1 to 25 of 27 Permanent UX Research Jobs in London

return we are committed to supporting you in discovering the most fulfilling career journey possible-and unlocking your potential to advance the world. The User Experience Center of Expertise (UX CoE), within Global Services (GS), provides corporate support to internal business areas such as Finance, Legal, HR, Marketing and IT. This diverse team of experts, operators and specialists represent … the backbone of BCG. What You'll Do As a senior member of BCG's Global IT UX Center of Excellence (CoE) , you will lead and elevate user research across the firm's digital product ecosystem. Your mission is to define and execute a forward-looking UX research strategy that shapes the design of … enhance user experience and business outcomes. Capture user sentiment and own and publish results and actions back to BCG What You'll Bring 10+ years of experience in user research within consulting, agency, or technology-led organizations, including at least 5 years in research leadership roles. Proven success in scaling UX research, supporting More ❯

as easyJet, AJBell, Hastings Direct, Heathrow, Primark, Premier Inn, AllClear, M&S, and YOOX Net-A-Porter Group. Helping them innovate and continuously improve through research, analysis, UX Design and Experimentation, and helping them mature and scale their own capabilities. What is the job? We’ve already built a strong reputation for high-quality UX Research and Analysis to uncover the biggest opportunities for our clients' businesses, with a strong UX team of consultants delivering this work. The team also works collaboratively to solve the problems they uncover through evidence-led UX Design and Experimentation. However, Andy, our current Lead, who heads up the team, who has done an exceptional job these … past 5 years, is emigrating to the other side of the world! So, we’re looking for a replacement Lead UX Consultant to lead the UX team, with 8+ years of practical experience in fast-paced digital environments, preferably with consultancy/agency experience. It’s important that this person is highly skilled in all UX Research More ❯

as easyJet, AJBell, Hastings Direct, Heathrow, Primark, Premier Inn, AllClear, M&S, and YOOX Net-A-Porter Group. Helping them innovate and continuously improve through research, analysis, UX Design and Experimentation, and helping them mature and scale their own capabilities. What is the job? We’ve already built a strong reputation for high-quality UX Research and Analysis to uncover the biggest opportunities for our clients' businesses, with a strong UX team of consultants delivering this work. The team also works collaboratively to solve the problems they uncover through evidence-led UX Design and Experimentation. However, Andy, our current Lead, who heads up the team, who has done an exceptional job these … past 5 years, is emigrating to the other side of the world! So, we’re looking for a replacement Lead UX Consultant to lead the UX team, with 8+ years of practical experience in fast-paced digital environments, preferably with consultancy/agency experience. It’s important that this person is highly skilled in all UX Research More ❯

uncover the story behind the numbers: what our customers need, what drives their behaviour, and how we can better serve them. You’ll blend data analysis with customer research to generate deep, actionable insights that shape product strategy. Working closely with Product, Design, and Customer Success, you’ll ensure every feature we build reflects real user needs and … insights about customer behaviour and satisfaction drivers. What You’ll Bring 2–4 years of experience in product analytics, insights , or customer research (BI, product ops, or UX research backgrounds welcome) Hands-on experience with Heap Analytics (or similar tools like Amplitude, Mixpanel, or Google Analytics) Strong data literacy — you can interpret metrics and communicate … approach — comfortable engaging with Product, Design, and CS to represent the customer’s voice Nice to Have Experience linking product analytics with customer success or lifecycle metrics Familiarity with UX research, NPS analysis, or customer feedback tools Understanding of experimentation design or A/B testing principles Experience working in agile product development environments Why You’ll More ❯

uncover the story behind the numbers: what our customers need, what drives their behaviour, and how we can better serve them. You’ll blend data analysis with customer research to generate deep, actionable insights that shape product strategy. Working closely with Product, Design, and Customer Success, you’ll ensure every feature we build reflects real user needs and … insights about customer behaviour and satisfaction drivers. What You’ll Bring 2–4 years of experience in product analytics, insights , or customer research (BI, product ops, or UX research backgrounds welcome) Hands-on experience with Heap Analytics (or similar tools like Amplitude, Mixpanel, or Google Analytics) Strong data literacy — you can interpret metrics and communicate … approach — comfortable engaging with Product, Design, and CS to represent the customer’s voice Nice to Have Experience linking product analytics with customer success or lifecycle metrics Familiarity with UX research, NPS analysis, or customer feedback tools Understanding of experimentation design or A/B testing principles Experience working in agile product development environments Why You’ll More ❯

