a Infrastructure Engineer, you'll take ownership of both day-to-day infrastructure support and key technology projects. You will be supporting multiple sites, deploying new systems, leading server and network upgrades, and ensuring the smooth running of complex infrastructure environments. Key responsibilities include: Acting as the go-to expert for 3rd line technical support across multiple UK … and security while maintaining clear, comprehensive documentation. What will you need? Minimum of 5 years' experience in a 3rd line IT support or infrastructure role. Deep understanding of WindowsServer (2012-2025) and Windows OS support. Expertise in Microsoft 365 Administration (Exchange, SharePoint, Azure). Hands-on experience with Active Directory and Azure AD. … to . By applying, you consent to your application being processed and submitted to the client for this vacancy only. KEY SKILLS - IT Infrastructure, 3rd Line Support, Networking, WindowsServer, Active Directory, Microsoft 365, Azure, Hyper-V, TCP/IP, DNS, DHCP, VPN, Cisco Meraki, ITIL, Project Delivery, Mentoring, Technical Support. TPBN1_UKTJ More ❯
for updating Technical Knowledge base with new and amended fixes Adhering to change management process for all supported environments Ensuring Standard Operating Procedures are in place and followed Server infrastructure configuration, security and maintenance. Capacity and performance management Software configuration, updates, deployment and management Security assessment and vulnerability mitigation of hardware and software estate. Hardware installation and configuration … contracts Highlighting areas of service and technology for improvements Any other reasonable duties as required by the business Skills/Experience: Essential Active directory Systems & Tools: Microsoft Exchange, WindowsServer (2019+), SharePoint (On-Premise), SQL Server, Microsoft Certificate Authority & Patch Management tools (e.g. ManageEngine Patch Manager) Infrastructure Management: Ideally VMWare Network & Security: LAN, WAN More ❯
RCAs/RFOs Experience in: Microsoft Cloud Stack: Azure, ASR, WVD, Endpoint Manger Azure Active Directory (Identity, MFA, Conditional Access) Supporting M365 environment Microsoft Active Directory, Exchange, AOVPN, WindowsServer OS Intune, Endpoint management, MDM Scripting languages such as PowerShell Knowledge of File System Technologies Knowledge of domain services: DNS, DHCP, VPN etc. About the person More ❯
users, and vendors while driving high service standards. The role will be part of the Application Support team. Key Responsibilities: Provide advanced technical support for enterprise applications across Windows, macOS, and Linux platforms. Configure network protocols and troubleshoot network layer issues. Serve as the escalation point for complex incidents and application issues, driving resolution end-to-end. Collaborate … governance. Hybrid working (Working from home, office, and potential travel involved). The Skills: Previous experience supporting over 200+ users in a similar role. Strong technical skills in Windows 10, Apple OS, Azure AD, AD, Group Policies, Microsoft/Office 365, Azure Virtual Desktop, Jamf Cloud, and Intune Autopilot. VOIP system knowledge. Windows imaging and deployment … technology/PEDs/PDQs/Tills; experience with SaaS POS solutions is advantageous. PCI/P2PE knowledge is advantageous but not essential. Jamf Pro experience. Understanding of Windows servers and AWS. Experience with NewStore or similar POS systems. Key Skills: 2+ years supporting over 200+ users. Excellent communication skills, capable of translating complex technical issues for non More ❯
