TechnicalSupportEngineer (IoT Devices)£38,000 - £43,000 + Occasional International Travel + 30 Days Holiday + Training + ProgressionHayes, London Are you a TechnicalSupportEngineer or Service Engineer looking for an office based role working on IoT devises in a cross-functional and collaborative R&D environment? Do you want … to be recognised as a technical expert, with occasional travel to site internationally? This company specialise in IoT devises offering innovative products to safeguard electronics and enhance energy efficiency. Their range includes sensors, voltage stabilisers, inverters, and solar systems aimed at improving reliability in challenging environments. In this office based role you'll be working as a TechnicalSupportEngineer, handling customer tickets and helping solve issues remotely. The team work cross functionally, and this head office is where new products are researched and developed. Occasionally, perhaps twice a year, you'll be traveling all across the globe to fault-find and fix equipment on customer sites. This role would suit a TechnicalSupportMore ❯
New Barnet, Barnet, Hertfordshire, England, United Kingdom Hybrid / WFH Options
Asset Resourcing Limited
TechnicalSupportEngineer - 1st/2nd Line - Managed Service Provider Environment TechnicalSupportEngineer - Our client is a successful managed service provider (MSP) whose reputation for delivering excellent customer service demands they now hire an additional TechnicalSupportEngineer to operate within their client support function. IDEALLY you will be … employed (or recently employed) in a Managed Service Provider (MSP) environment. TechnicalSupportEngineer - Provision of 1st Line Helpdesk to 2nd Line support - Operating within a flat management structure, the ideal candidate will: • Enjoy providing remote and telephone support to a varied clientele • Have the ability to assist with project managing installations and upgrades • Have … a very good working knowledge of PCs and Windows networking • Be a good communicator • Ideally - have a full driving licence (own vehicle preferred but not essential) TechnicalSupportEngineer - 1st Line Helpdesk to 2nd Line - Specific Technical Experience: • Azure Administration, Active Directory and associated Security • Windows Networking • TCP/IP • Troubleshooting Windows • Knowledge of hardware and More ❯
About the job FORMANCE is looking for a TechnicalSupportEngineer to support our growth and play a key role in delivering an outstanding customer experience. As a TechnicalSupportEngineer, you’ll be a crucial part of our post-sales and customer success strategy: helping users troubleshoot technical issues, ensuring smooth … integration and usage of our products, and building strong, trust-based relationships with our customers. You’ll often be the first technical point of contact for many of our clients, and a key representative of Formance’s reliability and technical excellence. You’ll work closely with our Post-Sales and Engineering teams, to identify areas for improvement, streamline … our support processes, and continuously enhance our technical documentation to ensure a seamless customer journey. What you'll do: As our TechnicalSupportEngineer, you’ll be the primary point of contact for our users, customers when they need help with our products. Your role is to ensure seamless integration and operation of our financial More ❯
About the job FORMANCE is looking for a TechnicalSupportEngineer to support our growth and play a key role in delivering an outstanding customer experience. As a TechnicalSupportEngineer, you’ll be a crucial part of our post-sales and customer success strategy: helping users troubleshoot technical issues, ensuring smooth … integration and usage of our products, and building strong, trust-based relationships with our customers. You’ll often be the first technical point of contact for many of our clients, and a key representative of Formance’s reliability and technical excellence. You’ll work closely with our Post-Sales and Engineering teams, to identify areas for improvement, streamline … our support processes, and continuously enhance our technical documentation to ensure a seamless customer journey. What you'll do: As our TechnicalSupportEngineer, you’ll be the primary point of contact for our users, customers when they need help with our products. Your role is to ensure seamless integration and operation of our financial More ❯
