1 to 25 of 32 Permanent UX Research Jobs in London

to inform design and development. A strong leader with experience managing and mentoring research teams. Able to synthesize complex data into meaningful recommendations that guide product and UX/UI teams. Confident in articulating research findings to diverse stakeholders, influencing product direction with evidence-based insights. WHAT … WILL YOU DO? Research & Insights Generation Develop and communicate a clear vision and roadmap for research activities aligned with business and product goals. Conduct user research through interviews, focus groups, workshops, surveys, usability tests, and field studies to uncover pain points and opportunities. Analyze behavioral and analytics data (e.g., heatmaps, session recordings, funnel analysis … collaboration, innovation, and continuous improvement within the team. Provide mentorship and guidance to researchers, supporting their growth and development. Collaboration with Product & Design Teams Work closely with product managers, UX/UI designers, and data analysts to integrate research insights into product development. Collaborate with designers to translate research findings into design solutions, including wireframes More ❯

re looking for someone who has not only excelled in a scaling startup environment but has been an integral part of that journey. At KEY ESG, you’ll blend UX research, competitive analysis, and strategic design thinking to build a robust, scalable design framework that propels our next phase of success. What You’ll Do: Lead Strategic … UX Research & Testing: Conduct qualitative and quantitative research to identify user needs, pain points, and opportunities for innovation. Design and execute usability tests, interviews, and surveys to generate actionable insights that inform design decisions. Perform Competitive & Market Analysis: Monitor industry trends and competitor strategies to position KEY ESG as a leader in ESG reporting. Utilize … innovative design concepts. Iterate quickly in response to feedback, balancing creative vision with technical feasibility. Who We’re Looking For: Experience & Expertise: Proven track record as a Product or UX Designer (4+ years of experience) within a startup that successfully scaled—demonstrable experience being part of the scaling process is essential. Strong expertise in UX research More ❯

re looking for someone who has not only excelled in a scaling startup environment but has been an integral part of that journey. At KEY ESG, you’ll blend UX research, competitive analysis, and strategic design thinking to build a robust, scalable design framework that propels our next phase of success. What You’ll Do: Lead Strategic … UX Research & Testing: Conduct qualitative and quantitative research to identify user needs, pain points, and opportunities for innovation. Design and execute usability tests, interviews, and surveys to generate actionable insights that inform design decisions. Perform Competitive & Market Analysis: Monitor industry trends and competitor strategies to position KEY ESG as a leader in ESG reporting. Utilize … innovative design concepts. Iterate quickly in response to feedback, balancing creative vision with technical feasibility. Who We’re Looking For: Experience & Expertise: Proven track record as a Product or UX Designer (4+ years of experience) within a startup that successfully scaled—demonstrable experience being part of the scaling process is essential. Strong expertise in UX research More ❯

Principal Quantitative UX Researcher, Prime Video Experience Design (PVXD) Job ID: Amazon UK Services Ltd. Are you interested in shaping the future of entertainment? Are you passionate about research that enables new consumer experiences, business capabilities and drives efficiency? Prime Video is changing the way people watch movies and TV and we want you to join us … thrive in triangulating insights with other quantitative data sources, such as experiment metrics, user logs, etc. and qualitative data inputs to tell compelling stories. As a part of the UX Researcher Team, you will be a key strategic partner to product and design teams, driving user-centered design and decision-making across the organization. You will deliver impactful research … or services, shaping our product strategy through data-driven insights. Key job responsibilities For this role we are looking for someone who can: Independently design and lead quant-focused UX research projects (survey design, implementation, statistical analysis, quant usability, etc.) Triangulate and synthesize survey insights with engagement metrics, live experiment metrics, user logs, and qualitative insights and More ❯

new SKU's & premier services and creating net new installs globally. Experience: Self starter with 10+ years of experience managing global, complex enterprise accounts-preferably in SaaS, market research, insights, or user experience industries. Proven ability to collaborate across regional teams and drive coordinated account strategies. Demonstrated success in growing strategic accounts and landing net-new enterprise logos. … from prospect to close. Experience managing and closing complex sales cycles and demonstrated ownership of all aspects of account management. Direct experience selling community, social, CRM or Market Research platforms is desirable. BA or Masters Degree We are ideally looking for someone based in London or the surrounds, but open to elsewhere in the UK. The typical OTErange … last name here. LinkedIn Profile URL: Desired salary Do you have recent (in the last 5 years) experience and success selling technology to enable market research or UX research, to research or UX teams in enterprise organizations? If yes, please specify Do you have experience and success selling to global accounts, in More ❯

