IT Support Engineer/1st Line & 2nd Line TechnicalSupportAnalyst who has experience troubleshooting Google Workspace, Windows 10/11, Mac OS, iOS, JamfPro MacBook MDM, DNS and DHCP is required to join a busy Service Desk and provide Helpdesk and Deskside support working onsite at a School in Battersea, South West London. SALARY … the pass mark and you’ll be invited on to the next stage of the interview process. JOB OVERVIEW We have a fantastic new job opportunity for an IT Support Engineer/1st Line & 2nd Line TechnicalSupportAnalyst who has experience troubleshooting Google Workspace, Windows 10/11, Mac OS, iOS, JamfPro MacBook MDM, DNS … and DHCP Working as the IT Support Engineer/1st Line & 2nd Line TechnicalSupportAnalyst you'll be the first point of contact for users, handling a wide range of issues from Google Workspace and Microsoft operating systems to classroom and meeting room technology. This role involves in-depth troubleshooting, managing new starter and leaver More ❯
Are you a hands-on problem solver with excellent communication skills? Endeavour is looking for a dedicated IT TechnicalSupportAnalyst to join our client's team in their London office ASAP. Our client is the leading provider of customer service solutions for the Public Sector. The successful TechnicalSupportAnalyst will be solving … 2nd and 3rd line support tickets. Your role will involve liaising with Technical Consultants and ensuring all queries are resolved. Required skills/experience: 1+ year experience in a SaaS TechnicalSupport role Experience with third line (development) support and bug fixing Experience with databases and SQL (MySQL and MS SQL) Exceptional problem-solving skills … and attention to detail Exceptional communication skills Ability to work with large amounts of information and prioritise tasks Ability to explain technical concepts to non-technical customers or colleagues Willingness to learn and share knowledge Initiative and willingness to mentor less technical colleagues Knowledge of git and GitHub Experience with Amazon Web Services, especially S3 and SDB More ❯
Uxbridge, Middlesex, United Kingdom Hybrid / WFH Options
Ivy Rock Partners
SITS TechnicalSupportAnalyst Salary: £40,750 + excellent benefits Location: Middlesex/Hillingdon (hybrid 2 days per week) Development opportunity for a proactive and technically skilled SITS TechnicalSupportAnalyst . This is a vital role that supports and enhances the student experience by ensuring the smooth operation, maintenance, and development of our … SITS student records system and eVision portal . You'll act as a key technical point of contact, resolving issues, supporting system upgrades, contributing to development projects, and helping deliver solutions that meet evolving needs. This role brings the opportunity to be involved in major change and delivery projects and build highly sort after e-Vision skills. Key Responsibilities … Provide technicalsupport for the SITS student records system and its integrations. Diagnose and resolve bugs, log solutions, and escalate issues when necessary. Work with Senior Application Developers on large-scale and complex developments. Deliver small-scale development tasks independently using SITS tools, HTML, and JavaScript. Participate in change management and testing of new features. Required skills Experience More ❯
Senior TechnicalSupportAnalyst (Microsoft 365 Specialist) - 5408 Job Type Permanent Location Taunton, Hammersmith or Birmingham Our client is seeking a Senior Service Desk Analyst for a well-established MSP and to be based in either their Taunton, Summerset office or their Hammersmith, London office or their Birmingham office, with 2 days remote working. Key Responsibilities … Provide 3rd line technicalsupport to clients, specialising in Microsoft 365 (Exchange Online, SharePoint & Teams, etc.) • Manage and resolve complex issues related to desktop environments, including hardware and software configurations. • Support network infrastructure, including routers, firewalls, switches and VPN setups. • Troubleshoot and resolve escalated tickets from the 2nd line support team. • Perform system administration tasks, including … Monitor system performance and ensure high availability for business-critical services. • Liaise with external vendors and service providers to resolve issues when required. • Provide mentorship and guidance to junior support staff. • Microsoft 365 - advanced knowledge of Exchange Online, SharePoint, Teams and OneDrive. • Experience with scripting and automation tools (PowerShell). • Microsoft 365 endpoint management including deployment services and policy More ❯
Our client is recruiting for a proactive and technically skilled SITS TechnicalSupportAnalyst to join their Digital Services team. This is a vital role that supports and enhances the student experience by ensuring the smooth operation, maintenance, and development of the SITS student records system and eVision portal. You'll act as a key technical point of contact, resolving issues, supporting system upgrades, contributing to development projects, and helping deliver solutions that meet evolving academic and administrative needs. Key Responsibilities Provide technicalsupport for the SITS student records system and its integrations. Diagnose and resolve bugs, log solutions, and escalate issues when necessary. Work with Senior Application Developers on large-scale and … complex developments. Deliver small-scale development tasks independently using SITS tools, HTML, and JavaScript. Support quality assurance, software updates, and version releases. Participate in change management and testing of new features. Ensure compliance with Data Protection, GDPR, and Cyber Security standards. Essential: Degree-level education (or equivalent experience). Experience using the Tribal SITS:Vision/eVision system. Knowledge More ❯
