1 to 25 of 207 Permanent Systems Thinking Jobs in London

designers to create a coherent experience and help teams focus on the most valuable customer and business problems. This role requires strong product thinking, systems thinking, and design leadership. You'll connect insights and opportunities across teams, influence product direction, and bring clarity to complex problems that … experimentation, delivery, and iteration. We conduct research directly with users and use qualitative and quantitative evidence to influence product decisions. We care deeply about systems thinking, information architecture, and consistency across the platform. As AI and automation become central to financial operations, we’re exploring how intelligent systems ...

design and improvement of complex end-to-end digital products and services. You will bring deep service design craft expertise, human-centred design, and systems thinking to make sense of complexity, shape service strategy and turn insight into meaningful outcomes for users and organisations. What … entirely new service models and customer experiences. What you’ll do Understand and shape complex services Apply deep service design, human-centred design and systems thinking expertise to understand users, organisations and complex service ecosystems. Translate research, data and other evidence into clear insights, strategic opportunities and service ...

help make the UK more secure, prosperous and agile, we'd like to hear from you. Job Description We'relooking for an experienced Defence Systems Technologist who can understand complex military problems, apply systems thinking to decompose them, and connect operational needs to the wider Defencetechnologyecosystem. This … goes beyond a conventional Solution Architecture role, combining mission understanding, systems thinking and technology judgement . You'llwork across users, programmes, architects, engineersand specialists to understand mission needs,captureand decompose requirements,identifydependencies and shape coherent technical and architectural options. You'llbe comfortable moving between the strategic ...

Overview We are seeking a high-calibre Systems Engineer to lead the technical delivery of complex programmes within the UK Defence and National Security sector. This role is pivotal in shaping the next generation of mission-critical capabilities, integrating cutting-edge Cloud-native architectures, Data-driven decision-making tools … rapidly evolving digital technologies are deployed with the rigour and security required for national protection. You will be responsible for the end-to-end systems lifecycle, from influencing customer requirements at the C-suite level to providing technical overwatch during complex system integration. Requirements Role Objectives These ...

strategy for enterprise AI Agents. You will design how Parloa’s platform integrates into complex enterprise environments, solve multi-system integration challenges, and apply systems thinking to build reliable, scalable AI solutions.While you bring strong technical depth and can build when needed, your primary focus will be helping … technical stakeholders. Areas of ownership: Scope and design end-to-end AI Agent deployments across complex enterprise environments. Define how Parloa integrates with systems such as CRMs, ERPs, ticketing platforms, contact center technologies, and other enterprise applications. Apply systems thinking to solve complex multi-system data flows ...

interplay between human and automated touchpoints — including AI-enabled pathways. At this level, you'll be expected to design for that complexity, bringing systems thinking and a user-centred lens to services that span digital and physical channels. At this level, you'll move beyond execution to: Shape … service strategy and define opportunities for transformation Drive quality and consistency across service design deliverables Influence client thinking and contribute to relationship and opportunity development Key Responsibilities Lead Strategic Service Design Projects: Scope, plan, and lead complex service design initiatives, providing strategic consultancy to clients and ensuring high-quality ...

with strong analytical and problem-solving skills who are ready to grow into enterprise architecture. It offers exposure to strategic initiatives and enterprise-level thinking while supporting the development and execution of architectural roadmaps under the mentorship of Principal and Senior Principal Enterprise Architects. The Enterprise Architect contributes … Continuous Learning & Professional Development Engage in continuous learning and mentorship opportunities provided by Principal and Senior Principal Enterprise Architects to build architectural maturity, strategic thinking, systems thinking, and enterprise-wide perspective. Enterprise Architecture Practice Development Contribute to the continuous improvement of enterprise architecture practices, governance processes, standards ...

software, coordinating efforts across Boston, Vancouver, and London to deliver highly integrated robotic platforms. This is a high-impact role requiring strong technical judgment, systems thinking, and the ability to drive execution across deeply interdependent teams. What Makes This Role Exciting Drive execution of next-generation humanoid robot … programs from concept to deployment Work at the intersection of hardware, embedded systems, AI, robotics, and production Coordinate globally distributed engineering teams spanning multiple time zones Tackle the complex challenges of scaling robotics systems into products that work in the real world What ...

