1 to 25 of 37 Permanent Usability Testing Jobs in London

User Researcher GDS User Research/Mixed Methods/Usability Testing/AI-Enhanced Research/GDS Hybrid - 2 days in office p/w - choice of UK wide offices including London, Birmingham, Manchester, Leeds and Glasgow £47,000 - £75,000 DOE + Training Budget and Benefits … using AI tools to improve efficiency and scale Planning and running qualitative studies, from remote and in-person interviews to observations, diary studies and usability testing Bringing in quantitative methods such as surveys, working with the analytics team to give a holistic view Working closely with clients, product ...

User Researcher GDS User Research/Mixed Methods/Usability Testing/AI-Enhanced Research/GDS Hybrid - 2 days in office p/w - choice of UK wide offices including London, Birmingham, Manchester, Leeds and Glasgow £47,000 - £75,000 DOE + Training Budget and Benefits … using AI tools to improve efficiency and scale Planning and running qualitative studies, from remote and in-person interviews to observations, diary studies and usability testing Bringing in quantitative methods such as surveys, working with the analytics team to give a holistic view Working closely with clients, product ...

mobile product initiatives for a leading consumer technology organisation.This is a hands-on research role for someone who can independently investigate user needs, identify usability challenges and translate research findings into product improvements. You will collaborate with Product, Design, Data Science and Engineering teams to influence product direction … deliver user-centred mobile experiences. Key Responsibilities Plan and conduct end-to-end user research across mobile product initiatives. Lead user interviews, usability testing, concept testing, surveys and other appropriate research activities. Combine qualitative insights with quantitative and behavioural data. Translate research findings into actionable recommendations that ...

address complex challenges. • Develop and present design concepts through wireframes, prototypes, and visual presentations. • Evaluate and improve existing digital products with a focus on usability, inclusivity and accessibility. • Conduct user research and testing to inform design decisions (e.g., interviews, usability testing, journey mapping). • Lead … analyse usability testing, stakeholder interviews, and other user-centered design methods. • Identify opportunities to improve the user experience and deliver business value. • Collaborate with multidisciplinary teams, conduct knowledge sharing and mentoring of junior staff. • Present design solutions to clients, backed by research and best practices. • Advocate for user ...

teams and stakeholders with varying levels of research/UCD maturity Apply a range of qualitative and quantitative research methods—e.g. depth interviews, usability testing, contextual inquiry, surveys—to surface behavioural insights Establish and maintain lightweight feedback loops with target user groups, ensuring continued insight into live service … Owner and Interaction Designers to ensure proposed solutions are evidence-based and grounded in actual user behaviour Support design iteration and decision-making by testing early service concepts, prototypes, and touchpoints Communicate findings to varied audiences—through visual artefacts, research reports, presentations, and stakeholder playbacks Facilitate design and research ...

leverage AI capabilities within the AI-Driven Development Lifecycle (AIDLC) to accelerate research, design, validation, and delivery. Key Responsibilities Conduct user research, workshops, usability testing, and validation activities to understand user needs, workflows, and operational challenges. Design user journeys, information architecture, wireframes, prototypes, and high-fidelity experiences across … desktop, web, and mobile platforms. Translate complex operational and business requirements into intuitive, accessible, and consistent user experiences that balance usability, efficiency, technical feasibility, and regulatory requirements. Partner with Product Managers, Engineers, domain experts, and airline customers throughout the product lifecycle to ensure solutions meet user, business, and operational ...

Translate user insights, business needs, and technical constraints into thoughtful, usable experiences Plan and conduct light-to-moderate user research (e.g. user interviews, surveys, usability testing) to validate assumptions and improve designs Create wireframes, prototypes, user flows, and high-fidelity designs that are both functional and beautiful Collaborate … demonstrating user-centered design thinking and end-to-end project work Proficiency in Figma and Adobe XD Working knowledge of user research methods and usability testing practices Solid understanding of UX principles, interaction design, and accessibility standards Strong problem-solving skills and attention to detail Comfortable working independently ...