Senior Windows Infrastructure Engineer sought by leading investment bank based in the city of London. Inside IR35 - 2 days a week on site Role Overview: We are looking for a skilled Windows Infrastructure Engineer to manage, support, and improve our Windows-based systems. You'll be responsible for ensuring the reliability, security, and performance … of our infrastructure. Key Responsibilities: Maintain and support WindowsServer environments (). Manage Active Directory, Group Policy, DNS, and DHCP. Support virtualization (VMware/Hyper-V). Automate tasks using PowerShell. Monitor system performance and apply updates/patches. Implement backups and disaster recovery processes. Support hybrid cloud environments (e.g., Azure, O365). Provide 2nd/… 3rd line infrastructure support. Requirements: Essential: 5+ years in Windows infrastructure or systems engineering. Strong skills in AD, GPO, and Windows Server. PowerShell scripting experience. Virtualization (VMware or Hyper-V). Good understanding of networking basics. Background in banking/financial services Desirable: Azure, Office 365, Intune experience. Microsoft certifications (e.g., MCSA, AZ-104). Experience More ❯
IaaS systems, while also managing digital services and SaaS platforms. Essential Requirements: Degree or equivalent in a related discipline, such as Computer Science or IT. MCSA/MCITP: Server Administrator/VCP or equivalent IT qualifications. Microsoft 365 certifications, including PowerShell for mailbox permissions. Advanced Microsoft Office suite skills with extensive demonstrable experience of Teams (including Teams/… SharePoint. 5+ years' experience managing SaaS platforms, e.g. business communication platforms, intranet, ATC. 5 + years' experience in managing Cisco switches and routers. Operating systems knowledge e.g. MS WindowsServer, NLB and clustering. 5 + years' experience managing Azure Conditional Access policies, Active Directory, and Virtue Desktop, primarily Virtual Machine Infrastructure. Strong knowledge/experience of … troubleshooting networking protocols and technologies such as TCP/IP, DNS, DHCP, Firewalls, TCP/IP routing, LAN, WAN. Knowledge of ITSM Frameworks. Strong knowledge of Microsoft Exchange Server and Office 365 including Sharepoint, AzureAD, LAN, Internet access, firewalls and Exchange/Office 365. Good knowledge of Hyper-V and VMware ESX. Good Knowledge of backup and DR More ❯
across a variety of SME and enterprise clients. Key Responsibilities: Act as the senior technical escalation point for complex support issues across client environments. Administer, maintain, and troubleshoot WindowsServer environments, networks, and cloud platforms. Manage Active Directory, Group Policy, DNS/DHCP, and M365 (Exchange, SharePoint, Teams, Intune). Perform server migrations, cloud … internal knowledge base. Required Skills & Experience: Proven experience in a 2nd/3rd line support role within an MSP or multi-client environment . Strong technical expertise in: WindowsServer 2016-2022 Microsoft 365 administration Active Directory , Group Policy, DNS/DHCP Azure administration and migration experience VMware or Hyper-V environments Networking (firewalls, VLANs, routing More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Oscar Technology
across a variety of SME and enterprise clients. Key Responsibilities: Act as the senior technical escalation point for complex support issues across client environments. Administer, maintain, and troubleshoot WindowsServer environments, networks, and cloud platforms. Manage Active Directory, Group Policy, DNS/DHCP, and M365 (Exchange, SharePoint, Teams, Intune). Perform server migrations, cloud … internal knowledge base. Required Skills & Experience: Proven experience in a 2nd/3rd line support role within an MSP or multi-client environment . Strong technical expertise in: WindowsServer 2016-2022 Microsoft 365 administration Active Directory , Group Policy, DNS/DHCP Azure administration and migration experience VMware or Hyper-V environments Networking (firewalls, VLANs, routing More ❯
BCP plans for the infrastructure area with biannual tests. Technical Experience Microsoft Azure Infrastructure design and administration, including topology, Azure networking, services, and component knowledge, Microsoft AD (Entra), Server and SQL experience, O365 administration and design Global Software Patching and estate management via Intune Firewall (Azure, CheckPoint and Cloudflare), DNS, VPN, WIFI and Local Area Network design & administration … knowledge/experience, Prior to the last 5 years in Enterprise Management of a global estate/user-base, a demonstrable technical infrastructure engineering level background, working on WindowsServer, AD , SQL environments, Firewalls/SDWAN, and Networks (WAN &/or LAN). The Client is based in the City of London. This is a hybrid More ❯
