1 to 25 of 43 Permanent User Research Jobs in London

Description Junior User Researcher (UCD Experience required) Remote (with occasional UK travel - approx. 2-3 days per month in London) £310 per day | Inside IR35 Initial 7 months with strong extension potential SC eligibility required - 5 years of UK Residency About the role I'm working with … consultancy client that's looking to bring in an enthusiastic Junior User Researcher to support the delivery of impactful, user-centred digital services.You'll be embedded within a multi-disciplinary Agile team, collaborating closely with product managers, designers, developers and stakeholders to understand real user needs ...

client-facing analytics and reporting platform used by enterprise clients, brokers, and internal stakeholders across multiple international markets. Youll drive product strategy, roadmap planning, user research, stakeholder engagement, platform optimisation, analytics capability, and feature delivery while collaborating with business, data, and technical teams. Youll combine strategic thinking with … hands-on execution to deliver an exceptional user experience and build a world-class digital product. Duties: Own the product strategy, roadmap, and backlog for the portal, balancing ongoing BAU priorities with strategic feature development Develop and champion a clear product vision, grounded in user research, industry ...

facing analytics and reporting platform used by enterprise clients, brokers, and internal stakeholders across multiple international markets. You’ll drive product strategy, roadmap planning, user research, stakeholder engagement, platform optimisation, analytics capability, and feature delivery while collaborating with business, data, and technical teams. You’ll combine strategic thinking … with hands-on execution to deliver an exceptional user experience and build a world-class digital product. Duties: Own the product strategy, roadmap, and backlog for the portal, balancing ongoing BAU priorities with strategic feature development Develop and champion a clear product vision, grounded in user research ...

sets the direction for our core digital product, B Corp Certification. We focus on aligning with B Lab’s theory of change, user needs, and delivery, ensuring work supports impact. Implementation happens through integrated, cross-functional squads that include Product Owners, Business Analysts, UX Designers, Engineers, and a Scrum … Operations and the wider organization. This role ensures that every digital and service touchpoint is built around genuine customer needs. It elevates design and user research to first-class capabilities within B Lab. This is a leadership and management role, not a permanent squad assignment. The Manager ...

User Researcher - Public Sector Transformation £64,000 - 70,000 GBP Car Allowance, Bonus & Strong Benefits Package Hybrid WORKING Location: Central London, Greater London - United Kingdom Type: Permanent User Researcher (SC Clearable) Salary: £64,000 - £70,000 + benefits Location: London (Hybrid) About the Client: Our client … local teams and driving impactful change. They offer a diverse portfolio of consulting, applications, business processes, cloud, and infrastructure services. Key Responsibilities: As a User Researcher, you will play a critical role in understanding user needs and enhancing user experience through effective research. Your responsibilities will include ...

Senior User Researcher London Full Time - up to £70,000+ benefits A leading digital services client that supports both public and private sector projects to deliver the best experiences for users is hiring for a Senior User Researcher UK-Wide. If you have experience in this field this … role could be the role for you! What You’ll have the Opportunity to do as a Senior User Researcher: Advise clients on how to solve different complex problems using research, people-centred design & flexible, fast-paced research. Lead teams to design services that meet different user ...

design system from the ground up. You're not starting from scratch - you'll inherit a full design system, a pattern library, an established research group, and a platform that's already live and scaling. Initially you'll pick up defined projects and ad hoc improvements, getting to know … product and the team. As you settle in, you'll take on more complex research and strategic design work. It's a genuine step up -not a sideways move. The office is based in Elephant and Castle, London (moving there around May 2026), with 2 to 3 days ...

design system from the ground up. You're not starting from scratch - you'll inherit a full design system, a pattern library, an established research group, and a platform that's already live and scaling. Initially you'll pick up defined projects and ad hoc improvements, getting to know … product and the team. As you settle in, you'll take on more complex research and strategic design work. It's a genuine step up -not a sideways move. The office is based in Elephant and Castle, London (moving there around May 2026), with 2 to 3 days ...

