1 to 25 of 49 Permanent User Research Jobs in London

Purpose of position: Are you excited about strategic research and shaping something new? We're looking for a Lead UX Researcher to define user research at Awin and have a tangible impact on creating excellence in customer experience.You'll be free to take charge of research and help set how we do things. Working closely with … design based on real insights and needs.Our team is a bunch of lovely, smart and dedicated humans. And we offer some great benefits too! Key Tasks: Defining and implementing user research process and methodologies at Awin Developing comprehensive user research strategies to guide our research initiatives Planning and conducting user research studies, including … user interviews, usability testing, surveys, interviews, and more Promoting a culture of user-centricity and insight-driven decision-making across the company Educating teams on the value and principles of UX research Analysing and synthesizing research data to provide actionable insights Creating and delivering research reports and presentations to stakeholders Advocating for the importance of More ❯

Title: Director, Design Research Location: London Reporting to: VP, Product Design and VP, Product Measurement WHO WE ARE Choreograph is WPP's global data products and technology company. We're on a mission to transform marketing by building the fastest, most connected data platform that bridges marketing strategy to scaled activation. We work with agencies and clients to transform … curious. Our team of thinkers, builders, creators, and problem solvers are over 1,000 strong, across 50+ markets around the world. WHO ARE WE LOOKING FOR? The Director, Design Research is a specialist role, ensuring our product decisions are backed by rigorous research and user insights. The role involves conducting research for new products, analyzing behavioral … data, and identifying opportunities for improvements across existing applications. You are: Skilled in qualitative and quantitative research methods, translating user data into actionable insights. Comfortable analyzing analytics data to uncover trends, gaps, and opportunities for product enhancements. Passionate about understanding customer needs, behaviors, and pain points to inform design and development. A strong leader with experience managing and More ❯

of how best to build and deliver services as well as defining and developing the UX language of Triad. You should be an articulate and creative designer who can research and define user needs as well as solve the problems users face when interacting with business processes and IT systems. A strong portfolio of successful UX work is … next "Rising Star of the Year?" Our very own Head of UX, Lucille Harvey, was recognised for personal excellence at "The Chartered Institute for IT & Computing Awards." Key Responsibilities: User research: Plan and conduct user research with appropriate methods including user interviews and surveys to address research problems, establish user needs, highlight pain … points and identify opportunities to improve user experiences. Analysis: Use appropriate methods to analyse research and triangulate findings across multiple research outputs. Producing artefacts: Decide upon and produce artefacts based on the research and design including personas, user journeys, and service blueprints. Design and iteration: Create wireframes and designs using various levels of fidelity as More ❯

Reed.ai is looking for a Senior Product Designer to join their team in Holborn, London. Overview We're looking for a creative and user-focused Product Designer to help shape the experience of a brand-new AI recruitment platform as it prepares to launch this summer. This is a rare opportunity to design a product as it evolves from … strength and stability of an established business. You'll work closely with the Product Manager and cross-functional team to ensure the platform is intuitive, accessible, and impactful. From user research and wireframes to high-fidelity prototypes and design systems, you'll play a key role in crafting a product that transforms how companies find and hire talent. … Join a collaborative, forward-thinking team that values experimentation, innovation, and human-centered design. Key Responsibilities Collaborate with product, engineering, and stakeholders to design end-to-end user experiences across the platform. Translate product strategy and user needs into intuitive, elegant, and scalable design solutions. Lead and conduct user research, usability testing, and feedback sessions to More ❯

Reed.ai is looking for a Product Designer to join their team in Holborn, London. Overview We’re looking for a creative and user-focused Product Designer to help shape the experience of a brand-new AI recruitment platform as it prepares to launch this summer. This is a rare opportunity to design a product as it evolves from Beta … strength and stability of an established business. You’ll work closely with the Product Manager and cross-functional team to ensure the platform is intuitive, accessible, and impactful. From user research and wireframes to high-fidelity prototypes and design systems, you’ll play a key role in crafting a product that transforms how companies find and hire talent. … Join a collaborative, forward-thinking team that values experimentation, innovation, and human-centered design. Key Responsibilities Collaborate with product, engineering, and stakeholders to design end-to-end user experiences across the platform. Translate product strategy and user needs into intuitive, elegant, and scalable design solutions. Lead and conduct user research, usability testing, and feedback sessions to More ❯