BCP plans for the infrastructure area with biannual tests. Technical Experience Microsoft Azure Infrastructure design and administration, including topology, Azure networking, services, and component knowledge, Microsoft AD (Entra), Server and SQL experience, O365 administration and design Global Software Patching and estate management via Intune Firewall (Azure, CheckPoint and Cloudflare), DNS, VPN, WIFI and Local Area Network design & administration … estates to SaaS and Cloud services platforms, Legacy tech to Azure knowledge/experience, Prior to the last 5 years, a technical infrastructure engineering level background, working on WindowsServer, AD , SQL environments, Firewalls/SDWAN, and Networks (WAN &/or LAN). The Client is based in the City of London. This is a hybrid More ❯
and clients to understand their environments and priorities Key Skillset: 4+ years of experience in 2nd/3rd line support roles, ideally within an MSP Strong experience with: WindowsServer OS, Active Directory, Group Policy Microsoft 365, Azure, SharePoint, Intune Virtualisation: Hyper-V and VMware environments Networking: TCP/IP, DNS, DHCP, LAN/WAN, VPNs More ❯
Trading Ring participants. The Senior Digital Workplace Engineer will help design, develop, manage and maintain the LME's core DW and EUC IT infrastructure standards, specifically focused on Windows 11 operating systems for use with laptop hardware, Virtual Desktop Infrastructure, Azure and M365 Services as well as on premise hosted DW and EUC technologies such as application packaging … XenApp and XenDesktop technologies and other EUC platforms such as those delivering Enterprise Mobility Management. Knowledge of services such as Entra ID, Active Directory, SSO, idP, M365, Intune, Windowsserver infrastructure and PKI is essential with knowledge of SCCM, Citrix, Office, Azure Virtual Desktop, Linux and OpenShift Container Platform systems being highly desirable. The successful candidate … appropriate, participate in operational change management process When appropriate, ensure suitable contribution to major incident recovery processes Required Technical Knowledge and Level of Experience - Extensive technical experience with MicrosoftWindows 10 and proven track of creating secure builds and related standards Extensive technical experience with desktop hardware and SCCM Extensive experience and detailed technical knowledge of Microsoft Active More ❯
in special projects About You Minimum 3 years' experience in helpdesk or technical support roles At least 2 years' experience using RMM technologies Strong understanding of Microsoft environments: WindowsServer OS, Hyper-V, VMware, Azure Active Directory, SharePoint Confident with networking technologies: LAN, WAN, TCP/IP, DNS, DHCP, VPN, VLAN, VOIP Experienced in security audits More ❯
in special projects About You Minimum 3 years' experience in helpdesk or technical support roles At least 2 years' experience using RMM technologies Strong understanding of Microsoft environments: WindowsServer OS, Hyper-V, VMware, Azure Active Directory, SharePoint Confident with networking technologies: LAN, WAN, TCP/IP, DNS, DHCP, VPN, VLAN, VOIP Experienced in security audits More ❯
Hampton Court, Greater London, United Kingdom Hybrid / WFH Options
Mackenzie Jones IT
will support 100+ staff members & 100 students. Technical Skills Required: 3rd Line - 2nd Line IT Support Engineer - 3 to 4 years’ experience. Microsoft 365 Admin, SharePoint & MS Teams. WindowsServer - knowledge of AD, DNS, DHCP, VMware etc. Networking - Troubleshooting Switches, Wireless A/P, LAN/WAN, TCP/IP, DNS, VLAN, VPN - 2nd Line Support …/Desirable to have Ubiquity or Cisco Meraki experience. Support of End User Devices - Windows, Laptop, Desktop, iPads & Tablets. Hardware & Software support - installation, configuration & deployment. Media Audio/Visual devices - i.e., Projectors & Interactive Displays etc. Security - Firewall, AV, Web Filters & Security Policies. VOIP Comms or Telephony support. Desirable Experience - Apple MDM solutions - iPads, iPhones. ITIL Framework knowledge. Managing … Yearly Salary Review. Keywords: 3rd Line IT Support Engineer, 2nd Line IT Support Engineer, IT Support, 2nd Line IT Engineer, 2nd Line IT Support, MS 365, Office 365 & Windows 11, Windows 10, Active Directory, DNS, DHCP, WindowsServer, Wi-Fi Network Controllers & Switches, Audio & Visual Devices, Wireless A/P, LAN/ More ❯
