Technical Support Engineer (IoT Devices)£38,000 - £43,000 + Occasional International Travel + 30 Days Holiday + Training + ProgressionHayes, London Are you a Technical Support Engineer or Service Engineer looking for an office based role working on IoT devises in a cross-functional and collaborative R&D environment? Do you want to be … recognised as a technical expert, with occasional travel to site internationally? This company specialise in IoT devises offering innovative products to safeguard electronics and enhance energy efficiency. Their range includes sensors, voltage stabilisers, inverters, and solar systems aimed at improving reliability in challenging environments. In this office based role you'll be working as a Technical Support Engineer … and developed. Occasionally, perhaps twice a year, you'll be traveling all across the globe to fault-find and fix equipment on customer sites. This role would suit a Technical Support Engineer or Service Engineer looking for an office based role with occasional international travel within a R&D environment where you will be recognised as a More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
This is Alexander Faraday Recruitment
We're Hiring: Group Senior IT TechnicalEngineer (Remote, Full-Time) Are you a seasoned IT professional ready to take on a dynamic, project-heavy role in a growing global organization? We’re looking for a Group Senior IT TechnicalEngineer to join a forward-thinking team supporting diverse international operations. What You'll Do: Lead … and support IT infrastructure projects across multiple global sites. Deliver high-quality technical support and solutions using Microsoft cloud-based services (Azure, M365, Intune). Collaborate with cross-functional teams to modernize legacy systems and consolidate IT environments. Act as a key contact for European technology operations, ensuring smooth service delivery and innovation. What you get from this.... Fully … fast-evolving IT landscape. Global Exposure – Support teams across Europe and beyond, with opportunities to travel internationally. What You Bring: Proven experience in IT support and infrastructure roles. Strong technical skills in Azure, Windows Server, M365, Intune, networking, and all round IT support Excellent communication and documentation abilities. A proactive, problem-solving mindset with a passion for continuous improvement. More ❯
Job Title: Technical Systems Engineer Location: London (On-Site) Salary: Up to £60,000 per annum + benefits A growing technology-driven organisation is seeking a skilled Technical Systems Engineer to join their London-based team. This role is a blend of advanced IT support and CRM-focused project work, offering the opportunity to combine hands … on technical expertise with systems improvement and business process optimisation. Role Overview As a Technical Systems Engineer, you will provide 2nd/3rd line IT support across a wide range of technologies while also taking ownership of CRM-related projects. You will be responsible for managing integrations, building workflows, and delivering automation improvements that enhance business operations. … related projects, including implementations, upgrades, and system integrations. Build and maintain CRM workflows, automations, and reporting to improve operational efficiency. Collaborate with stakeholders to translate business needs into effective technical solutions. Document systems, processes, and project outcomes thoroughly. Work with vendors and third parties to manage and deliver system enhancements. Skills & Experience Required Proven background in 2nd/3rd More ❯
Status: Permanent, full time Location: Remote London based, with UK travel Report to: Technical Services Director Hours: 42.5 hours per week, 9am to 5.30pm with an element of flexibility plus on call as required Salary: £40,000 - £55,000 depending on experience Benefits: Pension, holiday scheme, private medical scheme, annual health checks, birthday off Are you: Passionate about state … of the art professional broadcast media, post production, professional audio , tv production, video editing, creative technology? A qualified and experienced Avid ACSR Engineer? A Technical Services Engineer with proven experience providing technical support in a broadcast, post production or reseller environment? Looking to further develop your career in a business with ambitious growth plans? Would you … Like to work directly with leading clients (BBC, Sky, ITV), partners (Avid, Editshare, Panasonic) and like-minded colleagues Like to further develop product, technical and industry knowledge? Like to work at a place where all employees rate us a ‘Great Place to Work’ Do you: Have proven experience of systems installation, integration, operation and design of solutions in the More ❯
Employment Type: Permanent
Salary: £40000 - £55000/annum Private medical scheme, pension sche