About the job FORMANCE is looking for a TechnicalSupportEngineer to support our growth and play a key role in delivering an outstanding customer experience. As a TechnicalSupportEngineer, you’ll be a crucial part of our post-sales and customer success strategy: helping users troubleshoot technical issues, ensuring smooth … integration and usage of our products, and building strong, trust-based relationships with our customers. You’ll often be the first technical point of contact for many of our clients, and a key representative of Formance’s reliability and technical excellence. You’ll work closely with our Post-Sales and Engineering teams, to identify areas for improvement, streamline … our support processes, and continuously enhance our technical documentation to ensure a seamless customer journey. What you'll do: As our TechnicalSupportEngineer, you’ll be the primary point of contact for our users, customers when they need help with our products. Your role is to ensure seamless integration and operation of our financial More ❯
london (city of london), south east england, united kingdom
Formance
About the job FORMANCE is looking for a TechnicalSupportEngineer to support our growth and play a key role in delivering an outstanding customer experience. As a TechnicalSupportEngineer, you’ll be a crucial part of our post-sales and customer success strategy: helping users troubleshoot technical issues, ensuring smooth … integration and usage of our products, and building strong, trust-based relationships with our customers. You’ll often be the first technical point of contact for many of our clients, and a key representative of Formance’s reliability and technical excellence. You’ll work closely with our Post-Sales and Engineering teams, to identify areas for improvement, streamline … our support processes, and continuously enhance our technical documentation to ensure a seamless customer journey. What you'll do: As our TechnicalSupportEngineer, you’ll be the primary point of contact for our users, customers when they need help with our products. Your role is to ensure seamless integration and operation of our financial More ❯
TechnicalSupportEngineer Why work for Johnson Controls? We have created the perfect platform for you to progress your career with Johnson Controls for our Vindex brand, with a range of opportunities available. As well as an excellent career progression, you will get:- Competitive basic salary with excellent additional earnings potential Optional overtime Travel Time Sales referral … to £2,000.00 Rewards & recognition programmes Join our Vindex team at Johnson Controls, where our teams across the UK focus on delivering exceptional major projects in diverse sectors. The TechnicalSupportEngineer plays a pivotal role in providing second-line support to field engineers and clients to ensure the successful maintenance and servicing of digital CCTV … and associated electronic security systems, building management, and AV systems at customer sites throughout London, the Southeast and the UK. How you will do it As a TechnicalSupportEngineer, you will leverage your hands-on expertise in supporting and maintaining IP Access Control systems, whether for single, multi-site, or enterprise configurations. You will also expand More ❯
TechnicalSupportEngineer - HVACR (Heating, Ventilation, Air Conditioning, and Refrigeration) Location: Chessington, UK Salary: 35,000 - 40,000 basic We're looking for a TechnicalSupportEngineer with a passion for HVACR to join a forward-thinking team. This office-based role will see you supporting both customers and engineers on-site, troubleshooting technical issues, and helping the sales team deliver the best solutions to clients. This is a great opportunity for someone with technical knowledge in HVACR or thermodynamics , who is organised, customer-focused, and ready to take ownership of their work. What You'll Be Doing Troubleshooting and resolving hardware, software, and connectivity issues across HVACR products Responding to customer … technical enquiries and providing guidance Supporting the sales team in identifying the best solutions for clients Maintaining strong communication with customers and internal teams Managing technicalsupport processes and ensuring KPIs are met Acting as a liaison between the UK market and headquarters Using CRM and case management tools to track and resolve issues What We're More ❯
Job Title: Technical Projects & SupportEngineer (CRM & IT) Location: Central London Salary: Up to £60,000 DOE We are a rapidly growing Managed Service Provider (MSP) delivering secure, scalable, and transformative IT solutions across the UK. Our expertise spans cloud, cybersecurity, automation, and VoIP-helping clients reimagine how technology supports their business growth. We're seeking a … Technical Projects & SupportEngineer to take ownership of internal CRM transformation projects (Salesforce or Microsoft Dynamics 365) while also providing senior-level IT support within our MSP environment (2nd/3rd Line). This role is ideal for someone with strong technical skills who can balance hands-on engineering with strategic project delivery. The Role … integration, and ongoing improvement of our internal CRM systems, ensuring they work seamlessly with other operational platforms. Alongside CRM projects, you'll serve as a senior escalation point for technicalsupport, delivering Level 2/3 assistance across infrastructure, networking, security, cloud, and voice services. Key Responsibilities CRM Systems Ownership & Development Lead the full implementation, rebuild, or optimisation More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Ernest Gordon Recruitment