Senior UX Designer – Take ownership of the product 🚀 💰Up to £85,000 🏡Hybrid working – 2 days a week onsite in London We’re currently partnered with a scaling B2B SaaS company who are redefining the property industry by empowering businesses with their impactful technology as they are renowned for their data insights that enable their customers to make smarter … this position will play a key part in their next phase of growth. You’ll be working closely with a cross-functional team and will take ownership of the UX requirements from research through to design. They looking for a UX Designer with experience in designing intuitive and interactive user interfaces for web-based applications. You … to maintain consistency and scalability Lead and facilitate usability testing to gather feedback, validate designs and iterate solutions to improve user experience What are they looking for: Experience in UX Design and user research in B2B SaaS products Good understanding of user-centered design principles, interaction design and information architecture Proficiency in Figma to leverage design systems More ❯

Senior UX Designer – Take ownership of the product 🚀 💰Up to £85,000 🏡Hybrid working – 2 days a week onsite in London We’re currently partnered with a scaling B2B SaaS company who are redefining the property industry by empowering businesses with their impactful technology as they are renowned for their data insights that enable their customers to make smarter … this position will play a key part in their next phase of growth. You’ll be working closely with a cross-functional team and will take ownership of the UX requirements from research through to design. They looking for a UX Designer with experience in designing intuitive and interactive user interfaces for web-based applications. You … to maintain consistency and scalability Lead and facilitate usability testing to gather feedback, validate designs and iterate solutions to improve user experience What are they looking for: Experience in UX Design and user research in B2B SaaS products Good understanding of user-centered design principles, interaction design and information architecture Proficiency in Figma to leverage design systems More ❯

Senior UX Designer – Conversion & eCommerce – £550p/d (Outside of IR35) A leading travel client is seeking an experienced Senior UX Designer to drive conversion-focused eCommerce design across web and native app platforms. The role’s primary mission is to optimize booking flows, checkout, and cross/up-sell opportunities while improving overall search engagement. Key Responsibilities … Lead UX design across booking flows, checkout, and payment processes, minimizing drop-offs and optimizing conversions. Explore new search experiences and ways to drive … user engagement. Improve cross-selling and up-selling opportunities within the eCommerce ecosystem. Collaborate with product, engineering, and data teams to deliver user-centered, data-driven solutions. Conduct user research, prototyping, and A/B testing to validate and refine designs. Requirements Proven experience in eCommerce or transactional UX, preferably in travel or retail. Strong portfolio showing More ❯

Senior UX Designer – Conversion & eCommerce – £550p/d (Outside of IR35) A leading travel client is seeking an experienced Senior UX Designer to drive conversion-focused eCommerce design across web and native app platforms. The role’s primary mission is to optimize booking flows, checkout, and cross/up-sell opportunities while improving overall search engagement. Key Responsibilities … Lead UX design across booking flows, checkout, and payment processes, minimizing drop-offs and optimizing conversions. Explore new search experiences and ways to drive … user engagement. Improve cross-selling and up-selling opportunities within the eCommerce ecosystem. Collaborate with product, engineering, and data teams to deliver user-centered, data-driven solutions. Conduct user research, prototyping, and A/B testing to validate and refine designs. Requirements Proven experience in eCommerce or transactional UX, preferably in travel or retail. Strong portfolio showing More ❯

work with stakeholders across functions and levels and have impact at all stages of design and product development. You will explore user behaviours and motivations by conducting primary research such as field studies, interviews, diary studies, participatory workshops, usability testing, and working closely with teams analysing behavioural data. Job Responsibilities Include Lead and conduct user research … advocate for the customers and foster a shared understanding of a customer first approach in the organisation. Required Qualifications, Capabilities And Skills Strong hands-on experience as a Senior UX Researcher in a product or service environment. Experienced in a wide range of exploratory and evaluative research methods in product and/or service development Experience scaling … research processes and defining best practice Passion for championing the customer In-depth understanding of UX and UI design Critical-thinking and problem-solving skills Solid communication and interpersonal skills Ability to communicate research insights to different stakeholders Thrive in a fast-paced, collaborative, team-oriented, cross-functional environment Develop and sustain effective and cooperative More ❯