fidelity experiments, to functioning MVPs that help us validate big assumptions fast. This is a hybrid role - ideal for someone who brings a strong user research foundation and is equally confident contributing to design strategy, storytelling, and pitching ideas that resonate with both customers and stakeholders. Here … early-stage ventures, co-creating new propositions with product, engineering, commercial, and subject-matter experts Wear many hats - One day you're running user research, the next you're mapping a customer journey, the next you're helping shape the team's pitch deck Champion the user ...

contact the recruiter directly. About the Role: Grade Level (for internal use): 03 We're hiring a Product Designer to lead the user experience of Spark Assist, an enterprise GenAI tool scaling across S&P Global. This is a strategic, hands-on role for a designer who has shipped … intersection of AI, financial workflows, and rapid iteration. You'll partner directly with leadership and customers to shape Spark Assist's direction, run user research, and help scope the design roadmap and team growth. You'll set the bar for what an intuitive, trustworthy, and genuinely useful enterprise ...

Senior UX Designer – Banking & Finance We are seeking a Senior UX Designer with deep expertise in user research and banking & financial services to design intuitive, compliant, and customer‐centric digital experiences. You will lead research-driven design initiatives across complex financial products, working closely with product managers … business stakeholders, and compliance teams. This role requires someone who can translate complex financial concepts into simple, usable, and accessible experiences, grounded in strong research insights and validated through data. Key Responsibilities UX Research & Strategy Lead end-to-end UX research activities including: User interviews, contextual ...

delivery teams to successfully deliver the HPV Self‐Testing service into Private Beta , and to iterate and mature the service through structured learning from user feedback, operational insights, and clinical and policy constraints. The post holder will work closely with Delivery Managers, Product Managers, UCD designers, engineers, clinical … policy stakeholders , translating user needs, service outcomes, and policy intent into clear, prioritised, and testable requirements. The role requires experience working in Government digital services , with a strong understanding of agile, user‐centred delivery in complex, regulated environments. Senior Business Analyst – Key Responsibilities Service & User Analysis Work ...

digital products from the ground up while also influencing the evolution of an established product portfolio. You’ll work at the intersection of user experience, innovation, and complex data challenges - transforming ideas into intuitive, scalable, and user-focused product experiences. The Role As a Product Designer, you will … responsible for exploring, validating, and scaling new product concepts. You’ll collaborate closely with Product Managers, Product Owners, and Engineering teams to create wireframes, user journeys, prototypes, and design systems that support both greenfield innovation and enhancements to existing platforms. This role combines strategic product thinking with hands ...

User Researcher – Hybrid Working (Public Sector, SC‐Eligible Only) This role sits within a specialist digital consultancy delivering evidence‐based, user‐centred services across the UK public sector. You will lead research that shapes services used by millions, working closely with multidisciplinary teams to ensure decisions … grounded in real user needs. Key Requirements: • Security Clearance eligibility (SC) is essential • Hybrid working, typically 2–3 days per week on client site • Experience conducting research within or alongside public‐sector organisations What You’ll Do: • Plan and conduct qualitative and quantitative research across discovery, alpha ...

with a fast-growing technology business operating at the forefront of a genuinely new market. They run a scaled platform connecting a large global user base with the organisations that rely on them, and the quality of that user experience sits at the heart of their product strategy. … both consumer-facing products and internal tooling - Manage and develop a team of 2 to 3 designers, with room to grow - Lead your own user research and use data and insight to drive design decisions - Co-own shared design standards, the Design System, and accessibility with other senior ...

Role We are seeking an experienced Senior UX Designer with strong domain expertise in pensions and retirement products to lead user‐centred design across complex, regulated financial services journeys. This role will play a critical part in shaping intuitive, compliant, and accessible digital experiences for members, employers, advisers … internal users. You will work closely with product management, engineering, compliance, and business stakeholders to translate complex pension concepts into simple, trustworthy, and engaging user experiences. Key Responsibilities Lead end‐to‐end UX design for pensions and retirement products, from discovery through delivery Design complex user journeys covering ...

impact product experiences used by thousands of customers. ✨ The Role You’ll work closely with Product and Engineering to shape the end-to-end user experience across a modern B2B platform, balancing customer needs with commercial impact. Lead discovery, user research, and usability testing to uncover customer … Engineers in an agile environment Contribute to and evolve scalable design systems across web products Use data, feedback, and experimentation to continuously improve the user experience 🎨 What They’re Looking For You've built and shipped products for B2B/SaaS companies Strong product thinking and experience solving complex ...

