1 to 25 of 148 Permanent User Research Jobs in London

What’s in it for you · Exposure to global-scale research initiatives across multiple markets. · Hands-on experience conducting user research, usability evaluation, and market studies. · Opportunities to collaborate with international teams and influence product decisions through research evidence. · Strengthening of research methodology, user operations, and research project management skills. Key Responsibilities: 1. Research Execution · Conduct qualitative and quantitative research (e.g., surveys, interviews, heuristic evaluation, usability testing). · Analyse user behaviour, identify key problems, and synthesise insights into clear research findings. · Prepare structured research reports and deliverables ...

What’s in it for you · Exposure to global-scale research initiatives across multiple markets. · Hands-on experience conducting user research, usability evaluation, and market studies. · Opportunities to collaborate with international teams and influence product decisions through research evidence. · Strengthening of research methodology, user operations, and research project management skills. Key Responsibilities: 1. Research Execution · Conduct qualitative and quantitative research (e.g., surveys, interviews, heuristic evaluation, usability testing). · Analyse user behaviour, identify key problems, and synthesise insights into clear research findings. · Prepare structured research reports and deliverables ...

User Researcher Based at client locations, working remotely, or based in our Godalming or Milton Keynes offices. Up to £55,000, plus excellent company benefits. About Us Triad Group Plc is an award-winning digital, data, and solutions consultancy with over 35 years' experience primarily serving the UK public … systems to track unsafe products Powering systems that help the government monitor and reduce greenhouse gas emissions from commercial transport Role Summary As a User Researcher at Triad, you will play a significant role in our client assignments. You will work to define a bespoke approach on client assignments ...

deliver services as well as defining and developing the UX language of Triad. You should be an articulate and creative designer who can research and define user needs as well as solve the problems users face when interacting with business processes and IT systems. A strong portfolio … Year?" Our very own Head of UX, Lucille Harvey, was recognised for personal excellence at "The Chartered Institute for IT & Computing Awards." Key Responsibilities: User research: Plan and conduct user research with appropriate methods including user interviews and surveys to address research problems, establish ...

User Researcher - Consultant Akkodis are currently working in partnership with a leading service provider to recruit a number of User Researchers to join a leading digital team with a passion for user-centred design, critical thinking, problem solving and designing and building digital services and products. Please … with travel to client sites required on occasion and you will need to be eligible or hold current security clearance. The Role As a User Researcher you will work closely with Product Managers, Designers, developers, and other User Researchers to plan and conduct high-impact research that ...

months ending December 2024 totaled $13.8 billion. Mode of Working: 3 days working from client location Role: HCLTech are looking for an enthusiastic Senior User Researcher to join a small design team and support a new client project. The successful candidate will have a real and meaningful impact … building a new client account, by conducting user research, supporting their team, project and client. The project will be focused on the transformation of internal financial reporting & MI for senior managers and business leaders of a Teir-1 financial institution... The successful candidate will conduct ground level discovery ...

months ending December 2024 totaled $13.8 billion. Mode of Working: 3 days working from client location Role: HCLTech are looking for an enthusiastic Senior User Researcher to join a small design team and support a new client project. The successful candidate will have a real and meaningful impact … building a new client account, by conducting user research, supporting their team, project and client. The project will be focused on the transformation of internal financial reporting & MI for senior managers and business leaders of a Teir-1 financial institution... The successful candidate will conduct ground level discovery ...

Inside IR35)Contract Length: 3 monthsInterview Process: 1 stageLocation: Remote (with occasional travel if required)Role OverviewWe are looking for an experienced Senior User Researcher to join a government project. You will lead user research activities to ensure services are designed around real user needs … meet GDS standards.Key ResponsibilitiesPlan, design, and conduct user research using a range of qualitative and quantitative methods.Work closely with Service Designers, Product Managers, and Developers to integrate research findings into service design.Create actionable insights and present findings to stakeholders at all levels.Ensure compliance with GDS Service Standards ...

month contract basis. This is an excellent opportunity for someone who is passionate about crafting intuitive and impactful digital experiences that drive user engagement and optimise performance. The ideal candidate will have a solid grounding in UX/UI principles, user research methodologies, A/B testing … Conversion Rate Optimisation) techniques. You will be responsible for enhancing user journeys through data-driven design and insightful experimentation. As a Senior Product Designer, you will play a pivotal role in guiding the product's user experience and design direction. You'll be working cross-functionally with product ...