our patient-facing digital consultations and doctor-facing decision making tool. Role Purpose We are looking for an experienced, outcome-focused UX Designer/Researcher to lead user research and experience design across our digital healthcare products. This is a hands-on, end-to-end role focused on understanding and improving how patients, clinicians and other users … engage with our services — from early-stage discovery to live product optimisation. This is a fantastic opportunity to manage user research in an established Product led business. You will collaborate closely with Product Managers, Clinical Teams, Data Analysts and Engineers to explore user needs, test hypotheses, and design research-led experiences that deliver measurable value. You … pixels. Key Responsibilities Research strategy and Execution Develop the roadmap for research activities aligned with business objectives and product goals. Lead qualitative and quantitative user research across discovery and live product areas. Select and apply the most appropriate research methods for the task at hand (e.g., interviews, usability testing, field studies, diary More ❯

GAIN Experience - User Research Consultant - multiple vacancies The Role: UX Consultant (Research) Location: Our UX teams are based in London or Bristol, but we're open to applicants across the UK Hybrid Working: Yes We are seeking a User Experience Consultant who is comfortable working across the full user-centred research and … design process, possessing the ideal balance of creative, communication, and analytical research skills. Using their skills, knowledge, and understanding of UX best practices and methodologies, the successful candidate will work closely as part of internal and client teams to support and/or manage the development and delivery of high-quality, engaging digital products and services in … is a mid-level role in our current structure, ideal for someone still building their depth of experience, rather than an established senior practitioner. Experienced in a variety of UX methods, including but not limited to: survey, depth interviews, usability testing, card sorting, tree testing, competitor reviews, personas, journey mapping, experience mapping, expert evaluations and low fidelity wireframing. Experienced More ❯

Lead the development and execution of product roadmaps - balancing customer needs, commercial goals, and business priorities. Drive innovation and continuous improvement by monitoring digital trends and competitor activity. Champion UX and UI best practice - embedding a consistent design language and ensuring accessibility standards are met. Build, lead and mentor a high-performing team across product management, UX, and … you ensure your team delivers measurable business impact without destabilising ongoing business operations. A broad understanding of disciplines within digital and experience including most of: Digital analytics; Product Management; UX research; UX and UI Design; Optimisation; Digital Marketing; Agile scrum methodology, practices and tools. We might not be right for you if: You only want to More ❯

Mid-Level CRO UX Lead (Agency) London About the Role We are seeking a commercially minded Mid-Level CRO UX Lead to play a pivotal role in our agency. This is an exciting opportunity for someone who is passionate about understanding user behaviour, optimising digital experiences, and driving tangible business results. You will work directly with a variety … of clients, leading CRO and UX initiatives from strategy to implementation. A key aspect of this role will be contributing to the development and growth of our CRO and UX department, refining our offering, and establishing best practices. You will also be instrumental in shaping our approach to Search Experience , ensuring that our strategies not only attract users … role requires a blend of strategic thinking, hands-on execution, strong client communication skills, and a keen business acumen. Key Responsibilities Client Leadership: Act as the primary CRO/UX point of contact for assigned clients, building strong relationships and understanding their business objectives. Lead client workshops, presentations, and regular reporting sessions, effectively communicating insights, recommendations, and results. Translate More ❯

Mid-Level CRO UX Lead (Agency) London About the Role We are seeking a commercially minded Mid-Level CRO UX Lead to play a pivotal role in our agency. This is an exciting opportunity for someone who is passionate about understanding user behaviour, optimising digital experiences, and driving tangible business results. You will work directly with a variety … of clients, leading CRO and UX initiatives from strategy to implementation. A key aspect of this role will be contributing to the development and growth of our CRO and UX department, refining our offering, and establishing best practices. You will also be instrumental in shaping our approach to Search Experience , ensuring that our strategies not only attract users … role requires a blend of strategic thinking, hands-on execution, strong client communication skills, and a keen business acumen. Key Responsibilities Client Leadership: Act as the primary CRO/UX point of contact for assigned clients, building strong relationships and understanding their business objectives. Lead client workshops, presentations, and regular reporting sessions, effectively communicating insights, recommendations, and results. Translate More ❯