Job Title: Mid-Weight UX/UI Designer Job Type: Permanent (1 year FTC) Location: London/Hybrid Salary: upto £60k Skills: Figma, UI, UX, Design Systems, Storybook, Luxury branding Roc Search are looking for a UX UI Designer with around 5+ years of experience to join a key client in London. The focus will be to … They are ideally looking for someone who has experience working on luxury websites or branding, or who has an understanding and appreciation for the luxury design market. Job accountabilities: - UX Research and Testing - Component & System Design - Design to Engineering Collaboration - Stakeholder Management - Continuous Improvement They are looking for: - 5+ years of experience of UX Design - Proven More ❯

Job Title: Mid-Weight UX/UI Designer Job Type: Permanent (1 year FTC) Location: London/Hybrid Salary: upto £60k Skills: Figma, UI, UX, Design Systems, Storybook, Luxury branding Roc Search are looking for a UX UI Designer with around 5+ years of experience to join a key client in London. The focus will be to … They are ideally looking for someone who has experience working on luxury websites or branding, or who has an understanding and appreciation for the luxury design market. Job accountabilities: - UX Research and Testing - Component & System Design - Design to Engineering Collaboration - Stakeholder Management - Continuous Improvement They are looking for: - 5+ years of experience of UX Design - Proven More ❯

environment, with a knack for storytelling Strong understanding and experience of working in an agile (scrum) environment in a cross-functional team including but not limited to user researchers, UX/UI designers, business analysts, product owners, delivery managers and developers Ability to manage competing priorities in a tight timeframe with a proactive mindset Strong stakeholder management skills, with More ❯

environment, with a knack for storytelling Strong understanding and experience of working in an agile (scrum) environment in a cross-functional team including but not limited to user researchers, UX/UI designers, business analysts, product owners, delivery managers and developers Ability to manage competing priorities in a tight timeframe with a proactive mindset Strong stakeholder management skills, with More ❯

perfect for someone who thrives on autonomy but also enjoys influencing and mentoring within a growing design function. What You’ll Be Doing Leading the full design process: research, discovery, ideation, prototyping and UI delivery. Collaborating with product and engineering leads to define priorities and shape the roadmap. Translating complex B2B workflows into intuitive, elegant user experiences. Facilitating … re Looking For Proven track record as a Lead Product Designer (or senior equivalent) within B2B SaaS or platform environments. End-to-end design capability across research, UX strategy, interaction and visual design. Comfortable working independently in a fast-paced scale-up environment. Strong collaborator with product managers and engineers, able to deliver high-impact features. Skilled More ❯

perfect for someone who thrives on autonomy but also enjoys influencing and mentoring within a growing design function. What You’ll Be Doing Leading the full design process: research, discovery, ideation, prototyping and UI delivery. Collaborating with product and engineering leads to define priorities and shape the roadmap. Translating complex B2B workflows into intuitive, elegant user experiences. Facilitating … re Looking For Proven track record as a Lead Product Designer (or senior equivalent) within B2B SaaS or platform environments. End-to-end design capability across research, UX strategy, interaction and visual design. Comfortable working independently in a fast-paced scale-up environment. Strong collaborator with product managers and engineers, able to deliver high-impact features. Skilled More ❯

best practices. Evaluate and integrate new technologies to enhance gameplay and performance. Gameplay Development: Design, prototype, and implement core gameplay systems, mechanics, and interactions. Collaborate with game designers and UX researchers to align mechanics with therapeutic design principles. Build, maintain and document well-engineered Unity/Unreal Engine code Optimise code for mobile performance, stability, and efficiency. Cross-functional More ❯

best practices. Evaluate and integrate new technologies to enhance gameplay and performance. Gameplay Development: Design, prototype, and implement core gameplay systems, mechanics, and interactions. Collaborate with game designers and UX researchers to align mechanics with therapeutic design principles. Build, maintain and document well-engineered Unity/Unreal Engine code Optimise code for mobile performance, stability, and efficiency. Cross-functional More ❯