Cleared Preferred Ncounter are supporting a large-scale Defence and Public Safety programme seeking a Service Design Lead with a strong background in user research, creative problem solving and end to end service design. You will guide multidisciplinary teams to create services that are evidence driven, inclusive … built around real user needs. This role blends hands on research leadership with strategic service design, ensuring clarity from discovery through to delivery. You will shape propositions, map complex journeys, and drive insight led decision making across multiple workstreams. You will support and coach researchers and designers, raise ...

Cleared Preferred Ncounter are supporting a large-scale Defence and Public Safety programme seeking a Service Design Lead with a strong background in user research, creative problem solving and end to end service design. You will guide multidisciplinary teams to create services that are evidence driven, inclusive … built around real user needs. This role blends hands on research leadership with strategic service design, ensuring clarity from discovery through to delivery. You will shape propositions, map complex journeys, and drive insight led decision making across multiple workstreams. You will support and coach researchers and designers, raise ...

digital products and experiences for users of both public and private sector clients. The Accenture Experience Design practice comprises 5 design disciplines, being User Research, Service Design, Interaction Design, Design Systems and Design Thinking. In this newly created multi-disciplinary role, we are seeking a Senior Experience designer … join our Experience Design practice supporting both existing and new client engagements, who is a user centred designer to perform user research, transform the business process into user journeys through service design, and an experienced interaction designer who understands design systems, while designing new services that ...

digital products and experiences for users of both public and private sector clients. The Accenture Experience Design practice comprises 5 design disciplines, being User Research, Service Design, Interaction Design, Design Systems and Design Thinking. In this newly created multi-disciplinary role, we are seeking a Senior Experience designer … join our Experience Design practice supporting both existing and new client engagements, who is a user centred designer to perform user research, transform the business process into user journeys through service design, and an experienced interaction designer who understands design systems, while designing new services that ...

Senior User Researcher - Public Sector Remote Working £500-£550 - Per a day Inside IR35 4 Months Initially Help shape the future of digital public services. We are looking for a forward-thinking Senior User Researcher to drive the evolution of our digital platform. In this role, you will … move beyond the basics to explore how interactive tools and AI can revolutionize the way we meet user needs. You won't just be validating current performance; you will be building the data infrastructure and strategic roadmap required to support future service expansion. As a User Researcher ...

seeking a Product Designer to play a key role in shaping the user experience of our Web3 products. Reporting directly to the Head of Product, this role will own the design vision and execution across web and mobile platforms. The Product Designer will translate complex blockchain concepts into intuitive … user journeys, drive user research and testing, and build scalable design systems in collaboration with product and engineering. This is a hands-on role for a designer who is both strategic and execution-focused, with a strong passion for creating seamless and trustworthy digital experiences. Responsibilities Drive ...

User Researcher - Public Sector Projects Location: UK (Hybrid working) Salary: Up to £55,000 + excellent benefits Clearance: Active SC clearance required or eligibility to obtain We're working with a leading consultancy that's driving digital transformation across the UK public sector. They're looking for an experienced … User Researcher to join their team and help shape user-centred, accessible services that make a real impact. This is a fantastic opportunity for someone who thrives in agile, multidisciplinary environments , has strong experience with GDS standards , and is passionate about inclusive design. What You'll Be Doing ...