Job Title: UX Researcher Location: London Mode of working: Hybrid (3 Days in the Office) Duration: 8+ Months contract. About the Role: We are looking for an experienced UX Researcher to join our team and help shape merchant and consumer experiences across our digital platforms. This role will play a key part in delivering research-driven … or large retail organizations , with a strong background in user testing, AI integration , and independent execution of research portfolios. Key Responsibilities: Lead and execute end-to-end UX research initiatives across product life cycles - from discovery to validation. Translate research findings into actionable insights that inform design, product, and business strategies. Conduct brand … interpret our brand across various touchpoints. Build and manage a portfolio of research projects and execute independently with minimal supervision. Qualifications: 5+ years of experience as a UX Researcher or in a similar user-centered research role. Experience working in B2B platforms , especially with merchant experiences or enterprise users. Solid understanding of brand research More ❯

Job Title: UX Researcher Location: London Mode of working: Hybrid (3 Days in the Office) Duration: 8+ Months contract. About the Role: We are looking for an experienced UX Researcher to join our team and help shape merchant and consumer experiences across our digital platforms. This role will play a key part in delivering research-driven … or large retail organizations , with a strong background in user testing, AI integration , and independent execution of research portfolios. Key Responsibilities: Lead and execute end-to-end UX research initiatives across product life cycles - from discovery to validation. Translate research findings into actionable insights that inform design, product, and business strategies. Conduct brand … interpret our brand across various touchpoints. Build and manage a portfolio of research projects and execute independently with minimal supervision. Qualifications: 5+ years of experience as a UX Researcher or in a similar user-centered research role. Experience working in B2B platforms , especially with merchant experiences or enterprise users. Solid understanding of brand research More ❯

workshop, or crafting internal product content—your mission is to help the Product team build things that matter. Duties and Responsibilities Product Research and Discovery Conduct user research to uncover needs, pain points, and behaviours—via interviews, workshops, shadowing, surveys, and feedback forums. Carry out competitor and market research to understand trends, benchmarks, and … opportunities for differentiation. Translate insights into clear user problems, jobs-to-be-done, or feature opportunities to guide product direction. Help shape and maintain user research repositories and insight libraries to support continuous discovery. Prototyping and Experimentation Support the development of prototypes—from sketches and mockups to clickable journeys and lightweight MVPs. Pair with product managers and engineers … optimisation. Skills/Experience Professional Experience 3+ years of experience in a product, UX, research, or innovation-related role. Demonstrated ability to lead or support user research and translate insights into action. Hands-on experience working on digital product development, ideally in agile or cross-functional teams. Exposure to low-code or rapid prototyping tools More ❯

workshop, or crafting internal product content—your mission is to help the Product team build things that matter. Duties and Responsibilities Product Research and Discovery Conduct user research to uncover needs, pain points, and behaviours—via interviews, workshops, shadowing, surveys, and feedback forums. Carry out competitor and market research to understand trends, benchmarks, and … opportunities for differentiation. Translate insights into clear user problems, jobs-to-be-done, or feature opportunities to guide product direction. Help shape and maintain user research repositories and insight libraries to support continuous discovery. Prototyping and Experimentation Support the development of prototypes—from sketches and mockups to clickable journeys and lightweight MVPs. Pair with product managers and engineers … optimisation. Skills/Experience Professional Experience 3+ years of experience in a product, UX, research, or innovation-related role. Demonstrated ability to lead or support user research and translate insights into action. Hands-on experience working on digital product development, ideally in agile or cross-functional teams. Exposure to low-code or rapid prototyping tools More ❯

