Customer Services Analyst - 2nd Line
- Hiring Organisation
- Iris Recruitment
- Location
- London, United Kingdom
- Employment Type
- Permanent
including calculations, statutory deductions, and corrections Investigate system or data issues and escalate where required with clear diagnostics Accurately log and manage cases using Zoho Collaborate with Product and Engineering to share customer feedback and recurring issues Support the development of customer guidance, FAQs, and internal knowledge What were ...