21 of 21 Permanent Usability Testing Jobs in London

with stakeholders and users. Stakeholder collaboration: Work with stakeholders, users, business analysts, technical teams and product owners to shape and develop the user experience. Usability testing: Initiate, plan, conduct and analyse usability testing to evaluate digital systems and services. Accessibility and inclusion: Ensure research activities … users with varying levels of digital literacy (desirable). Experienced in creating intuitive, user-friendly digital experiences backed by solid user research and usability testing, with the ability to extract and present actionable insights. Proficient in prototyping and design tools including Figma, Adobe XD, Axure, and Balsamiq. Familiar ...

eager to learn, grow, and make a real impact in an AI-focused environment. Key Responsibilities Conduct user research including interviews, surveys, usability testing, and insight synthesis Translate user research findings into clear UX recommendations Design mobile-first user experiences and interfaces Create wireframes, user flows, and high … work within existing design systems Collaborate with cross-functional teams to ensure designs are feasible and user-centred Iterate designs based on feedback and usability findings Required Skills & Experience Proficiency in Figma Understanding of UX/UI principles and user-centred design Experience conducting user research and usability ...

within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels. Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys. Champion the customer voice in strategic conversations, ensuring needs … large-scale digital products and services, with demonstrable impact across web and native applications. Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques. Deep knowledge of research tooling ecosystems ...

fidelity designs using Figma Collaborating closely with product managers, engineers, and senior stakeholders to translate complex requirements into elegant solutions Conducting user research and usability testing to validate and refine design decisions Building responsive experiences that perform beautifully across all screen sizes Developing and maintaining component libraries … Mobile-first mindset with a strong grasp of responsive design principles Knowledge of accessibility standards (WCAG) and inclusive design Experience conducting user research and usability testing Confident communicator who enjoys cross-functional collaboration A strong portfolio demonstrating UI/UX thinking and front-end implementation 🌟 Nice to have ...

fidelity designs using Figma Collaborating closely with product managers, engineers, and senior stakeholders to translate complex requirements into elegant solutions Conducting user research and usability testing to validate and refine design decisions Building responsive experiences that perform beautifully across all screen sizes Developing and maintaining component libraries … Mobile-first mindset with a strong grasp of responsive design principles Knowledge of accessibility standards (WCAG) and inclusive design Experience conducting user research and usability testing Confident communicator who enjoys cross-functional collaboration A strong portfolio demonstrating UI/UX thinking and front-end implementation Nice to have ...

data-led design using user research and tools including Dynamic Yield, Contentsquare, Google Analytics, and in-house analytics. Champion mobile-first, accessible design, meeting usability and accessibility best practices. Plan and run usability testing and A/B experiments, iterating designs based on insight and performance. Collaborate … ecommerce and selling channels, ensuring brand consistency at scale. High proficiency in Figma and modern design tools. Strong grasp of accessibility, responsive design, and usability best practices. Experience working in agile, cross-functional teams with Product and Engineering. Confident communicator, able to clearly articulate design decisions and influence stakeholders. ...

improving products that make a tangible difference. Your focus will be firmly on UX over visual polish. You'll be mapping journeys, prototyping flows, testing ideas, and solving real usability problems. Why this role is worth your time: You’ll work on a meaningful product that helps clinicians … centred solutions for native mobile apps and web Creating wireframes, prototypes, and user journeys in Figma Planning and running your own user research and usability testing Working with and contributing to an existing design system Helping solve complex problems and clearly articulating design decision What we’re looking ...

maintaining the design system, leading our onboarding experimentation, conducting user engagement surveys, contributing to the maintenance of our UX personas, and conducting some usability testing and customer interviews. What will you bring? Experience using Figma. Design experience in both web and app. Microsoft office. Communicating and collaborating with ...

occasionally for client engagements or team activities (less than 20%) Additional Skills Planning and conducting user, customer, and stakeholder interviews; running validation sessions and usability testing Performing heuristic evaluations and expert reviews Analyzing and synthesizing user research findings Creating and communicating mental models, personas, flows, journeys, and other ...

worked with other disciplines to define hypotheses and test concepts, helping shape new products, services and experiences. You’ve managed remote and in-person usability testing throughout the agile development lifecycle. You’re able to lead and participate in the analysis and synthesis of research data and findings … development teams and stakeholders to co-design and deliver products and services to meet user needs You advocate for and ensure high standards of usability, accessibility and inclusivity for products and services. You’ve a detailed understanding and experience of working to the Government Service Standard. (desirable)Communications ...