Product Designer (UX/UI) A leading global fintech organisation focused on delivering secure, instant, and innovative payment solutions that connect customers to their end users, anytime, anywhere. With a purpose rooted in digital transformation, the company offers agile and tailored alternatives to traditional banking through reloadable and non-reloadable programs. They pride themselves on collaboration, innovation, and diversity. … generation, enterprise-wide payments platform. The team's strength lies in its cross-functionality, bringing together varied skills and perspectives to deliver outstanding payment experiences. As a Product Designer (UX/UI) , your goal is to make digital products intuitive, efficient, and enjoyable for users. You will conduct research, craft personas, design user journeys, and create interactive … behaviours; develop personas and journey maps Create mock-ups, wireframes, storyboards, and prototypes to test and refine ideas before development Collaborate with product managers and engineers to bring intuitive UX/UI design solutions to life Build clear and logical information architectures that support strong navigation and usability Champion accessibility and inclusivity in all user interfaces Use discovery sessions More ❯

Product Designer (UX/UI) A leading global fintech organisation focused on delivering secure, instant, and innovative payment solutions that connect customers to their end users, anytime, anywhere. With a purpose rooted in digital transformation, the company offers agile and tailored alternatives to traditional banking through reloadable and non-reloadable programs. They pride themselves on collaboration, innovation, and diversity. … generation, enterprise-wide payments platform. The team's strength lies in its cross-functionality, bringing together varied skills and perspectives to deliver outstanding payment experiences. As a Product Designer (UX/UI) , your goal is to make digital products intuitive, efficient, and enjoyable for users. You will conduct research, craft personas, design user journeys, and create interactive … behaviours; develop personas and journey maps Create mock-ups, wireframes, storyboards, and prototypes to test and refine ideas before development Collaborate with product managers and engineers to bring intuitive UX/UI design solutions to life Build clear and logical information architectures that support strong navigation and usability Champion accessibility and inclusivity in all user interfaces Use discovery sessions More ❯

UX Designer ?" Central London Our Client is seeking to recruit a seasoned UX Designer professional with at least 3 to 5 years experience in UX design. They are looking for a product or UX Designer to join the London team. Purpose Provide Expert leadership and contribute to Practice growth. Represent the practice in client meetings and … provide evaluation criteria to discover users’ needs. Synthesize qualitative and quantitative data to derive personas, use cases, concepts, user journeys and information architecture ?" all leading to service, product or UX strategy. Understand and incorporate complex technical and business requirements into compelling experience driven solutions. Create prototypes based on high-level business, functional, and technical requirements. Collaborate with Engineering teams … techniques and emerging technologies within the industry and employ these to develop ideas and inspire creative concepts. Act as a design advocate internally and externally. Experience Mid to Senior UX or product designer with over 3 years of experience working for respected clients on complex problems. Working knowledge of lean UX processes. Experience in interface design for desktop More ❯

UX Designer ?" Holborn - Part-Time Our Client is seeking to recruit a part-time UX Designer for 20 hours per week. We are looking for a hands-on practitioner, with a can-do attitude and strong organizational skills. This is a consultancy role, advising a global player in Education on direction and execution of a number of products … to achieve the most regardless of the context. The key skills for this role are as follows: SKILLS Excellent communication skills, written and oral. Excellent presentation skills. Workshop facilitation. UX and ethnographic research. Ability to fluidly and confidently work in ambiguous situations. Provide leadership in challenging situations through clarity, tact and diplomacy. Ability to identify and communicate the commercial … impact of design decisions. Full command of the UX process is a must. An understanding of the Service Design purpose and process is a bonus. Visual thinking, proof of concept, rapid prototyping, storyboarding and technical skills. Attention to detail. Ability to quickly turn around wireframes in an iterative environment. Proficiency in Sketch, Axure, etc. An understanding of technology. EXPERIENCE More ❯