Operational Lead — Systems & Delivery Full-time · London, Hybrid (2 days in office) · Reports to Chief Experience Officer About Bloom Bloom is a next-generation career coaching platform on a mission to make high-quality coaching accessible to everyone at work — not just leaders and executives. We combine human coaching … next phase of scale. Our clients include some of the world’s leading organisations, and our product is growing faster than our current systems were designed to handle. That’s where this role comes in. The Role We’re looking for an Operational Lead (Systems & Delivery) who thinks ...

understanding rider behaviour. You will identify high-value problems, guide analytical approaches, and ensure work leads to clear operational, product, and commercial decisions. Applying systems thinking is key, as changes can have network-wide effects, requiring you to support informed trade-offs. This is a hands-on management … autonomy to shape the team’s roadmap, influence senior stakeholders, and develop a strong data science team. You will apply experimentation, causal inference, and systems thinking to decisions affecting Deliveroo’s growth, service quality, and network efficiency. We seek someone comfortable with ambiguity, capable of creating structure ...

introduce scalable product frameworks Build repeatable learning loops and improve product discovery across the company Requirements Expert-level specialization in a product domain Strong systems thinking across customer journeys, funnels, and feedback loops Ability to connect user behaviour to outcomes and revenue impact Close collaboration with engineers … behavioural analysis Ability to work with imperfect information and make decisions under uncertainty Core Competencies Demonstrates expert-level specialization in product strategy and systems thinking, with a strong focus on connecting user behavior to measurable outcomes. Proficient in A/B experimentation, product analytics, and usability testing ...

event discovery, real-time seat availability, and interactive venue experiences at massive scale, processing billions of API calls during peakon-sales. Our engineers build systems that must be fast, resilient, and available when it matters most. THE JOB As a Principal Engineer on the Prepurchase Platform team, you will … write code, build systems, and solve hard problems hands-on. This is a systems thinking role: you will reason carefully about distributed systemstradeoffs, understand why existing designs exist before proposing changes, and act on problems without waiting to be asked. You will lead platform modernization efforts, design ...

hybrid environments and also the integration of new platforms into the wider enterprise You should have experience across disciplines, for example: business analysis, systems thinking, solution architecture, technical architecture, data architecture and data science. You have knowledge of a variety of systems thinking and systems ...

hybrid platforms. Help clients operate their platform estates effectively and cost-efficiently over the long term. We need early career Hybrid Platform Architects/Systems Engineers that are comfortable providing advice and delivering to senior client technologists across our whole client base but, in particular, this role will … hybrid environments and also the integration of new platforms into the wider enterprise. You should have some experience across disciplines, for example: business analysis, systems thinking, solution architecture, technical architecture, data architecture and data science. You have awareness of a variety of systems thinking and systems ...

underpins Outsmart’s crowdsourcing operations – a mature, revenue-generating system that has evolved over years and continues to scale. If you enjoy owning real systems, thinking architecturally, improving legacy code thoughtfully rather than rewriting it, and being trusted to deliver without heavy supervision, this role will feel unusually … well-matched. The role As Senior Fullstack Software Engineer, you will help design, build and maintain the production systems that power Outsmart’s platform. You’ll work closely with our CTO, operating as a high‐agency individual contributor with genuine ownership across backend systems, infrastructure and platform evolution. ...

help make the UK more secure, prosperous and agile, we'd like to hear from you. Job Description We'relooking for an experienced Defence Systems Technologist who can turn complex operational problems into coherent, integrated and deliverable capability.You'llwork with military users, programme teams, architects,engineersand senior stakeholders, connecting … mission needs with the wider Defence technology ecosystem. This is more than a conventional solution architecture role.You'llcombine mission understanding, systems thinking and sound technology judgement to clarify options, expose dependencies and help people make better decisions. Your architecture will not exist simply to create diagrams; it will ...

looking for a Staff Software Engineer - Backend to join our Central Platform Team , the group responsible for building and maintaining the core runtime systems that form the foundational layer of our stack. This spans everything from our Envoy-based API gateway and authentication services to the high-traffic core … those trade-offs and reason about them clearly, often seeing value in a less obvious approach that others miss, and you can explain your thinking to the rest of the business, including non-technical stakeholders. You pair deep technical expertise with relentless curiosity about why complex systems behave ...

