced Engineering Support Job ID: Evi Technologies Limited The Ring Alarm, Smart Lighting and Camera product families provide reliable and configurable security solutions for our customers. As a Support Engineer in the Advanced Engineering Support team, your focus is the end-to-end technical support of all Ring products. You will … provide triage and trouble-shooting support for issues in the field, testing and review of beta products, field data analysis, and general exploratory testing at a system level. You will work directly with engineering teams, program management and customer service leaders, providing comprehensive product support across each of the product families. Key job responsibilities • Investigate and troubleshoot technical … issues and work with development teams to determine root cause and prioritize resolution. • Collect and analyze device data using tools such as Tableau, Quicksight and Splunk. • Support Beta testing of new products and features • Keep up-to-date with new Ring Products and features and perform exploratory system testing to uncover issues. • Keep team members informed of critical issues More ❯

Senior Production Support Engineer page is loaded Senior Production Support Engineer Apply locations UK - City Quays - Belfast time type Full time posted on Posted Today job requisition id R3703 Group Overview The TP ICAP Group is a world leading provider of market infrastructure. Our purpose is to provide clients with access to global financial and commodities … guides every decision we make, from the tools we develop to the relationships we nurture with our members. Role Overview Liquidnet Europe Limited is looking for a Senior Production Support Engineer to work within the EMEA Platform Services Team. The team requires a motivated self-starter who has the technical skills to support a growing number of … utilising their FIX, Linux, Windows Server, DevOps, database and networking skills. This will be a varied role involving working on a multitude of cross-platform market-leading technologies to support the running of our bespoke trading platform. The successful candidate will be responsible for all aspects of support covering both proprietary and third-party applications from the front More ❯

Support Engineer II, Global Maintenance Automation Platform (MAP) Job ID: Amazon EU SARL (UK Branch) Billions of data are read continuously from sensors and actuators , transformed and presented to the teams that makes Amazon the world's largest Reliability Maintenance Engineering (RME) enterprises. Do you want to how we do it and contribute to make it even better … Join our team! Amazon is looking for a Support Engineer to be part of o global Operational Excellence team. The team deploy, support and maintain software solutions that links our low-level automation systems with the cloud, moving the business to Industry 4.0 and improving the Overall Equipment Effectiveness of the installations. This is a fantastic opportunity … to work with some of the best engineers in the industry and help support and shape the direction of automation and machine learning systems within one of the world's largest fulfillment networks. Key job responsibilities As a Support Engineer within the Global MAP OE team you will: - review and test software solutions and new functionalities to More ❯

within CoSS is responsible for the technical infrastructure and tools to proactively identify and resolve issues impacting Selling Partners. SPIDER is looking for a passionate, results-oriented, operationally focused Support Engineer to support the fast-evolving and expanding Seller Compliance space. The role encompasses working with a support engineering team that provides support for multiple … products and platforms, including engineering development support (root cause analysis, code fixes), customer support self-service (tools development), and business decision-making support (data mining, report generation, scripting). The Support Engineering team comprises world-class engineers with technical skills blending systems and software engineering. We are looking for a Support Engineer with experience … in software engineering support or an equivalent role, with a track record of driving projects to improve software development, business, and customer service support-related processes and technical support experiences. A successful candidate is someone who is willing to take on challenging responsibilities, has a metrics-focused approach, demonstrates customer focus, and has the ability to lead More ❯

Onsite IT Field Support Engineer with advanced routing, network and Wi-Fi networking skills and excellent infrastructure and troubleshooting experience is required to provide onsite deskside technical support at an educational establishment for a multi award-winning Managed Service Provider based in the City of London. SALARY: £40,000 - £50,000 per annum + Benefits (see below … mark and you’ll be invited on to the next stage of the interview process. JOB OVERVIEW We have a fantastic new job opportunity for an Onsite IT Field Support Engineerwith advanced routing, network and Wi-Fi networking skills and excellent infrastructure and troubleshooting experience. Working as an Onsite IT Field Support Engineer you will work at … a dedicated client site (an educational establishment with sites based in London) throughout the week providing face-to-face technical support of the infrastructure, alongside 1st and 2nd line support. This is an exciting opportunity to join an industry-leading company that can offer additional training, support and career development opportunities. DUTIES Your duties as the Onsite IT More ❯