About the job FORMANCE is looking for a Technical Support Engineer to support our growth and play a key role in delivering an outstanding customer experience. As a Technical Support Engineer, you’ll be a crucial part of our post-sales and customer success strategy: helping users troubleshoot technical issues, ensuring smooth integration and usage … of our products, and building strong, trust-based relationships with our customers. You’ll often be the first technical point of contact for many of our clients, and a key representative of Formance’s reliability and technical excellence. You’ll work closely with our Post-Sales and Engineering teams, to identify areas for improvement, streamline our support processes … and continuously enhance our technical documentation to ensure a seamless customer journey. What you'll do: As our Technical Support Engineer, you’ll be the primary point of contact for our users, customers when they need help with our products. Your role is to ensure seamless integration and operation of our financial backend solutions for engineering and More ❯
About the job FORMANCE is looking for a Technical Support Engineer to support our growth and play a key role in delivering an outstanding customer experience. As a Technical Support Engineer, you’ll be a crucial part of our post-sales and customer success strategy: helping users troubleshoot technical issues, ensuring smooth integration and usage … of our products, and building strong, trust-based relationships with our customers. You’ll often be the first technical point of contact for many of our clients, and a key representative of Formance’s reliability and technical excellence. You’ll work closely with our Post-Sales and Engineering teams, to identify areas for improvement, streamline our support processes … and continuously enhance our technical documentation to ensure a seamless customer journey. What you'll do: As our Technical Support Engineer, you’ll be the primary point of contact for our users, customers when they need help with our products. Your role is to ensure seamless integration and operation of our financial backend solutions for engineering and More ❯
Orchestrade Technical Sales Engineer Description Job Title: Technical Sales Engineer, Capital Markets Location: London, UK Mission of the Role: To act as the primary technical bridge between Orchestrade’s powerful financial software and the complex needs of prospective clients. You will be the product expert in the sales process, building trust and demonstrating value by … architecting solutions that solve real-world problems for the world's leading financial institutions. Key Responsibilities: Solution Architecting: Collaborate with the sales team to understand the business and technical requirements of prospective clients. Educate prospects and present bespoke solutions using the Orchestrade platform. Product Evangelism: Lead compelling, in-depth product demonstrations and technical workshops that showcase the full … and risk analytics via APIs. Proof-of-Concept (POC) Management: Scope, manage, and deliver successful client POCs, proving the platform's ability to meet and exceed their specific requirements. Technical Authority: Serve as the go-to technical resource for the sales team, responding to detailed client queries, RFIs, and RFPs with accuracy and confidence. Client Feedback Loop: Translate More ❯
Orchestrade Technical Sales Engineer Description Job Title: Technical Sales Engineer, Capital Markets Location: London, UK Mission of the Role: To act as the primary technical bridge between Orchestrade’s powerful financial software and the complex needs of prospective clients. You will be the product expert in the sales process, building trust and demonstrating value by … architecting solutions that solve real-world problems for the world's leading financial institutions. Key Responsibilities: Solution Architecting: Collaborate with the sales team to understand the business and technical requirements of prospective clients. Educate prospects and present bespoke solutions using the Orchestrade platform. Product Evangelism: Lead compelling, in-depth product demonstrations and technical workshops that showcase the full … and risk analytics via APIs. Proof-of-Concept (POC) Management: Scope, manage, and deliver successful client POCs, proving the platform's ability to meet and exceed their specific requirements. Technical Authority: Serve as the go-to technical resource for the sales team, responding to detailed client queries, RFIs, and RFPs with accuracy and confidence. Client Feedback Loop: Translate More ❯
the methods, techniques, and evaluation criteria for obtaining results. You'll enjoy networking with key contacts outside your own area of expertise, with a strong capability of detailing difficult technical issues to both non–technical and technical professionals. You will regularly participate in technical discussions with multi–functional teams, creating an environment of transparency that ultimately … quick thinking and support to our clients provides the fast assistance they need to keep their environments secure - which means you'll need to move quickly, thoughtfully, and provide technical assistance as needed (often, in high pressure situations). Your Impact Provide dedicated Technical Support for Prisma Cloud, ensuring service excellence in line with the statement of work … and industry best practices Respond to user-reported issues within defined SLAs, ensuring high customer satisfaction Triage and resolve technical issues via ticketing systems, phone, and remote sessions Troubleshoot complex problems at both the application and operating system levels using deep technical knowledge and collaboration with internal teams Identify root causes (code, configuration, or environment), and work with More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Ernest Gordon Recruitment