ll: Create a product strategy for your area, balancing work to create long-term growth and engagement, and work to hit short-term targets. Collaborate with engineering, design, data, user research and marketing to identify and validate new opportunities. Lead the planning process and associated roadmap prioritisation ensuring alignment within the team and with wider business goals and … objectives. Create delightful experiences that solve user needs and pain points. Work with cross-functional partners (engineering, design, data, user research and marketing) to ensure projects are delivered on time and as planned, as well as with legal, compliance and regulatory affairs where relevant Communicate effectively. You get people inspired by the product vision and you share … a proven track record of making an impact through experimentation and optimisation. You can work effectively with a diverse range of people and working styles - spanning engineering, design, data, user research, marketing, legal and compliance - to get stuff done. You're able to motivate, energise and inspire people towards a common goal. You're passionate about building value More ❯

Summary Triad is seeking a skilled Content Designer to join our team working on meaningful public sector digital services. You'll play a critical role in creating clear, concise, user-focused content for government-facing products and services. Your work will directly support the delivery of accessible, usable, and inclusive digital experiences for citizens. You will collaborate with multidisciplinary … teams including user researchers, service designers, developers, and policy experts. You'll be expected to uphold the principles of the (url removed) content style guide and contribute to agile delivery teams across the entire product lifecycle. Key Responsibilities Research & Discovery - Conduct content audits, analyse user needs, and assess the content requirements of public sector services. Content Strategy … Develop and manage content strategies aligned with service and user goals. User-Centered Design - Write and iterate content based on user research, testing feedback, and analytics. Collaboration - Work closely with stakeholders, designers, developers, and policy teams to ensure content meets user and business needs. Accessibility - Ensure content is inclusive and accessible to all users, adhering More ❯

sector? As a Service Designer at Triad, you will play a significant role in our client assignments. You will be responsible for designing end-to-end services, ensuring that user needs, business goals, and technology capabilities align to create seamless and impactful experiences. Could you be Triad's next "Rising Star of the Year?" Our very own Head of … UX, Lucille Harvey, was recognised for personal excellence at "The Chartered Institute for IT & Computing Awards." Key Responsibilities: User-Centred Service Design - Design and prototype end-to-end services, ensuring usability, accessibility, and efficiency. Research & Discovery - Conduct user research and stakeholder engagement to understand pain points and opportunities for service improvement. Service Mapping & Blueprints - Develop service … maps, blueprints, and process flows that define interactions across multiple touchpoints. Journey Mapping - Define user journeys and identify opportunities for service improvement. Stakeholder Collaboration - Work with users, product owners, business stakeholders, technical teams, and business analysts to shape service experiences. Prototyping & Testing - Create prototypes (low/high fidelity) and facilitate usability testing to refine service solutions. Designing for Accessibility More ❯

designers across multiple teams to prioritise initiatives, drive strategic projects, and foster a culture of excellence. Balancing leadership with hands-on design, you will ensure we deliver business-driven, user-centred solutions that elevate the user experience. This role requires strong leadership, UX/UI expertise, and cross-functional collaboration. You will work closely with product managers, engineers … and other stakeholders to remove blockers, streamline workflows, and create scalable, accessible designs that align with both user and business needs. What you'll do Lead and manage a small team of product designers, ensuring project prioritisation, team alignment, and timely execution of high-quality design work. Mentor and inspire your team, fostering a culture of feedback, learning, and … on schedule. Maintain a hands-on approach, contributing directly to key design projects while balancing leadership responsibilities. Partner with product managers, engineers, and executives to translate strategic goals into user-friendly design solutions. Advocate for user-centred design by leveraging qualitative and quantitative research, usability testing, and behavioural insights to make informed design decisions. Ensure design consistency More ❯

designers across multiple teams to prioritise initiatives, drive strategic projects, and foster a culture of excellence. Balancing leadership with hands-on design, you will ensure we deliver business-driven, user-centred solutions that elevate the user experience. This role requires strong leadership, UX/UI expertise, and cross-functional collaboration. You will work closely with product managers, engineers … and other stakeholders to remove blockers, streamline workflows, and create scalable, accessible designs that align with both user and business needs. What you'll do Lead and manage a small team of product designers, ensuring project prioritisation, team alignment, and timely execution of high-quality design work. Mentor and inspire your team, fostering a culture of feedback, learning, and … on schedule. Maintain a hands-on approach, contributing directly to key design projects while balancing leadership responsibilities. Partner with product managers, engineers, and executives to translate strategic goals into user-friendly design solutions. Advocate for user-centred design by leveraging qualitative and quantitative research, usability testing, and behavioural insights to make informed design decisions. Ensure design consistency More ❯

