2 of 2 Permanent Technical Support Team Leader Jobs in London

Planning Service Development and Technical Support Team Leader Post number: PLN067 £40,476 to £45,718 per annum plus benefits If you are a customer focused, strategic, commercially minded individual with excellent leadership and management skills, then we would like to hear from you! In this role you will lead, plan and be … responsible for service development including technical support service and customer services interfaces. Educated to degree level, you will develop … service standards, policies and strategy and oversee projects to drive continuous improvement. Job profile and Person Specification - Service Development and Technical Support Team Leader(PDF,109.07KB) Benefits In return, the council offers a range of benefits including: flexible working generous annual leave allowance starting at 24 days per year childcare scheme (in approved More ❯

Role Introduction We are looking for a customer obsessed Technical Services Engineer ready to take the next step to drive this culture in our teams and to ensure our customers receive excellent service through the management of on-site Technical Services Engineers at client site based operations across one or more customer contracts. The successful candidate … will maintain a focus on Continual Service Improvement by ensuring development of people within their team in both skillset and attributes that encompass the Advanced core values along with identifying opportunities for service improvement and efficiencies. What You Will Do Have a clear understanding of the contracts that you are supporting and understanding of the business areas responsible … teams to ensure service excellence is delivered. Remain customer obsessed throughout all your work to ensure the highest levels of customer satisfaction. A proactive approach to self and team development What You Will Have Excellent people management skills with the ability to drive and maintain a positive culture. Ability to analyse data and design proactive and driven solutions More ❯