UX Designer 6-Month Initial Contract (Likely Extensions) London – Hybrid - 3 Days Onsite £450–£550 per day (via Umbrella) A leading Financial Services organisation is seeking a UX Designer to join their team on an interim basis, supporting the design and development of innovative new products for their clients. In this role, you’ll collaborate closely with Change … that shape new propositions and initiatives. We’re looking for a designer who is: Highly proficient in Figma, with strong hands-on design capabilities. Experienced in end-to-end UX design, from research and ideation to prototyping and delivery. Confident in communicating design concepts to both technical and non-technical stakeholders. If you’re a creative problem More ❯

going through a major digital and product transformation. UR has become a core part of how they build products and shape strategy, and they now need a senior research leader to continue levelling up the practice. This is a key hire, leading research across multiple product areas rather than sitting in one squad. You’ll work … closely with Product and Design leadership, influence strategic decisions, and make sure research is being used at the right moments, in the right way. What you’ll be doing Owning and shaping the user research roadmap Working across 10–12 product teams, prioritising and allocating research effort Identifying research opportunities beyond existing … briefs and guiding stakeholders on where research adds most value Running strategic and evaluative research across varied journeys and product areas Delegating and coaching designers who run lighter-weight research where appropriate Turning insight into direction, communicating clearly and influencing at senior level Example work includes improving high-volume acquisition and purchase journeys, and More ❯

going through a major digital and product transformation. UR has become a core part of how they build products and shape strategy, and they now need a senior research leader to continue levelling up the practice. This is a key hire, leading research across multiple product areas rather than sitting in one squad. You’ll work … closely with Product and Design leadership, influence strategic decisions, and make sure research is being used at the right moments, in the right way. What you’ll be doing Owning and shaping the user research roadmap Working across 10–12 product teams, prioritising and allocating research effort Identifying research opportunities beyond existing … briefs and guiding stakeholders on where research adds most value Running strategic and evaluative research across varied journeys and product areas Delegating and coaching designers who run lighter-weight research where appropriate Turning insight into direction, communicating clearly and influencing at senior level Example work includes improving high-volume acquisition and purchase journeys, and More ❯

is redefining its industry through data-driven innovation, modern design practices, and world-class customer experience. As part of this transformation, Good Maven are supporting to hire a Research Director to build and lead a new, high-impact Product and Market Research function. This is a unique opportunity to join a tech-forward environment and build … a best-in-class research capability from the ground up. You’ll transform a nascent function into a strategic partner across Product, Design, Marketing, and Data, influencing product direction, marketing strategy, and customer experience. We’re looking for a hands-on, resilient research leader who can move between strategy, execution, and team-building, and who thrives … data synthesis, and presenting clear, compelling insights to senior leadership. What will help you succeed 10+ years of experience in Research (with exposure to both Product/UX and Market/Marketing Research). 5+ years in leadership roles, including management of multi-level teams. Experience in regulated, customer-facing industries such as e-commerce More ❯

is redefining its industry through data-driven innovation, modern design practices, and world-class customer experience. As part of this transformation, Good Maven are supporting to hire a Research Director to build and lead a new, high-impact Product and Market Research function. This is a unique opportunity to join a tech-forward environment and build … a best-in-class research capability from the ground up. You’ll transform a nascent function into a strategic partner across Product, Design, Marketing, and Data, influencing product direction, marketing strategy, and customer experience. We’re looking for a hands-on, resilient research leader who can move between strategy, execution, and team-building, and who thrives … data synthesis, and presenting clear, compelling insights to senior leadership. What will help you succeed 10+ years of experience in Research (with exposure to both Product/UX and Market/Marketing Research). 5+ years in leadership roles, including management of multi-level teams. Experience in regulated, customer-facing industries such as e-commerce More ❯

that goes beyond standard competitor patterns Experience in fast-paced environments such as FinTech, FS, or startups Strong collaboration skills with cross-functional teams Nice-to-haves: Exposure to UX or product research Experience designing for complex, regulated workflows Motion or animation design skills HOW TO APPLY: If you’re ready to take ownership, shape customer journeys More ❯

that goes beyond standard competitor patterns Experience in fast-paced environments such as FinTech, FS, or startups Strong collaboration skills with cross-functional teams Nice-to-haves: Exposure to UX or product research Experience designing for complex, regulated workflows Motion or animation design skills HOW TO APPLY: If you’re ready to take ownership, shape customer journeys More ❯