internal teams and clients on infrastructure roadmaps and cloud strategy. Maintain security and compliance standards across cloud and hybrid estates. Skills & Experience Required: Solid background in traditional infrastructure: WindowsServer, AD, DNS/DHCP, virtualisation (VMware/Hyper-V), networking basics. Proven experience designing and supporting production environments in Microsoft Azure. Strong understanding of: Azure AD More ❯
Senior IT Engineer - Barnet - MSP - £40k-45k (DOE) A Senior IT Engineer with a solid understand of WindowsServer implementation and administration, O365, Azure and an MSP background is required a well-established Microsoft Gold Partner based in Barnet. This tight-knit MSP have been trading for over 20 years supporting locals SMEs who take pride … with great L2/L3 experience who are eager to get involved in a range of IT Infrastructure projects. What we're looking for: IT MSP Experience - essential WindowsServer 2016 and above (implementation, migration, administration) Virtualisation: Hyper-V, VMware O365 Admin Centre (SharePoint, OneDrive) Group Policy (DNS/DHCP) Exposure to managing cloud hosted environments … Gianluca @ circlerecruitment . com. Feel free to add me on LinkedIn or call me on for more information Key words: MSP, IT Managed Service Provider, Microsoft Gold Partner, WindowsServer, Active Directory London, Barnet, Enfield, Hertfordshire, North London, Networking, IT Support, 1st line, 2nd line, 3rd line, infrastructure, Azure, Cloud, Office 365, VMware, ServerMore ❯
Infrastructure Engineer to join our collaborative and skilled team supporting a critical MOD site. This is an exciting opportunity to serve as a Subject Matter Expert (SME) in Windows-based enterprise infrastructures. You'll play a central role in the design, deployment, and support of high-security systems that underpin key defence and aerospace operations. Your Impact Take … and other IT teams. Provide expert-level troubleshooting for incidents escalated from 1st and 2nd line support, ensuring consistent and minimal disruption to services. Deploy and integrate secure WindowsServer environments (Active Directory, Group Policy, DNS, DHCP) using industry best practices. Implement and maintain infrastructure security measures such as patching, access controls, and hardening to align … similar lockdown tools. Experience working with high-security MOD systems and secure design principles. Familiarity with security and compliance documentation (e.g. RMADS, SyOPs, NIST frameworks). Core Technologies Microsoft: WindowsServer 2019/2022/2025 Active Directory, Group Policy, DNS, DHCP Exchange Server 2019, SQL Server, SharePoint 2019 VMware: VMware Cloud More ❯
Kingston Upon Thames, Surrey, England, United Kingdom
GreatFind Recruitment
the primary onsite IT contact, delivering 1st/2nd line support and escalating complex issues to the 3rd line MSP. Manage and maintain the school’s IT infrastructure: Windows servers, virtual environments, storage, networking, Wi-Fi, firewalls, and end-user devices (Windows/macOS/iOS). Support the events team with their day-to-day … IT requirements. Administer systems such as Microsoft 365, SharePoint, Teams, Entra ID, Intune, and Apple MDM. Oversee IT projects including server migrations, OS upgrades, and database implementation. Support educational software platforms including MIS (iSAMS), safeguarding (CPOMS), and e-learning tools. Coordinate priorities and projects with external MSPs and third-party vendors. Provide end-user training and support to … educational setting. Strong interpersonal skills with the ability to communicate clearly with non-technical users. Excellent organisational skills, able to manage multiple priorities independently. Solid technical knowledge of: WindowsServer, AD, DNS, DHCP, VMware Microsoft 365, Intune, Entra ID End-user device management (Windows/macOS/iOS) Networking fundamentals (VLAN, VPN, TCP/ More ❯