User Researcher - Public Sector Projects Location: UK (Hybrid working) Salary: Up to £55,000 + excellent benefits Clearance: Active SC clearance required or eligibility to obtain We're working with a leading consultancy that's driving digital transformation across the UK public sector. They're looking for an experienced … User Researcher to join their team and help shape user-centred, accessible services that make a real impact. This is a fantastic opportunity for someone who thrives in agile, multidisciplinary environments , has strong experience with GDS standards , and is passionate about inclusive design. What You'll Be Doing ...

users of both public and private sector clients. The STS Digital Consulting practice comprises Business Analysis, Enterprise Service Design and 5 design disciplines, being User Research, Service Design, Interaction Design, Design Systems and Design Thinking. As a Business Analyst: You will play an important role in bridging … documentation. For this role you are: A discovery leader and comfortable with planning, conducting, analysing and communicating findings that ground design decisions against user needs. An intellectually curious, creative problem solver and passionate about solving business problems by creating inclusive, accessible services for a diverse user population. Collaborative ...

users of both public and private sector clients. The STS Digital Consulting practice comprises Business Analysis, Enterprise Service Design and 5 design disciplines, being User Research, Service Design, Interaction Design, Design Systems and Design Thinking. As a Business Analyst: You will play an important role in bridging … documentation. For this role you are: A discovery leader and comfortable with planning, conducting, analysing and communicating findings that ground design decisions against user needs. An intellectually curious, creative problem solver and passionate about solving business problems by creating inclusive, accessible services for a diverse user population. Collaborative ...

Triad, you will play a significant role in our client assignments. You will be responsible for designing end-to-end services, ensuring that user needs, business goals, and technology capabilities align to create seamless and impactful experiences. Could you be Triad's next 'Rising Star of the Year … very own Head of UX, Lucille Harvey, was recognised for personal excellence at 'The Chartered Institute for IT & Computing Awards.' Key Responsibilities: User-Centred Service Design - Design and prototype end-to-end services, ensuring usability, accessibility, and efficiency. Research & Discovery - Conduct user research and stakeholder engagement ...

Triad, you will play a significant role in our client assignments. You will be responsible for designing end-to-end services, ensuring that user needs, business goals, and technology capabilities align to create seamless and impactful experiences. Could you be Triad’s next “Rising Star of the Year … very own Head of UX, Lucille Harvey, was recognised for personal excellence at “The Chartered Institute for IT & Computing Awards.” Key Responsibilities: User-Centred Service Design - Design and prototype end-to-end services, ensuring usability, accessibility, and efficiency. Research & Discovery - Conduct user research and stakeholder engagement ...

User Researcher – SC Cleared (Permanent Role) We're partnering with a well-regarded IT services firm that delivers digital transformation solutions to public sector clients. They're looking to onboard a permanent User Researcher with experience working in GDS-aligned environments. Location: Remote-first, occasional travel to client … year + benefits Security Clearance: Active SC clearance required Key Requirement: Familiarity with Government Digital Service (GDS) standards and practices The Role As a User Researcher, you'll be central to uncovering the needs and behaviours of end-users and ensuring digital services are designed with them in mind. ...

User Researcher – SC Cleared (Permanent Role) We're partnering with a well-regarded IT services firm that delivers digital transformation solutions to public sector clients. They're looking to onboard a permanent User Researcher with experience working in GDS-aligned environments. Location: Remote-first, occasional travel to client … year + benefits Security Clearance: Active SC clearance required Key Requirement: Familiarity with Government Digital Service (GDS) standards and practices The Role As a User Researcher, you'll be central to uncovering the needs and behaviours of end-users and ensuring digital services are designed with them in mind. ...

functional teams. With 3-5 years of experience in service design, you’ll bring expertise in translating complex policy and organisational challenges into clear, user-centred service experiences. You’ll lead service design activities from framing challenges and conducting user research to mapping end-to-end journeys … developing holistic service models that meet both user needs and government objectives. Applicants must be SC clearable, have proven experience with GDS (Government Digital Service) standards and be able to demonstrate their work through a portfolio, case study or work samples. Scope, plan, and collaborate in service design activities ...

functional teams. With 3-5 years of experience in service design, you’ll bring expertise in translating complex policy and organisational challenges into clear, user-centred service experiences. You’ll lead service design activities from framing challenges and conducting user research to mapping end-to-end journeys … developing holistic service models that meet both user needs and government objectives. Applicants must be SC clearable, have proven experience with GDS (Government Digital Service) standards and be able to demonstrate their work through a portfolio, case study or work samples. Scope, plan, and collaborate in service design activities ...