Personas Customer Journey Mapping Information Architecture Wireframing and Prototyping Responsive Web Design Design Systems Accessibility and Inclusive Design Mobile and Web Application Design Usability Testing UX Writing Fundamentals Figma and Modern Design Tools Practical Experience You will work on realistic design projects that may include: Website redesigns Mobile … application concepts User research exercises Wireframe creation Interactive prototypes Design system development Usability testing reports Portfolio projects This practical experience will help you develop a professional portfolio that demonstrates your capabilities to future employers. Ideal Candidate We are looking for individuals who: Have an interest in design ...

development of intuitive, accessible digital services. The role covers the full product lifecycle, from early-stage discovery and exploratory research through to usability testing and continuous improvement. Role & Responsibilities Plan and conduct user research across the digital product lifecycle, from discovery through to delivery. Lead exploratory research … understand user needs, behaviours and challenges. Design and deliver usability testing across digital products, prototypes and user journeys. Apply qualitative and quantitative research methodologies to gather meaningful insights. Collaborate with Product Managers, Service Designers, UX/UI Designers and Engineering teams. Research end-to-end user journeys, including ...

colleague problems, define opportunities, develop hypotheses, and document product requirements, user stories, acceptance criteria, and solution concepts. Conduct customer discovery, stakeholder engagement, user research, usability testing, and synthesis of qualitative and quantitative insights to inform product decisions. Support prioritization by evaluating customer value, business value, technical feasibility, risk … user stories, backlog prioritization, sprint planning, demos, retrospectives, prioritization discussions, risk awareness, or delivery metrics. Exposure to customer research, design thinking, user-centered design, usability testing, journey mapping, product experimentation, launch measurement, post-launch learning, or accessibility practices. Familiarity with technical product concepts, APIs, platform products, data flows ...

Translate user insights, business needs, and technical constraints into thoughtful, usable experiences Plan and conduct light-to-moderate user research (e.g. user interviews, surveys, usability testing) to validate assumptions and improve designs Create wireframes, prototypes, user flows, and high-fidelity designs that are both functional and beautiful Ideally … portfolio demonstrating user-centered design thinking and end-to-end project work Proficiency in Figma, Adobe XD Working knowledge of user research methods and usability testing practices Interviews are ongoing so please apply now to avoid missing ...

interaction design and UX principles to help shape intuitive, user-centred digital experiences. You'll work across the design lifecycle, using user research and usability testing to understand user needs and inform design decisions. You'll also create wireframes and prototypes, develop information architecture and map user journeys. … responsibilities Apply user experience and interaction design principles to digital experiences. Use user research to understand and respond to user needs. Conduct usability testing to evaluate designs. Produce wireframes and prototypes to develop and communicate design concepts. Develop and refine information architecture. Create user journey maps to understand ...

close to you. You'll need to be willing to undergo SC clearance. What You'll Be Doing Evaluating existing services for usability, accessibility and effectiveness, and working with stakeholders to understand needs and co-create solutions Choosing and applying the right research methods to uncover insight and evidence … Prototyping and testing ideas, working with specialists to bring them to life Facilitating workshops that bring stakeholders behind a shared vision Translating insights into tangible opportunities for business and user value Helping delivery teams adopt a holistic service design approach and shaping the wider design practice What ...

close to you. You'll need to be willing to undergo SC clearance. What You'll Be Doing Evaluating existing services for usability, accessibility and effectiveness, and working with stakeholders to understand needs and co-create solutions Choosing and applying the right research methods to uncover insight and evidence … Prototyping and testing ideas, working with specialists to bring them to life Facilitating workshops that bring stakeholders behind a shared vision Translating insights into tangible opportunities for business and user value Helping delivery teams adopt a holistic service design approach and shaping the wider design practice What ...

projects and programmes across the phases of the delivery cycle (Discovery through to Beta/Live)Ability to facilitate workshops, co-design sessions, and usability testing. Confidence influencing stakeholders using user needs and evidence. Excellent written, verbal, and facilitation skills. Strong understanding of technical and delivery constraints in government … formats (e.g. transactional content or UX microcopy, forms, GOV.UK guidance, notifications) across the whole user journey. Experience iterating content based on user research findings, usability testing, analytics, and service data. Ability to write plain English content that meets statutory, regulatory, or policy requirements while remaining usable and accessible ...