high availability infrastructures Maintain compliance with ISO 27001 and Cyber Essentials Plus Conduct root cause analysis (RCA) and document major incidents/problems Skills & Experience: Essential: Proficiency with Windows 11, macOS, Linux, and Office 365 Experience with Microsoft Azure, and Microsoft O365 services Solid understanding of WindowsServer, Hyper-V and/or VMware More ❯
Microsoft Azure (compute, networking, identity, storage). Strong working knowledge of Microsoft 365 platform services (Exchange Online, SharePoint, Teams, Power Platform, security/compliance). Solid background in WindowsServer, virtualisation (VMware/Hyper-V), and on-premises data centre infrastructure. Proven track record of translating strategy into executable engineering workstreams and delivering results at pace. More ❯
City of London, London, England, United Kingdom Hybrid / WFH Options
AWD online
work is completed to their satisfaction CANDIDATE REQUIREMENTS Previous experience working on a 1st Line/2nd Line Technical IT Helpdesk supporting users Microsoft Terminal services/RDS MicrosoftWindows 10/11 Microsoft 365 including Intune and Autopilot Active Directory Azure Active Directory DNS and DHCP Excellent customer service, communication and interpersonal skills Excellent English written and … of working in a structured ISO27001 environment with specific awareness of Security Incident processes Experience working within a Managed Service Provider (MSP) PTRG monitoring or infrastructure monitoring toolsets WindowsServer Administration BENEFITS Annual Salary up to £32,000 per annum Working in an inclusive environment Industry renowned training/certifications (sponsored by the company) Wide range More ❯
Line Engineers, resolving technical issues efficiently and thoroughly Troubleshoot and support a wide range of environments, with a strong focus on networking infrastructure Support Microsoft 365, Azure, and WindowsServer environments Manage and maintain network devices — ideally including Meraki, UniFi, or DrayTek Assist with the onboarding of new clients and contribute to infrastructure projects Liaise directly … DNS, DHCP, VPNs, configuring, routing, switching, and hands-on experience with Meraki, UniFi, or DrayTek devices Good knowledge of Microsoft 365 and hands-on experience with Microsoft Azure WindowsServer and Active Directory administration Experience with PowerShell scripting (bonus, not required) Experience with ConnectWise (desirable) Excellent communication skills A proactive, problem-solving mindset and eagerness to More ❯
in our Service Desk team. Using your skills in technical analysis and 1st Line Support you will be responsible for supporting our internal employees, assisting with PC, applications, server, networking and hardware issues either in person, email, Teams, or via phone. You will be resolving issues in a timely manner and taking ownership of tasks allocated to you … escalating issues to 2nd and 3rd Line Support. Your day to day will include: Dealing with Microsoft operating systems (e.g. Windows 11, Windowsserver, Microsoft Office 365), networking and Active Directory Troubleshooting MS Office, antivirus software Analysing, prioritising and fixing all requests for both Head Office and Field staff and escalate issues to 3rd … deployment and patch management Asset and inventory management What we need from you: Proven experience working in a Service Desk function/1st Line Support Strong expertise in Windows 10/11 Proven experience with MS Office 365 Ability to work independently on 2nd line technical issues Strong understanding of Active Directory administration Expertise in Microsoft 365 ecosystem More ❯
London, Shadwell, United Kingdom Hybrid / WFH Options
VIQU IT
Proven expertise with Azure and Microsoft 365 technologies. Strong understanding of networking and security best practices. Hands-on experience with VLANs, VPNs, firewalls, and switches. Proficient in managing WindowsServer environments, including DNS, DHCP, NPS, and Group Policy. If you know someone who would be ideal for this role, by way of showing our appreciation, VIQU More ❯