1 to 25 of 37 Permanent User Research Jobs in London

/UI User Researcher Salary to £52k + company options scheme Hybrid working 2-3 days/week from their offices (London Vauxhall) & client sites. NB: Please only apply if you are (ideally a UK National) able to achieve either SC clearance (5 years residency in the UK with … growing fast and looking for bright, dynamic people to help build their business. Role Theyre seeking a motivated and detail-oriented UX/UI User Researcher to support the design and research of their mobile-first products. Youll work closely with product managers, engineers, and senior designers ...

behind that number are people. Citizens, professionals, businesses and public servants who rely on digital services that need to work clearly, accessibly and fairly. User research sits at the heart of that responsibility. We're partnering with HM Land Registry to recruit User Researchers … level , helping shape national digital services that are grounded in real user needs and evidence, not assumptions. The role These roles sit within HMLR's Digital, Data and Technology Directorate , working in multidisciplinary teams across design, technology and policy. As a User Researcher, you'll help ensure services ...

deliver services as well as defining and developing the UX language of Triad. You should be an articulate and creative designer who can research and define user needs as well as solve the problems users face when interacting with business processes and IT systems. A strong portfolio … Year?" Our very own Head of UX, Lucille Harvey, was recognised for personal excellence at "The Chartered Institute for IT & Computing Awards." Key Responsibilities: User research: Plan and conduct user research with appropriate methods including user interviews and surveys to address research problems, establish ...

Your new role As a Research Ops Lead, you will be required to undertake the following: Creating and publishing regular user research reporting, including the monthly reports User Research Panel Management and refresh Creating and executing strategies for enhanced panel engagement, especially amongst key target … audiences eg. seldom heard voices, users with accessibility needs, etc. Planning and executing user research studies eg. Diary Studies Supporting delivery squads with user research eg. usability testing, moderation, user interviews Owning and refining the User Needs repository, continuously improving ...

variety in an autonomous forward-thinking environment. On a day to day this Senior Service Designer will use their background in UX design and user research to to not only add new energy and direction to existing projects but also act as a key stakeholder working closely with … following key skills: - Experience working with Gov.UK service standard - Experience delivering complex end to end digital design projects within the public sector - Strong user research skills - A background in UX design - experience working on B2B applications - A real passion for working in a scrum driven, agile team ...

User Researcher (Mid-level & Senior) Location: UK-wide (Hybrid - 2 days per week in a local office) Salary: Mid-level: £50,000 - £55,000 Senior: £60,000 - £70,000 Our client, a leading digital consultancy working across the public sector and beyond, is looking to hire two User Researchers (one mid-level and one senior) to support the delivery of high-quality, user-centred digital services. This is a hybrid role , requiring two days per week in an office . The client has multiple office locations across the UK, including London, Bristol, Cardiff, Birmingham, Liverpool, Manchester ...

ways of working - this may mean leading small teams of content designers on a larger project or programme of work occasionally Using analytics, data, user feedback and user research to identify user needs Writing and mapping user journeys to inform content strategy and design decisions … based on data and user needs Supporting the development of content design strategies and governance (such as processes or ways of working) Creating and editing content in line with style guides and using plain English Upskilling client teams, and the wider TPXimpact design community through training, pair writing ...

brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives … collaborate across Sky to inform the transformation of digital journeys on (url removed) and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps ...

this role, you will lead architecture work on client programmes. You will design and oversee end-to-end technology solutions that are scalable, secure, user-centred, and ethically responsible. This role involves translating business needs into technology solutions, creating architecture artefacts, and supporting clients to make sustainable and user … Lead project workstreams or small/medium client engagements in technology engagements. Collaborate with client teams to align technical solutions with organisational strategies and user needs. Define and communicate end-to-end solution architectures for programmes and services, translating business and user needs into scalable, ethical, and maintainable ...

About The Role As a Design Researcher, you will work on projects planning, conducting and analysing research using qualitative and mixed methods approaches making sure that all of our work is evidence-based and using research findings to inform decision-making and action. As part of multidisciplinary teams … specialists to produce high-quality work that meets the needs of users. Alongside this, you will play an active role in contributing to our Research & Analysis practice. Responsibilities Working as part of multidisciplinary teams embedding design research approaches into agile ways of working, delivering high quality work ...

ethical, and transparent AI-powered experiences for UK Government and Defence customers. This role involves bridging the gap between complex machine learning capabilities and user-centric, research-driven design. Key Responsibilities AI Experience Design: Design intuitive interfaces for AI features, applying Human-Centred AI (HCAI) principles to ensure … trust and transparency. End-to-End Leadership: Direct the design process from discovery and user research to interaction design and final delivery. Stakeholder Guidance: Frame AI capabilities and limitations for clients, guiding them toward responsible design choices. Mentorship: Lead and develop junior designers, building the team's capability ...