designers across multiple teams to prioritise initiatives, drive strategic projects, and foster a culture of excellence. Balancing leadership with hands-on design, you will ensure we deliver business-driven, user-centred solutions that elevate the user experience. This role requires strong leadership, UX/UI expertise, and cross-functional collaboration. You will work closely with product managers, engineers … and other stakeholders to remove blockers, streamline workflows, and create scalable, accessible designs that align with both user and business needs. What you'll do Lead and manage a small team of product designers, ensuring project prioritisation, team alignment, and timely execution of high-quality design work. Mentor and inspire your team, fostering a culture of feedback, learning, and … on schedule. Maintain a hands-on approach, contributing directly to key design projects while balancing leadership responsibilities. Partner with product managers, engineers, and executives to translate strategic goals into user-friendly design solutions. Advocate for user-centred design by leveraging qualitative and quantitative research, usability testing, and behavioural insights to make informed design decisions. Ensure design consistency More ❯

designers across multiple teams to prioritise initiatives, drive strategic projects, and foster a culture of excellence. Balancing leadership with hands-on design, you will ensure we deliver business-driven, user-centred solutions that elevate the user experience. This role requires strong leadership, UX/UI expertise, and cross-functional collaboration. You will work closely with product managers, engineers … and other stakeholders to remove blockers, streamline workflows, and create scalable, accessible designs that align with both user and business needs. What you'll do Lead and manage a small team of product designers, ensuring project prioritisation, team alignment, and timely execution of high-quality design work. Mentor and inspire your team, fostering a culture of feedback, learning, and … on schedule. Maintain a hands-on approach, contributing directly to key design projects while balancing leadership responsibilities. Partner with product managers, engineers, and executives to translate strategic goals into user-friendly design solutions. Advocate for user-centred design by leveraging qualitative and quantitative research, usability testing, and behavioural insights to make informed design decisions. Ensure design consistency More ❯

data engineering capability by providing technical leadership and career development for the community You will put people at the heart of everything you do - with a relentless focus on user experience and ensuring all our user needs are met across sites at Moorfields Eye Hospital NHS Foundation Trust. With the ever-increasing need and interest in the use … to ensure we provide a fit-for-purpose, performant data service to users that is continually improving. Financial management Understand how to balance cost versus valueConsider the impact of user needsBudget authority and report on the financial delivery of your services (pay and non-pay), and manage non-pay contractsMonitor cost and budget for your services (pay and non … members of the team about metadata management Ownership You take accountability for issues that occur and be proactive in searching for potential problems. You know how to achieve excellent user outcomes and embed this into the work of your team and service. Problem resolution (data) Anticipate problems and defend against them at the right time Understand how a problem More ❯

Transformation & NextGen AI solutions, with offices in London, Manchester and Glasgow, providing fully remote working plus ad hoc client site travel. We are looking for multiple Junior-Mid level User Researcher Consultants to join a rapidly growing team within the UCD space, primarily working in UK GovSec, Finance, Retail, Energy & Utility sectors. We have a top end budget of … + full benefits + fully remote working (with ad hoc client site travel). Primary skills and experience required; Must hold active SC Clearance Hands-on experience of leading user research, using behavioural and attitudinal methods and knowing when to apply them appropriately. Experience across multiple phases of a product or service lifecycle, from discovery and exploration through … Government Digital Service (GDS) service standards, using GDS design principles Strong storytelling, communication, stakeholder management, and facilitation skills. Experience working in multi-disciplinary, agile teams where youve led the user research and influenced the design of a product or service through the insights youve gathered. Familiarity with using prototypes to test hypotheses, assumptions and validate user journeys. More ❯

designers, engineers, data scientists, and other key stakeholders to develop new features and optimize existing products. Prioritize new features and enhancements using robust product management frameworks. Conduct in-depth user research and leverage data insights to define problems and validate solutions. Drive decision-making by setting clear priorities and using data (quantitative and qualitative) to measure success. Communicate … Comprehensive understanding of product management principles, including product strategy, roadmap development, and agile methodologies Demonstrated experience working in cross-functional teams and leading through influence, not authority. Expertise in user research, A/B testing, and data analysis to guide decision-making and product development. Skilled in critical assessment and oversight, with expertise in setting up and supervising … key performance indicators and measures of achievement. Passion for emerging technologies such and their application in product innovation and user experience. Great communication and stakeholder management skills, with the ability to align diverse teams around a common vision. What's in it for you? A range of flexible working options to dedicate time to what matters to you Competitive More ❯