Knowledge/experience You will need: Proven experience of a range of usability testing methodologies to reveal actionable customer insights and gather user needs for web-based services Proven experience of creating research strategies/approaches Proven experience of managing, executing and analysing usability test sessions ...

Analysts, and Service Design/Data Science teams to deliver actionable insights. Innovate & Experiment: Use a full range of qualitative and quantitative methods—guerrilla testing, workshops, persona creation, card sorting—to uncover user needs and test new ideas. Shape Strategy: Devise research strategies, analyze findings, and translate insights into … Government Experience: Strong background in government digital projects, ideally with hands-on GDS experience. Research Expertise: Extensive practical experience in qualitative and quantitative research, usability testing, and audience modelling. Collaboration: Proven ability to work closely with Service Design and Data Science teams, and to mentor others. Agile Mindset ...

polished UI that bring concepts to life Mapping user journeys, flows and information architecture to simplify complex experiences Iterating confidently based on research, testing, data and stakeholder feedback Working closely with developers to ensure designs land exactly as intended Championing user-centred design and best practice across the product … think, not just what things look like Confidence using tools like Figma (and collaborating via design systems) Solid grounding in UX principles, research and usability testing A clear communicator who can tell the story behind the design including to senior stakeholders Comfortable working in cross-functional, agile teams ...

beyond Design system creation, management & governance Iconography, typography, and animation Desk research & UX analysis, information architecture Lo-fi and hi-fi prototyping Moderated & unmoderated usability testing Client-facing skills, including presentation, workshop facilitation, and stakeholder management. This is a full-time, hybrid role, requiring 3 days per week ...

layers. No hand-offs. Real responsibility. 🛠️ What you’ll actually be doing ✏️ Owning product design work across multiple client projects 🔍 Running discovery, research, and usability testing 🧠 Turning insights into clear UX decisions, flows, and interaction models 🎨 Designing high-quality UI for complex, data-rich products 📐 Contributing ...

outcomes. What you’ll be doing Lead and deliver end-to-end user research across multiple initiatives, balancing priorities efficiently. Plan, conduct and analyse usability testing (moderated and unmoderated), alongside a range of qualitative and quantitative research methods. Partner closely with designers and cross-functional teams to ensure ...

everyone. What you'll be doing Depending on grade, you will: EO - Junior User Researcher Support and deliver user research using methods such as usability testing, interviews and surveys Assist with participant recruitment and research operations Communicate findings clearly and accessibly to delivery teams Support inclusive research involving ...

Customer Discovery & Research Engage directly with CISOs, CFOs, procurement teams and analysts to uncover high-value needs Conduct structured discovery interviews, workflow mapping and usability testing Partner with the Director of Client Engagement to turn customer feedback into actionable insights Develop product narratives and clearly communicate product value … OKRs, dashboards and success metrics Introduce structured processes for feedback handling, prioritisation and release planning Ensure alignment with enterprise expectations around reliability, auditability and usability Help build and codify the product culture as we scale Technical Environment (Awareness Required) You don’t need to code, but you must ...

beyond Design system creation, management & governance Iconography, typography, and animation Desk research & UX analysis, information architecture Lo-fi and hi-fi prototyping Moderated & unmoderated usability testing This is a full-time, hybrid role, requiring 3 days per week in the London office, with a high degree of flexibility ...

analysis, and targeted observations Carry out E2E solution Architecture and Lifecycle (including non-functional requirements and operations) management Execute E2E Solution Design principles - Prototyping, Usability testing and data visualization literacy You will bring a creative and innovative mindset to your work and clients while ensuring the highest quality ...

platform experience User experience and user interface design for key areas of the Connect platform – from user flows and interaction design to prototyping and usability testing. Translate complex provisioning, identity and workforce access requirements into simple, intuitive experiences. Produce user flows, wireframes, prototypes, and high-fidelity UI that communicate … platform. Work closely with customer success and consulting teams to understand real-world usage and pain points. User research and insights Conduct user interviews, usability tests, and feedback sessions with frontline workers, managers and system admins. Turn insights into actionable improvements and validate concepts through iterative testing. Advocate ...