Technical Support Engineer (Heat Pumps) Tower Bridge - London Hybrid £55,000 - £60,000 + Hybrid 3 Days From Home + Progression + Training + Company Benefits Are you a Technical Support Engineer with experience in the heat pumps industry that wants to work in a remote first role for a European leader? Do you want full … Bridge THE PERSON: Mechanical or Engineering related degree Experience with HVAC, AC or Heat Pump industry London based Reference: BBBH22067 Keywords: Heat Pumps, HVAC, Heating, Ventilation, Air Condition, Support, Engineer, London Bridge, Remote, Hybrid, If you are interested in this role, click 'Apply Now' to forward an up-to-date copy of your CV. We are an equal opportunities More ❯
The Technical Presales Engineer at Teceze plays a pivotal role in designing, positioning, and articulating modern digital workplace solutions for clients across industries. This role combines technical expertise, consultative solutioning, and client engagement to help customers modernise their end-user environments through EUC modernization, Device-as-a-Service (DaaS), automation, and AI-driven employee experience platforms . … covering device lifecycle management, ServiceNow workflows, smart lockers & vending automation, field support operations (FSO), TechBar setups, DEX analytics, and conversational AI agents. Key Responsibilities 1. Solution Design & Architecture Lead technical presales efforts for EUC, DaaS, and Digital Workplace solutions. Design device lifecycle management frameworks — from procurement to retirement (IMACD, asset management, patching, disposal). Architect DaaS models incorporating OEM … cases using chatbots, ServiceNow Virtual Agent, and custom LLM-based assistants for IT support automation. 2. Presales Engagement & Bid Support Partner with account managers and solution architects to develop technical proposals, RFP/RFI responses, and customer presentations. Conduct detailed requirements gathering sessions and translate business needs into technical solutions. Demonstrate Teceze’s solution capabilities via POCs, demos More ❯
The Technical Presales Engineer at Teceze plays a pivotal role in designing, positioning, and articulating modern digital workplace solutions for clients across industries. This role combines technical expertise, consultative solutioning, and client engagement to help customers modernise their end-user environments through EUC modernization, Device-as-a-Service (DaaS), automation, and AI-driven employee experience platforms . … covering device lifecycle management, ServiceNow workflows, smart lockers & vending automation, field support operations (FSO), TechBar setups, DEX analytics, and conversational AI agents. Key Responsibilities 1. Solution Design & Architecture Lead technical presales efforts for EUC, DaaS, and Digital Workplace solutions. Design device lifecycle management frameworks — from procurement to retirement (IMACD, asset management, patching, disposal). Architect DaaS models incorporating OEM … cases using chatbots, ServiceNow Virtual Agent, and custom LLM-based assistants for IT support automation. 2. Presales Engagement & Bid Support Partner with account managers and solution architects to develop technical proposals, RFP/RFI responses, and customer presentations. Conduct detailed requirements gathering sessions and translate business needs into technical solutions. Demonstrate Teceze’s solution capabilities via POCs, demos More ❯
Technical Support Engineer (Heat Pumps) Tower Bridge - London Hybrid £55,000 - £60,000 + Hybrid 3 Days From Home + Progression + Training + Company Benefits Are you a Technical Support Engineer with experience in the heat pumps industry that wants to work in a remote first role for a European leader? Do you want full More ❯
an environment where we all win with precision. Job Description Your Career Palo Alto Networks is a world-class product management organization and continues to look for top-notch technical pro engineers to expand the team. As a Senior Technical Product Engineer at Palo Alto Networks, you will play a key role in providing detailed technical … who is eager to learn and experiment with new technologies, be able to work independently and as a teammate, identify sales challenges and address solutions as needed. As a Technical Product Engineer, you will play a key role in providing detailed technical information to our partners, customers, and our internal employees. You will be a strategic adviser … on customer needs, field insights, and product gaps. Drive cloud-native security innovation for the modern SOC by identifying and enabling high-value use cases. Help design and deliver technical content for cloud security platforms, including integrations, guides, and automation examples. Create high-quality enablement materials that help customers and partners adopt, integrate, and scale security solutions effectively. Qualifications More ❯