SENIOR UX RESEARCHER - GOVERNMENT ROLE 💰£60-75k DOE 📍HYBRID/LONDON (2/3 days) 👀 Must be eligible for SC Clearance 👩🏻 💻Designing Services that protect National Security We are working with a trusted global innovator with over 100,000 professionals in 50+ countries, helping them find a Senior UX Researcher with GDS experience to deliver transformation within … improve lives and systems. The role We’re looking for a Senior User Researcher who’s grounded in delivery, sharp on the detail, and confident in leading user research across public services. This is not a “pure research” role sitting on the sidelines. You’ll be embedded in agile teams, shaping services from discovery through to … That means asking the right questions, surfacing evidence, and keeping user needs front and centre - every sprint, every playback, every trade-off. You’ll also help steer how research works across our team - coaching juniors, building capability, and making sure insight feeds strategy, not just validation. What you'll be doing Leading end-to-end research More ❯

SENIOR UX RESEARCHER - GOVERNMENT ROLE 💰£60-75k DOE 📍HYBRID/LONDON (2/3 days) 👀 Must be eligible for SC Clearance 👩🏻 💻Designing Services that protect National Security We are working with a trusted global innovator with over 100,000 professionals in 50+ countries, helping them find a Senior UX Researcher with GDS experience to deliver transformation within … improve lives and systems. The role We’re looking for a Senior User Researcher who’s grounded in delivery, sharp on the detail, and confident in leading user research across public services. This is not a “pure research” role sitting on the sidelines. You’ll be embedded in agile teams, shaping services from discovery through to … That means asking the right questions, surfacing evidence, and keeping user needs front and centre - every sprint, every playback, every trade-off. You’ll also help steer how research works across our team - coaching juniors, building capability, and making sure insight feeds strategy, not just validation. What you'll be doing Leading end-to-end research More ❯

UX Design Consultant Our Client is looking to recruit a UX designer Consultant with 3 to 4 years UX Design experience. This is a consultancy role, advising a global player in Education on direction and execution of a number of products/projects, as part of the evolving digital strategy. It is essential that you are self … managed and organized, and able to effectively prioritize and advise multiple stakeholders. SKILLS -? Excellent communication skills, written and oral. Excellent presentation skills. -? Workshop facilitation. -? UX and ethnographic research. -? Ability to fluidly and confidently work in ambiguous situations. -? Provide leadership in challenging situations through clarity, tact and diplomacy. -? Ability to identify and communicate the commercial impact of design decisions. -? Full … command of the UX process is a must. An understanding of the Service Design purpose and process is a bonus. -? Visual thinking, proof of concept, rapid prototyping, storyboarding and technical skills. -? Attention to detail. -? Ability to quickly turn around wireframes in an iterative environment. -? Proficiency in Sketch, Axure, etc. -? An understanding of technology. EXPERIENCE -? Senior designer with over More ❯

Come from a B2C/B2B2C environment, marketplaces, regulated industries or KYC environments would be beneficial. Have a strong portfolio of user-first, accessible work. Proven ability to lead UX research and ship polished, scalable design systems. Strong visual craft with a bias toward simplicity, usability, and elegant interface design. Experience in fast-paced, scaling environments (multi More ❯

Come from a B2C/B2B2C environment, marketplaces, regulated industries or KYC environments would be beneficial. Have a strong portfolio of user-first, accessible work. Proven ability to lead UX research and ship polished, scalable design systems. Strong visual craft with a bias toward simplicity, usability, and elegant interface design. Experience in fast-paced, scaling environments (multi More ❯

Analyse on-site behaviour, digital funnels, and conversion journeys to uncover opportunities for optimisation. Own digital performance reporting and dashboards for key ecommerce journeys. Collaborate closely with Product Managers, UX Designers, and Developers to recommend data-led improvements. Conduct deep-dives into customer journey friction points, drop-off rates, and feature adoption. Support experimentation and A/B testing … non-technical teams. Curious, proactive mindset with a passion for digital customer journeys. Desirable: Retail or ecommerce experience. Exposure to Google Tag Manager or Adobe Launch. Familiarity with CRO, UX research, or product experimentation. Experience working with Looker Studio or similar BI tools. Benefits Up to £50,000 base salary 4 days/week in-office at More ❯

Applause is raising the bar for digital quality and employee experience. Recognized as a Top Workplace, Applause provides award-winning software testing and UX research solutions to top brands. Our fully managed services leverage a global team and the world's largest independent testing community. We improve digital experiences for global innovators like Google, Microsoft, PayPal, Starbucks More ❯