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the most out of it. Know their goals and Strategy: Be curious. Figure out what customers want to achieve and help them get there using Medidata. Be the Control Tower and Connect people: Be the go-between for customers and Medidata teams (sales, product, etc.). Plan it out: Work with sales to create plans to help customers succeed. … sciences field. Lots of experience: Highly experienced and proven professional within the Customer Success field, including extensive time in customer-facing capacities such as Customer Success, Sales, or Services. Software knowledge: Knowing about clinical trial software is a plus. A degree: You need a bachelor's degree, or equivalent experience Be ready to travel: Be willing to travel … the most out of it. Know their goals and Strategy: Be curious. Figure out what customers want to achieve and help them get there using Medidata. Be the Control Tower and Connect people: Be the go-between for customers and Medidata teams (sales, product, etc.). Plan it out: Work with sales to create plans to help customers succeed. More ❯