responsibilities • Product Management: Leverage your strong foundation in product management concepts and methodologies to deliver on product strategy, roadmaps, and prioritization of features for safety products and solutions. • Unified User Experience: Identify user needs through user research, onsite visits, and Voice of Associate (VoA) mechanisms. Work closely with program and engineering teams to build unified user interfaces to streamline user experience. • Communication and Collaboration: Communicate product visions, goals, and requirements to diverse stakeholders, including Program, Operations, Technology, and Finance teams. Facilitate collaboration among cross-functional teams to ensure smooth product development. About the team WHS Data-Tech's charter is to deliver technology solutions and data insights that help reduce workplace risks and injuries … Web Services (AWS) technologies and device-software hybrid solutions that leverage generative artificial intelligence (AI), computer vision, sensors and Internet of Things (IoT) technologies. Additionally, the team conducts scientific research and modeling to generate safety insights and provides analytical solutions, ranging from senior leadership deliverables to individual business unit specific reports. BASIC QUALIFICATIONS - Experience owning/driving roadmap strategy More ❯

your next step in a dynamic and fast paced environment? We’re looking for a Mid-Level UX Designer to join a globally based team working on innovative and user focused digital products.As a UX Designer, you'll work closely with the UX Manager and wider cross functional teams to design and deliver outstanding digital experiences. You’ll be … involved in all stages of the design process from research and ideation to wireframes, prototypes, and execution. This is an exciting opportunity to make a real impact on products used by global audiences. The Role: Identifying UX issues and proposing effective, user-focused solutions Conducting user research, mapping customer journeys, and gathering insights Designing wireframes, user flows, prototypes, and high-fidelity visuals Iterating based on user feedback, analytics, and stakeholder input Championing the user while aligning with business goals and technical constraints Maintaining consistency by contributing to and following design systems and style guides Presenting design ideas clearly to stakeholders and internal teams Collaborating closely with UX peers, product managers, and developers What More ❯

Shape the future of user experience with strategic design initiatives that blend business needs and user insights. Drive the advancement of user-centric design strategies for our cutting-edge AI enablement products firmwide, with a focus on large-scale product design strategy and ensuring consistent experience. As a Vice President in DXD Securities Services & CDAO Experience Design … you will play a pivotal role in shaping the user experience across our products and services. Leveraging your deep knowledge of design and research practices to lead strategically important initiatives and develop innovative solutions that align with business requirements and user needs. As a subject matter expert, collaborate with cross-functional teams, guide, and mentor junior designers … foster a culture of inclusivity and accessibility. Your expertise in experience strategy and inclusive design will ensure that our offerings are not only visually appealing but also accessible and user friendly, enhancing the overall customer experience. The CDAO Platforms design team is responsible for defining and articulating the product design for Chief Data and Analytics Office (CDAO), and executing More ❯

generation voice-driven experiences in a fast-paced environment, with a focus on building and launching an MVP within 6-9 months. In this position, you will craft intuitive user experiences and interfaces for our voice-first AI products and services, with an initial focus on our AI-powered dialer and virtual assistant. You'll design an intuitive, engaging … and visual elements. Key Responsibilities Design intuitive yet trail-blazing interfaces for conversational AI interactions, ensuring seamless transitions between voice, text, and visual modalities. Create a polished and intuitive user interface for the MVP, prioritizing usability to drive adoption and positive user experiences. Act as the voice of the customer and user in internal product development discussions. … Develop comprehensive user flows, wireframes, mockups, and high-fidelity prototypes for mobile applications incorporating voice AI technology. Take primary design ownership of novel AI interaction patterns, including the Real Time call screening interface and AI-generated call summaries. Design a clear, transparent user onboarding process, with a focus on sensitive consent flows for voice cloning and data permissions. More ❯