TechnicalSupportEngineer (Heat Pumps) Tower Bridge - London Hybrid £55,000 - £60,000 + Hybrid 3 Days From Home + Progression + Training + Company Benefits Are you a TechnicalSupportEngineer with experience in the heat pumps industry that wants to work in a remote first role for a European leader? Do you … want full support from a European industry leading name that is rivalling the likes of Toshiba and Daikin? On offer is the chance to join a business that has had a fantastic reputation due to their state of the art heat pump systems only have an indoor unit. This means that their units are more affordable, cheaper to install … London Bridge THE PERSON: Mechanical or Engineering related degree Experience with HVAC, AC or Heat Pump industry London based Reference: BBBH22067 Keywords: Heat Pumps, HVAC, Heating, Ventilation, Air Condition, Support, Engineer, London Bridge, Remote, Hybrid, If you are interested in this role, click 'Apply Now' to forward an up-to-date copy of your CV. We are an More ❯
the methods, techniques, and evaluation criteria for obtaining results. You'll enjoy networking with key contacts outside your own area of expertise, with a strong capability of detailing difficult technical issues to both non–technical and technical professionals. You will regularly participate in technical discussions with multi–functional teams, creating an environment of transparency that ultimately … leads to better products, better working environments, and better cybersecurity. Your quick thinking and support to our clients provides the fast assistance they need to keep their environments secure - which means you'll need to move quickly, thoughtfully, and provide technical assistance as needed (often, in high pressure situations). Your Impact Provide dedicated TechnicalSupport … ensuring service excellence in line with the statement of work and industry best practices Respond to user-reported issues within defined SLAs, ensuring high customer satisfaction Triage and resolve technical issues via ticketing systems, phone, and remote sessions Troubleshoot complex problems at both the application and operating system levels using deep technical knowledge and collaboration with internal teams More ❯
learning opportunities - just to name a few! Job Description Your Career We are looking for a highly motivated and customer-focused professional. As part of the global Cortex XSIAM support team, you will serve our customer base by providing technicalsupport, by answering incoming support inquiries and managing escalations, phone calls, and emails in an effective … first class support. We’ve been recognized for it as an industry leader and we’re dedicated to continuing this standard. In this role, you will work with our technical account managers to personalize our customer’s experience. You will learn your client’s business objectives in and out within their technical environment and focus on mitigating risks … and resolving any technical issues in their networks. You’re close to the deployment of cybersecurity solutions – and we need you to recognize risks before they arise. You get a thrill from seeking out complex issues and finding their resolutions – and you don’t wait for those issues to escalate from our clients. Instead, you find them. You’ll More ❯
The job holder plays an important role in TechnicalSupport team by providing daily technicalsupport to distributors and sub-distributors (including: trouble shooting, technical training, product induction and promotion) to ensure. The job holder is expected to ensure satisfactory HIKVISON technical services and continuous optimization of HIKVISION products via collation of customers’ requirements … or product quality issues and giving prompt feedback. Job Description · Deal with technical issues that are raised by distributors and sub-distributors. · Sort out cases in relation to product problems and carry out internal case-sharing. · Provide Hikvision Software/Hardware training on operation, installation, commissioning and maintenance to distributors and sub-distributors. · Summarise product requirements in the regions … D team of headquarters, promote optimization and upgrading of products and ensure regional market needs are met. · Collate product quality issues and give prompt feedback; escalate the issues to TechnicalSupport or R&D team of headquarters in timely manner to improve the quality of products. · Provide promotion of new products to distributors and sub-distributors via training More ❯
