5 of 5 Permanent Verint Jobs in London

native and optimized for performance, productivity, and employee engagement. What do you need? Expertise in workforce management strategy, across platforms like NICE, Genesys, Verint, Alvaria, Assembled, Playvoc, Calabrio, injixo, CommunityWFM, Tymeshift, or QStory. Strong change management, senior stakeholder management, collaboration, and communication skills. Proficiency in data analysis and reporting ...

with the business requirements to incorporate AI & automation for new and more efficient trading workflows for voice broking.**Experience/Competences**Essential* Knowledge of Verint VFC, Redbox, WordWatch and NICE NTR voice recording systems* Detailed understanding of BT Trader voice control requirements, Compliance, Risk and Regulation* Understanding of Trader ...

marketplace support. Prior exposure to DoorDash, Wolt or comparable platforms. Background delivering inside complex integrations or M&A contexts. Familiarity with WFM platforms (e.g. Verint, AWS Connect, Assembled, Calibrio) and CX tooling (e.g. Zendesk, Intercom). Ways of Working This is a hands-on leadership role. The role requires ...

smooth migration from legacy to AWS platforms while enabling AI-driven enhancements. The role demands 5+ years in trader voice engineering, deep knowledge of Verint, Redbox, WordWatch, NICE NTR, and cloud services, with strong collaboration across IT, compliance and trading teams. #J-18808-Ljbffr ...

automation and process optimization.Qualifications3+ years of experience in Product Management, Project Management, Workforce Management, Contact Center Operations, Business Analysis, or a related field.Exposure to Verint Workforce Management or other workforce optimization platforms.Familiarity with workforce management concepts such as forecasting, scheduling, capacity planning, or intraday management.Experience supporting contact center operations ...