long-term partnerships that drive efficiency, visibility, and automation across IT operations. Market Insight & Collaboration Stay current with leading ITSM platforms (ServiceNow, BMC, Jira Service Management, Freshservice, etc.) and trends in integration and automation. Share customer insight with Marketing, Product, and Delivery teams to influence go-to-market strategy … Highly self-motivated, commercially minded, and comfortable operating with ownership and autonomy. Highly Desirable (not all required) Experience selling around ITSM platforms (e.g. ServiceNow, Jira Service Management, BMC, Freshservice). Exposure to integration platforms, automation tools, workflow orchestration, or service management tooling. Background selling into MSPs, service providers, systems ...