display and foster them,itsdeeply embedded within our DNA. Invest in us andwellinvest in you!. Job Description We're looking for a strategic, systems-minded Senior Service Designer to join our growing design capability. Youll work at the heart of multidisciplinary teams to shape end-to-end services … metrics to effectively valuate success and impact Think beyond the immediate problem to design services that are sustainable, strategic and future-proof Visualise complex systems clearly through service blueprints, journey maps or ecosystem diagrams (to name a few) and adapt the output to the audience learning preferences Are skilled ...

deeply embedded within our DNA. Invest in us and we'll invest in you!. Job Description We're looking for a strategic, systems-minded Senior Service Designer to join our growing design capability. You'll work at the heart of multidisciplinary teams to shape end-to-end services … metrics to effectively valuate success and impact Think beyond the immediate problem to design services that are sustainable, strategic and future-proof Visualise complex systems clearly through service blueprints, journey maps or ecosystem diagrams (to name a few) and adapt the output to the audience learning preferences Are skilled ...

interplay between human and automated touchpoints — including AI-enabled pathways. At this level, you'll be expected to design for that complexity, bringing systems thinking and a user-centred lens to services that span digital and physical channels. At this level, you'll move beyond execution to: Shape … service strategy and define opportunities for transformation Drive quality and consistency across service design deliverables Influence client thinking and contribute to relationship and opportunity development Key Responsibilities Lead service design workstreams across discovery, definition, and delivery — ensuring rigour, clarity, and impact at every stage Map and analyse service ecosystems ...

capture the benefits delivered. Apply deep Customer Experience (CX), Operational Excellence (OE) and Continuous Improvement (CI) expertise (e.g. Lean, Process Improvement , Service Design, Systems Thinking, Theory of Constraints (ToC), agile) to solve complex, cross-team problems. Coach and build capability across the business – create/support and deliver … design or advisory only. A deep, practical toolkit across CX, OE and CI - Lean, agile delivery, process and service design, root-cause analysis, systems thinking - applied pragmatically & flexibly to real business problems, not just following standard playbooks. Proven hands‐ownership across the full change lifecycle to implementation, including ...

matters . You will operate in highly ambiguous environments inside complex public‐sector or regulated organisations using business architecture, business analysis and systems thinking to create clarity, coherence and momentum. You will be a storyteller as much as a modeller and be able to move between capability maps … adapt their practice. Excellent stakeholder management to understand objectives and resolve tension and conflict. Strong problem solving, analytical, critical and conceptual thinking skills, including the ability to create clear observations, analysis and conclusions based on customer interviews, published requirements and data. A skilled written and verbal communicator. Pro‐active ...

across everything we build. This is a hands-on Staff IC role reporting to the Head of Design, with a strong focus on systems thinking, craft, and execution. What you'll do Shape the next generation of Fonoa. Design new AI-powered products and experiences that become core … looking for Exceptional product craft. You care deeply about interaction design, visual quality, motion, and the details that make products feel effortless. Strong systems thinking. You can design both individual experiences and the larger product architecture behind them. Experience building design systems. You've created or significantly evolved systems ...

transformation Experience supporting AI adoption, governance, capability building, and responsible AI practices Confident using AI tools to enhance delivery and client outcomes Discovery, Diagnostics & Systems Thinking Capable of rapidly assessing organisational structures, cultures, processes and ways of working through discovery, stakeholder interviews and workshops Able to synthesise complex … management framework (e.g. ADKAR, ACMP, CMI, Kotter, Lean Change Management) Able to interpret performance data and organisational metrics to inform change decisions Skilled in systems thinking and co-design techniques Confident with collaboration tools such as Jira, Miro and Lucid Desirable Experience Worked to the GOV.UK Service Standard ...

product area, complex programme or emerging strategic initiative. This role suits a senior designer who can move comfortably between product strategy, interaction design, design systems, research insight and stakeholder influence. You will shape design direction, build consensus across product and engineering partners, and turn user, business and technical constraints … teams or products. Partner closely with engineering, product and design stakeholders to build alignment and defend design rationale. Apply user-centred methods, accessibility guidance, systems thinking and strong craft to solve complex product problems. What We’re Looking For Strong senior-level product design or UX design experience ...