The job holder plays an important role in TechnicalSupport team by providing daily technicalsupport to distributors and sub-distributors (including: trouble shooting, technical training, product induction and promotion) to ensure. The job holder is expected to ensure satisfactory HIKVISON technical services and continuous optimization of HIKVISION products via collation of customers’ requirements … or product quality issues and giving prompt feedback. Job Description · Deal with technical issues that are raised by distributors and sub-distributors. · Sort out cases in relation to product problems and carry out internal case-sharing. · Provide Hikvision Software/Hardware training on operation, installation, commissioning and maintenance to distributors and sub-distributors. · Summarise product requirements in the regions … D team of headquarters, promote optimization and upgrading of products and ensure regional market needs are met. · Collate product quality issues and give prompt feedback; escalate the issues to TechnicalSupport or R&D team of headquarters in timely manner to improve the quality of products. · Provide promotion of new products to distributors and sub-distributors via training More ❯
The job holder plays an important role in TechnicalSupport team by providing daily technicalsupport to distributors and sub-distributors (including: trouble shooting, technical training, product induction and promotion) to ensure. The job holder is expected to ensure satisfactory HIKVISON technical services and continuous optimization of HIKVISION products via collation of customers’ requirements … or product quality issues and giving prompt feedback. Job Description · Deal with technical issues that are raised by distributors and sub-distributors. · Sort out cases in relation to product problems and carry out internal case-sharing. · Provide Hikvision Software/Hardware training on operation, installation, commissioning and maintenance to distributors and sub-distributors. · Summarise product requirements in the regions … D team of headquarters, promote optimization and upgrading of products and ensure regional market needs are met. · Collate product quality issues and give prompt feedback; escalate the issues to TechnicalSupport or R&D team of headquarters in timely manner to improve the quality of products. · Provide promotion of new products to distributors and sub-distributors via training More ❯
We're Hiring! TechnicalSupportEngineer - Perm - Remote (UK based) Up to £60,000 🚀 My client is urgently hiring a TechnicalSupport Engineer. Are you passionate about tech, love solving complex problems, and have experience working across hardware and software? This remote role based in the UK could be for you. You'll work directly … with top-tier clients (Google, Meta, BMW, Nintendo & more), support sales through demos, and collaborate with product & engineering teams to deliver solutions that matter. 💡 Ideal if you have: - 4+ years in software-hardware prototyping (Raspberry Pi, Arduino, etc.) - Strong backend & networking knowledge (Docker, Linux, SQL) - Solid experience with JS/TS, Python, C++ - Great communication and a customer-first More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Propel
We're Hiring! TechnicalSupportEngineer - Perm - Remote (UK based) Up to £60,000 🚀 My client is urgently hiring a TechnicalSupport Engineer. Are you passionate about tech, love solving complex problems, and have experience working across hardware and software? This remote role based in the UK could be for you. You'll work directly … with top-tier clients (Google, Meta, BMW, Nintendo & more), support sales through demos, and collaborate with product & engineering teams to deliver solutions that matter. 💡 Ideal if you have: - 4+ years in software-hardware prototyping (Raspberry Pi, Arduino, etc.) - Strong backend & networking knowledge (Docker, Linux, SQL) - Solid experience with JS/TS, Python, C++ - Great communication and a customer-first More ❯
TechnicalSupportEngineer Why work for Johnson Controls? We have created the perfect platform for you to progress your career with Johnson Controls for our Vindex brand, with a range of opportunities available. As well as an excellent career progression, you will get:- Competitive basic salary with excellent additional earnings potential Optional overtime Travel Time Sales referral More ❯
Job Role: Executive/Sr. Executive Location: London, UK Duration: 6+ Months Contract(rolling contract) Work Mode: Onsite Role Purpose The purpose of the role is to provide effective technicalsupport to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Responsibilities Support process by managing transactions as per required … and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of More ❯