Product Design Lead. You'll play a pivotal role in shaping our digital experiences, ensuring every design decision is informed by rich, user-centred insights. This role is perfect for a midweight to senior researcher who thrives in fast-moving, start-up-like environments. We're looking for someone … self-motivated, hands-on and adaptable, with the ability to turn user research into actionable insights that directly influence product design and strategy. Experience in utilities or service-based sectors is a plus, but your agility, curiosity and ability to work across teams are what will make ...

Product Designer to join the team. They're hiring a Product Designer (UX/UI) to own the design experience end-to-end from user research and concept through to production QA. You'll contribute to their design system, partner closely with product, engineering, marketing and compliance … data and user insights to continuously iterate and improve. What you'll be doing Designing and maintaining a product design system across web, mobile and platform Creating high-fidelity prototypes in Figma and producing developer-ready files Running user research and usability testing, translating insights into design ...

team is an incredibly talented bunch of hybrids and this is something we embrace. The team consists of people with a background in design, research, brand, digital transformation and strategy. We like hybrid leaders who span multiple areas of product design, often with particular strength … provide as much impact as possible. Experience of leading and coaching teams across all stages of the product and service design process, from initial user research and insight through to, workshops, ideation and concepting, prototyping and the final delivery of designs. Experience in how AI is reshaping these ...

understanding problems and designing inclusive, human-centred experiences. We’re specifically looking for a pragmatic team player with an appreciation of both business and user needs, who’s keen to develop their ‘T-shaped’ skills and is not afraid to take on new challenges. Skills and experience required … experienced at designing content that meets user needs and makes complex concepts, processes and language easy to understand and use. You’re able to work collaboratively with user-centred design colleagues and stakeholders through the agile service design phases from discovery to live. You’re able to participate ...

opportunity to set the bar for great design inside a small team. You will own end-to-end experiences across three key user groups: Makers fulfilling and managing orders. Employers managing accounts, budgets, and teams. Employees discovering and ordering great food. Your work will directly influence how each … with our platform, and ultimately how well we can scale. What you'll do Lead product design strategy and execution across complex, multi-sided user journeys. Partner closely with product and engineering to shape requirements, define flows, and advocate for user-cantered decision-making. Conduct lean user ...

Seeking a lead User Experience Consultant & Researcher to drive a high-profile Public Sector Defence project. You will bridge the gap between senior MOD stakeholders and technical developers to deliver a mission-critical application. The Details Rate: £700 - £725 per day (Inside IR35) Clearance: Active MOD SC Required … Preferred) Location: Hybrid (Remote with 4-5 days/month in London/South) Nationality: UK Nationals Only The Role Lead user research via interviews and workshops with senior military and civilian stakeholders. Translate complex personas and user journeys into high-fidelity wireframes and prototypes using Figma ...

. Location – Liverpool or London, hybrid homeworking (minimum 6 days a month in office) Are you passionate about optimising websites and enhancing user engagement? We’re looking for a Website and Digital Content Manager to play a pivotal role in improving the Royal College of Physicians’ online presence. Working … within the Communications, Policy and Research directorate, you’ll lead on content management, maintenance and analytics for our website—ensuring it effectively represents our brand, engages our audiences and meets organisational objectives. Purpose and scope Key responsibilities Create and publish high-quality, user-focused digital content aligned ...

with minimal oversight. Drive Creative Vision: Evolve and develop original design systems, campaign materials, and visual languages that elevate wider EMEA marketing efforts. Champion User-Centricity: Influence cross-functional teams to adopt user-centred design principles , challenging non-ideal solutions to ensure Product Excellence. Build XFN Relationships: Collaborate … strong command of conceptual, visual, and motion design . Deep experience spanning UX, UI, and marketing design , with the technical ability to create user flows, wireframes, mockups, and prototypes across multiple platforms. Proven experience leading design projects and managing people or cross-functional teams. Bonus Points (Preferred Qualifications) Experience ...