Were building next-generation voice-driven experiences and need a skilled UX/UI Designer to help shape our first product launch. In this role, youll craft intuitive, polished user experiences for our AI-powered dialer and virtual assistant. Youll design seamless, multimodal interactions that blend voice, text, and visuals making complex conversational AI feel simple, trustworthy, and engaging. … Working alongside product managers, engineers, and AI specialists, youll own the design process end-to-end: from research and user flows to high-fidelity prototypes. Youll play a key part in building our MVP for international markets, with rapid design iterations and a strong focus on usability, accessibility, and privacy. What youll do: Design user flows, wireframes … and privacy flows for features like voice cloning. Create multimodal interfaces that work across voice, text, and visuals. Own the design system and ensure consistency across the product. Conduct user research and usability testing to inform and validate your designs. Collaborate closely with engineers to bring your designs to life accurately. What youll bring: 3+ years of UX More ❯

to launch to support long-term strategic objectives. Your day-to-day Develops product strategy and roadmap in alignment with business goals. Defines and evolves product direction based on user feedback, market research, company vision, and stakeholder input. Identifies and articulates compelling customer problems and market opportunities. Translates product vision into detailed, actionable plans and partners with engineering … to drive delivery. Defines clear product requirements, user stories, and acceptance criteria and detailed user interaction scenarios. Prioritizes and manages the product backlog, leading sprint planning and participating in agile rituals. Partners with the engineering and regulatory teams to ensure efficient and effective implementation of product features. Partners with Marketing & Sales to develop go-to-market plans, positioning … Notion). Partners with stakeholders to define key performance indicators (KPIs) and analytics infrastructure for product insights. Advocates for the customer throughout the product lifecycle by gathering insights through user research, testing, and feedback loops to inform product features and strategies. Oversees development of product experiments, minimum viable product (MVPs), and rapid iterations to validate assumptions and optimize More ❯

intimately with our design and engineering teams, this individual will take the reins in propelling the growth of Bokun. With a particular focus on consumer-facing products and enhancing user experiences, this role stands as a pivotal driver of our company's success. What You'll Do Manage the core product lifecycle which includes feature iterations and new feature … functional teams to develop a roadmap, create product definitions, establish milestones and lead OKRs Recommends solutions to business, UX or UI challenges. Uses data to generate actionable insights. Leverage user research, conduct user testing, and gather feedback to continuously improve the experience and champion the voice of the customer. Drives meaningful outcomes for the business by connecting … solve for those problems and customers love to use Completely comfortable with using data and data tools to build understanding and insight The passion to deliver a high quality user experience Goal orientation and demonstrated record of success in previous endeavors; motivated to deliver exceptional results, driven by a strong work ethic Location: The ideal candidate would be located More ❯

in growth-focused areas in our consumer product portfolio. You'll guide your team from problem definition through to launch-and beyond-delivering features and experiences that drive both user impact and most importantly commercial outcomes. You'll primarily focus on: Insurance & Bundled Benefits - You'll collaborate closely with our benefits and underwriting teams to shape compelling product propositions … communicated and drive adoption, engagement, and retention. You'll be expected to: Own the product strategy and roadmap for your vertical, with a clear focus on growth metrics and user impact Analyse user behaviour, funnel performance, and commercial drivers to prioritise the highest-impact work Work alongside product design to conduct user research and feedback sessions … and exchanging ideas in real time. You will love this opportunity if: You're data-informed, outcome-driven, and excited by the challenge of building consumer products that balance user love with business performance. You're just as comfortable shaping strategy as you are diving into delivery-and you thrive in fast-paced, high-ownership environments. What we need More ❯

in growth-focused areas in our consumer product portfolio. You'll guide your team from problem definition through to launch-and beyond-delivering features and experiences that drive both user impact and most importantly commercial outcomes. You'll primarily focus on: Insurance & Bundled Benefits - You'll collaborate closely with our benefits and underwriting teams to shape compelling product propositions … communicated and drive adoption, engagement, and retention. You'll be expected to: Own the product strategy and roadmap for your vertical, with a clear focus on growth metrics and user impact Analyse user behaviour, funnel performance, and commercial drivers to prioritise the highest-impact work Work alongside product design to conduct user research and feedback sessions … and exchanging ideas in real time. You will love this opportunity if: You're data-informed, outcome-driven, and excited by the challenge of building consumer products that balance user love with business performance. You're just as comfortable shaping strategy as you are diving into delivery-and you thrive in fast-paced, high-ownership environments. What we need More ❯

growth. Establish, maintain, and update an ideal design process for your team. Share your deep expertise and knowledge in design to train the designers around you. Run and facilitate user research activities, including 1:1 user interviews, focus groups or usability tests. Work with the executive team to understand and apply the big picture vision and direction. … experience designing multiple B2C digital products/services for international audiences. A solid portfolio of work that contains examples of design for digital products and services. Deep understanding of user-centered design and user experience principles and have a strong creative vision to plan design roadmaps with senior stakeholders. Ability to oversee and manage multiple projects and ship More ❯