projects and programmes across the phases of the delivery cycle (Discovery through to Beta/Live) Ability to facilitate workshops, co-design sessions, and usability testing. Confidence influencing stakeholders using user needs and evidence. Excellent written, verbal, and facilitation skills. Strong understanding of technical and delivery constraints in government … formats (e.g. transactional content or UX microcopy, forms, GOV.UK guidance, notifications) across the whole user journey. Experience iterating content based on user research findings, usability testing, analytics, and service data. Ability to write plain English content that meets statutory, regulatory, or policy requirements while remaining usable and accessible ...

closely with developers to support implementation, exporting UI elements and documenting wireframes. They will also review and test new features before release, and perform usability testing to identify and troubleshoot UX problems and help refine requirements. All employees are required to work from the office a minimum … workflows with heavy tabular/chart data) Experience contributing to or maintaining a design system Excellent communication skills, both written and verbal Experience conducting usability tests and heuristic studies Portfolio demonstrating recent relevant work across end-to-end design lifecycle Skilled using design tools such as Figma for both ...

needs, behaviours and pain points. Produce clear research findings and actionable recommendations. Support multidisciplinary teams in applying user-centred design principles. Facilitate workshops, interviews, usability testing and discovery activities. Present insights to stakeholders and contribute to service improvement initiatives. Essential Skills & Experience Active SC Clearance . Proven experience ...

with UX specialists, Product teams, content designers and developers to ensure effective delivery of designs Supporting user-centred design activities, design validation workshops and usability testing Presenting design work and clearly communicating the rationale behind design decisions to stakeholders Working closely with the Design Lead and Product teams ...

lead research across different stages of delivery, from discovery through to live. Choose and apply the right research methods for the context, including interviews, usability testing, co-design and mixed-method approaches. Work directly with users to understand their needs, behaviours, contexts and barriers, including people with access ...

journeys, customer journey maps, reusable design components and front-end design libraries. Simplify complex data and insights through clear, engaging and effective design. Identify usability challenges and develop creative, practical solutions. Rapidly test, iterate and refine designs in response to user feedback and business requirements. Work collaboratively with stakeholders … skills in user flows, wireframing, prototyping and translating complex requirements into intuitive experiences. Strong understanding of user-centred design, human-computer interaction, user research, usability testing and accessibility. Experience simplifying complex information and data into clear, engaging user experiences. Good understanding of HTML, CSS and front-end development. ...

platformsStrong leadership experience managing senior content designers across multiple initiativesDeep expertise in UX writing, information architecture, and accessible content designExtensive user research experience (e.g. usability testing, card sorting, behavioural insights)Strong analytics capability (e.g. Adobe Analytics, Contentsquare) to inform optimisationExcellent communication and stakeholder influence at senior and executive ...

refine solutions. Build and evolve shared design patterns and a scalable design system for a consistent portfolio experience. Embed research, customer feedback and usability testing into development, measuring impact through usability, adoption and customer outcomes. How you will do itDesign alongside the team, turning complex requirements into … around a shared UX direction, balancing user needs, technical constraints and business priorities. Connect new and existing products through shared design patterns, improving accessibility, usability and consistency across the portfolio. Work closely and iteratively with Engineering to understand technical constraints and feasibility. What we look forRequiredStrong experience ...

platform built for the alternative investment sector. You'll own the research practice end to end and design from your own evidence - discovery and usability work through to flows, prototypes and shipped UI on a weekly release cadence. The users are investment analysts, associates and partners, so the work … most time-poor, expertise-dense professionals anywhere. * Build the evidence base that product decisions rest on, then design from it. * Work across discovery and usability research through to flows, prototypes and shipped interfaces. * Operate at a weekly release cadence within a small, senior, high-ownership team. * Solve the access ...

motivations, setting the direction for UX Research across a business or product line. You'll bring expertise in a wide range of research and testing methods, and your insights will directly influence strategy and design decisions. Along the way, you'll also play a supportive role in mentoring fellow … team members, producing research documentation, and collaborating with UX and visual designers to shape both structure and visual identity. Uses data-driven analysis and testing to inform strategy by regularly testing with users, establishing key metrics, iterating research methods, summarising insights, and identifying data gaps to improve decision ...