Job Title: Technical Projects & Support Engineer (CRM & IT) Location: Central London Salary: Up to £60,000 DOE We are a rapidly growing Managed Service Provider (MSP) delivering secure, scalable, and transformative IT solutions across the UK. Our expertise spans cloud, cybersecurity, automation, and VoIP-helping clients reimagine how technology supports their business growth. We're seeking a Technical Projects & Support Engineer to take ownership of internal CRM transformation projects (Salesforce or Microsoft Dynamics 365) while also providing senior-level IT support within our MSP environment (2nd/3rd Line). This role is ideal for someone with strong technical skills who can balance hands-on engineering with strategic project delivery. The Role You will lead … integration, and ongoing improvement of our internal CRM systems, ensuring they work seamlessly with other operational platforms. Alongside CRM projects, you'll serve as a senior escalation point for technical support, delivering Level 2/3 assistance across infrastructure, networking, security, cloud, and voice services. Key Responsibilities CRM Systems Ownership & Development Lead the full implementation, rebuild, or optimisation of More ❯
Junior Technical Support Engineer - Degree, Networks, Support Salary: £25,000 - £32,000 (depending on experience) + benefitsLocation: Central London The company The company is one of the UK's most innovative and award-winning AI technology firms. Starting from humble beginnings, they have grown into a global leader in their chosen field. This is an exciting opportunity to … join their dynamic team and contribute to cutting-edge technology solutions while supporting their IT operations.About you * Degree in Computer Science, Engineering, or a related technical field from a top university (First or 2:1).* Strong knowledge of Windows and macOS environments.* Familiarity with Microsoft 365 or Google Workspace.* Basic understanding of networking (TCP/IP, DNS, DHCP More ❯
Junior Technical Support Engineer - Degree, Networks, Support Salary: £25,000 - £32,000 (depending on experience) + benefits Location: Central London The company The company is one of the UK's most innovative and award-winning AI technology firms. Starting from humble beginnings, they have grown into a global leader in their chosen field. This is an exciting opportunity … to join their dynamic team and contribute to cutting-edge technology solutions while supporting their IT operations. About you * Degree in Computer Science, Engineering, or a related technical field from a top university (First or 2:1). * Strong knowledge of Windows and macOS environments. * Familiarity with Microsoft 365 or Google Workspace. * Basic understanding of networking (TCP/IP More ❯
an environment where we all win with precision. Job Description Your Career Palo Alto Networks is a world-class product management organization and continues to look for top-notch technical pro engineers to expand the team. As a Senior Technical Product Engineer at Palo Alto Networks, you will play a key role in providing detailed technical … able to work independently and as a teammate, identify sales challenges and address solutions as needed. As a Sr. TPE, you will play a key role in providing detailed technical information to our partners, customers, and our internal employees. You will be a strategic adviser to the business, driving valuable insight, guidance and feedback back into Palo Alto Networks. … analytics, data normalization, and detection lifecycle management (rule creation, tuning, suppression, enrichment) Hands-on experience with XSIAM or similar platforms (Splunk, QRadar, Sentinel, etc.) is a strong plus Strong technical writing and communication skills, with the ability to convey complex ideas clearly to both technical and non-technical audiences Skilled in scripting or automation (Python, JavaScript, etc. More ❯
We're Hiring! Technical Support Engineer - Perm - Remote (UK based) Up to £60,000 🚀 My client is urgently hiring a Technical Support Engineer. Are you passionate about tech, love solving complex problems, and have experience working across hardware and software? This remote role based in the UK could be for you. You'll work directly with top More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Propel
We're Hiring! Technical Support Engineer - Perm - Remote (UK based) Up to £60,000 🚀 My client is urgently hiring a Technical Support Engineer. Are you passionate about tech, love solving complex problems, and have experience working across hardware and software? This remote role based in the UK could be for you. You'll work directly with top More ❯