Deadline for applications: 11:59pm on Saturday 28th February 2026 As a Senior Design Researcher at TPXimpact, you will help lead and deliver design research within our client teams. Your efforts will contribute significantly to achieving our purpose, DT Ways, and Missions. On client projects, youll work as part … associates and client teams to produce high-quality work that meets the needs of users. In DT Design, you will actively contribute to the Research and Analysis practice, fostering a culture of sharing and learning, supporting business growth and the development of our service offerings, playing a crucial role ...

focused on building and owning the end-to-end UX workflow: transforming validated product hypotheses into intuitive, high-quality interaction designs that meet real user needs. You'll focus on translating well-defined product problems into clean, usable, component-based designs. You'll work closely with PMs and engineers … also help strengthen our philosophy of simplicity by applying core UX principles to improve usability across the product. Key Responsibilities Design execution & craft Translate user needs and validated product ideas and requirements into wireframes, flows, and polished UI components Own the design process from concept through handoff to engineering ...

will join a people-focused digital consultancy delivering user-centred services across the UK public sector. The organisation values collaboration, inclusion, and work-life balance, and actively supports continuous learning and professional development through access to training, modern design tools, and supportive multidisciplinary teams. The consultancy works closely with … GOV.UK standards . You will work within agile, multidisciplinary teams alongside researchers, developers, product managers, and stakeholders. Role Responsibilities Design intuitive, accessible, and user-centred digital interfaces aligned to the GDS Service Manual and GOV.UK Design System . Produce low- and high-fidelity wireframes, visual designs, and interactive prototypes ...

Data Architects ensure that data is managed properly through data landscaping, data cataloguing, data design, and data standards. You will bring a pragmatic and user-centered approach to data architecture, ensuring that data architecture, governance, processes and technologies meet the needs of users and stakeholders. In this role … organisation strategy and goal Analyse client data landscapes, document current-state data systems, and conduct Data Maturity Assessments, mapping data assets, information flows and user needs Design interoperable data models and solutions to meet client needs, advising on selection and implementation of data products and tools Develop data standards ...

Security) London - Hybrid £60,000 - £72,000 + package Applicants must hold sole British nationality for Security clearance requirements. Currently in search of a User Experience Consultant to join a leading cyber security consultancy operating across key phases of their UCD methodology being the primary advocate … user applying your strong understanding of UX best practice. We are keen to speak with designers with experience of delivering AI products or AI features to help shape the next generation of government digital services. What you'll do as a Senior UX Designer: Work as a UX practitioner ...

sponsor to deliver successfully on a client project Support delivery colleagues in raising issues quickly Confidently communicate the value of service design and user-centered design approaches in digital design Support business development activities led by others such as bids and client pitches/presentations Adapt rapidly to constructive … Line manage other designers About You Professional knowledge and experience Essential Able to partner and work with clients to build, grow, develop UCD Capability User centred design and agile ways of working, working through the entire design process, from user research to creating, testing and rolling ...

cross-functional collaboration with engineering, design, data science, data governance, marketing, customer success, and sales to deliver high-quality data products. Define product requirements, user stories, and acceptance criteria, and oversee development to ensure timely delivery of features and enhancements. Contribute strategically and hands-on to optimise dashboard delivery … stakeholders. Lead on prioritisation with stakeholders on product requests for our Data teams Product and Data Sense Demonstrate strong product judgment by deeply understanding user needs, behaviours, and pain points. Ensure data products are built on a solid data foundation by bringing a strong technical, analytical, and data-driven ...

that aligns with business goals, championing the customer voice and influencing product roadmaps. Partner across disciplines- from product to engineering - to ensure solutions meet user, business, and technical needs. Drive innovation through AI tools, design systems, and motion principles, delivering seamless, brand-aligned app-first experiences. Translate customer insights … into actionable design improvements, leading workshops, sprints, and research collaboration. Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys. What you'll bring: Track record in delivering world-class, customer-centred large-scale digital products and services across responsive ...

experiences for our customers. What you'll do: Lead a small team of product designers to deliver world-class, innovative, and intuitive evidence-based user experiences across web and native platforms. Own the Sky design system strategic direction , ensuring scalability, governance, and alignment with product strategy and business goals. … Partner with engineering, product, research, and analytics to ensure system usability, performance, and brand consistency across platforms. Be responsible for system architecture, tokenisation, documentation quality, and design-engineering parity, while using AI tools and engaging with Design Ops to improve efficiency. Champion inclusive design and embed WCAG 2.2 accessibility ...

customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather … workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence ...

candidate-facing products and inspire a culture of design excellence. What You'll Do Lead, mentor and grow a small design team. Deliver elegant, user-centred product experiences across web and mobile. Champion UX and UI best practices, from research through to polished design. Oversee and evolve … Design System and reusable UI patterns. Collaborate with Product, Engineering, and Marketing to deliver innovative solutions that meet both user and business needs. What We're Looking For 7+ years' hands-on UI/UX experience with a strong digital portfolio. Expert in design tools (Figma/Sketch, Adobe ...

think: Notion, Zapier, Airtable) to make us faster and more efficient. Founder support & special projects: Own whatever’s most important: from recruiting coordination, to research, to prepping investor materials. You’re the glue. User research & product input: Join user calls, synthesize insights, and help shape ...

context and depth to project work, accelerating delivery and insight. Nice to have: Background in leading or contributing to Discovery and Alpha phases, including user research, prototyping, and service design. Experience working within UK government digital frameworks and adherence to GDS service standards. Qualifications & Certifications: A degree ...

Role OverviewWe're looking for a User Researcher to join Nest’s Customer Experience team and help shape the future of our products and services. In this role, you’ll dive deep into the behaviours, needs, and pain points of our members, employers, and partners, bringing rich insight … evidence into every stage of our design process. Working closely with Service Design, UX/UI, Product, and Data & Insight teams, you’ll lead research across the full customer lifecycle, turning complex findings into clear, actionable recommendations that drive inclusive, user-centred experiences. If you're naturally curious ...