Support Engineer, CMT Promotions Excellence Imagine being part of a team where your ideas have the potential to impact millions of consumers worldwide. CMT is looking for a Support Engineer (DevOps, Systems, Data Engineering, and Software Engineering skills) to own automating operational/development work. This will include identifying and resolving issues, automating and improving repetitive … issues, developing monitoring solutions, performing infrastructure maintenance and configuration, updating, tracking and resolving technical challenges. Responsibilities also include working alongside development, updating/enhancing our current software, automation of support processes and documentation of our systems, by working with tech, product and operations team that own promotions systems. Key job responsibilities An SE II is responsible for leading all … the support activities and setup the best practices within the system. They regularly work with development teams to establish and improve service support. They operate with limited guidance from management and aggressively drive issues to resolution. They understand the business logic and architecture of your supported services that enable you to regularly resolve undocumented trouble tickets. They provide mentoring More ❯

End User Support Engineer page is loaded End User Support Engineer Apply locations London time type Full time posted on Posted 16 Days Ago job requisition id CMC4529 We are looking to hire an End User Support Engineer on a 12 month Fixed Term Contract. The End User Support department is built around … Strong process and procedures allow the team to ensure a consistently excellent service is delivered each and every time. Forming part of the wider IT department we provide IT support to our internal customer base. It is essential that any successful candidate have experience of this type of working environment. A varied and interesting role responsible for delivering desktop … support and other services across CMC's global business. You will be expected to deal with customers via email, chat, telephone and face to face, assisting the existing team in ensuring work coming into the team is actioned as quickly and efficiently as possible, maintaining our high service standards at all times. Work arrives into the team in a More ❯

IT Support Engineer £300 Per/Day (Outside IR35) 3 Days per Week Onsite (London) Here at Burns Sheehan, we are working exclusively with an industry leading FinTech scale-up who are looking to add to their IT Support function. They are looking for an IT Support Engineer to join for an initial 3-Month … period to help resolve 1st and 2nd Line issues. You will work with a fellow engineer and reporting into the Head of Security, to act as the 1st point of contact for all End User Support Issues. Requirements/Tech-Stack: 1st and 2nd Line Support for internal Infrastructure Mac/Windows troubleshooting experience Google Workspace knowledge … please apply! Sound like the role for you? If you're interested feel free to let me know and I will be sure to get back to you IT Support Engineer £300 Per/Day (Outside IR35) 3 Days per Week Onsite (London) Burns Sheehan Ltd will consider applications based only on skills and ability and will not More ❯

Site Support Engineer - London Site Support Engineer - London Apply locations GBR - ENG - LONDON time type Full time posted on Posted 2 Days Ago job requisition id Job Description: Location: London Stirling Square Due to the nature of our client's work the successful candidate will need to either hold or be able to obtain UK Security … Clearance Check Main responsibilities: IT Support for VIP's based in the UK and Overseas, both in person and through remote support (E-mail and Telephony support) Daily checks and testing on Telepresence, HDVC, Wifi and Skype. Attending Client's high-level off-site meetings and events. Supporting mobile devices, IOS and Android. Supporting mobile platforms, Mobile … Iron, Blackberry UEM Client. Use of support tools, ARS, Bitlocker Recovery, Bomgar, AD, etc. Receiving Goods, maintaining asset management, device builds, deployment and training. Incidents to be maintained and updated within Client SLA's. Offer additional support to other resolver groups to assist with local site IT issues eg, networks, servers, and other third-party providers. Managing and More ❯

IT Support Engineer with 1 st and 2 nd Level Support Our Client is a very successful bank with offices across Europe and the Middle East. The Client is looking to recruit a 1st & 2nd Line IT Support Engineer for the Bank’s Mayfair London office. You will have at least 3 to 5 years … experience of 1 st and 2 nd Level Support as an Engineer. Covering a range of various duties from; Desktop and Mobile support, to supporting our 150 + User base with 5-days a week onsite support with very limited to zero working from home, AV Support and other IT side-desk tasks. Your role will … of IT work for 2024 (new imaging process ?" new ITSM tool ?" and many more projects coming in 2024). Main skills for the position: Required to cover onsite IT Support ?" Monday to Friday between our business hours of 08:00am -> 17:30pm (UK). As we work closely with our parent company in the Middle East and our European More ❯