Technical Product Support Engineer An exciting opportunity for a Graduate or experienced technical support professional to join a market-leading, disruptive software company in London as a Technical Product Support Engineer. Specialising in cutting-edge machine learning technology, this rapidly growing organisation offers excellent training, career progression, and long-term prospects click apply for full job More ❯
Job Title: Technical Lead/Staff Software Engineer//Engineering Lead/Technical Director/Chief Engineer Salary: £60,000 - £103,000 Location: Bristol Our client is seeking enthusiastic and proactive individuals to join their growing team. Working in a busy but dynamic environment, you will Join our clients Digital & Data team working alongside product … Data community Grow a flexible and unique career within a trust-based environment that values excellence, innovation, and curiosity. You have the option to progress with us on a technical career track. No need to go onto the Partner career track if this doesn’t align with what you want to do. Work on a broad variety of projects … response times. Expertise in modern engineering standards such as TDD, contract testing, and secure coding, as well as architectural patterns like event-driven architecture and platform migration. Experience providing technical subject matter expertise to shape bids and client proposals. Can present proposed approaches and discuss technical implementation with prospective clients during the sales process You are required to More ❯
Job Title: Technical Lead/Staff Software Engineer//Engineering Lead/Technical Director/Chief Engineer Salary: £71,000 - £113,000 Location: Bristol Our client is seeking enthusiastic and proactive individuals to join their growing team. Working in a busy but dynamic environment, you will Join our clients Digital & Data team working alongside product … Data community Grow a flexible and unique career within a trust-based environment that values excellence, innovation, and curiosity. You have the option to progress with us on a technical career track. No need to go onto the Partner career track if this doesn’t align with what you want to do. Work on a broad variety of projects … response times. Expertise in modern engineering standards such as TDD, contract testing, and secure coding, as well as architectural patterns like event-driven architecture and platform migration. Experience providing technical subject matter expertise to shape bids and client proposals. Can present proposed approaches and discuss technical implementation with prospective clients during the sales process You are required to More ❯
The job holder plays an important role in Technical Support team by providing daily technical support to distributors and sub-distributors (including: trouble shooting, technical training, product induction and promotion) to ensure. The job holder is expected to ensure satisfactory HIKVISON technical services and continuous optimization of HIKVISION products via collation of customers’ requirements or product … quality issues and giving prompt feedback. Job Description · Deal with technical issues that are raised by distributors and sub-distributors. · Sort out cases in relation to product problems and carry out internal case-sharing. · Provide Hikvision Software/Hardware training on operation, installation, commissioning and maintenance to distributors and sub-distributors. · Summarise product requirements in the regions, analyse and … D team of headquarters, promote optimization and upgrading of products and ensure regional market needs are met. · Collate product quality issues and give prompt feedback; escalate the issues to Technical Support or R&D team of headquarters in timely manner to improve the quality of products. · Provide promotion of new products to distributors and sub-distributors via training, roadshows More ❯
The job holder plays an important role in Technical Support team by providing daily technical support to distributors and sub-distributors (including: trouble shooting, technical training, product induction and promotion) to ensure. The job holder is expected to ensure satisfactory HIKVISON technical services and continuous optimization of HIKVISION products via collation of customers’ requirements or product … quality issues and giving prompt feedback. Job Description · Deal with technical issues that are raised by distributors and sub-distributors. · Sort out cases in relation to product problems and carry out internal case-sharing. · Provide Hikvision Software/Hardware training on operation, installation, commissioning and maintenance to distributors and sub-distributors. · Summarise product requirements in the regions, analyse and … D team of headquarters, promote optimization and upgrading of products and ensure regional market needs are met. · Collate product quality issues and give prompt feedback; escalate the issues to Technical Support or R&D team of headquarters in timely manner to improve the quality of products. · Provide promotion of new products to distributors and sub-distributors via training, roadshows More ❯