4 of 4 Permanent Mentoring Jobs in Lutterworth

weekly progress updates, resource plans, and risk mitigation strategies. Collaborate with Product Management, Engineering, Professional Services, and Pre-Sales to align development efforts. Maintain high performance standards through coaching, mentoring, and structured performance reviews. Act as an escalation point and be accountable for delivery, quality, and performance. Contribute to continuous improvement in team processes, tooling, and practices. Support career development More ❯

that incident management processes align with industry best practices and adhere to agreed-upon service levels. Team Management Lead and manage a team of product support specialists, providing coaching, mentoring, and performance management. Allocate resources effectively, monitor workload, and provide guidance to team members to ensure optimal support delivery. Conduct regular performance evaluations, identify training needs, and facilitate professional development More ❯

toleadandinspiresoftwaredevelopmentandtestteams.Thisrolewilloverseethedevelopmentoftheirproductsuite,includingbespokesoftwarecustomisationsandenhancements,ensuringhigh-qualitydeliverythatmeetsbothinternalandexternalstakeholderexpectations. Theidealcandidatewillhavestrongleadership,projectmanagement,andtechnicalskills,withabackgroundinagilemethodologiesanddeliveringsecure,enterprise-gradesoftwaresolutions. Responsibilities:- Leadandmanagesoftwaredevelopmentandtestteamsforassignedproductsandprojects. EnsureadherencetotheSoftwareDevelopmentLifeCycle(SDLC)and company businessprocesses. ServeasScrumMastertodrivesprints,managereleases,andremovetechnicalblockers. Provideweeklyprogressupdates,resourceplans,andriskmitigationstrategies. CollaboratewithProductManagement,Engineering,ProfessionalServices,andPre-Salestoaligndevelopmentefforts. Maintainhighperformancestandardsthroughcoaching,mentoring,andstructuredperformancereviews. Actasanescalationpointandbeaccountablefordelivery,quality,andperformance. Contributetocontinuousimprovementinteamprocesses,tooling,andpractices. Supportcareerdevelopmentandsuccessionplanningforteammembers. Experiencerequired DegreeinSoftwareEngineeringorrelateddiscipline. Minimumof5+yearsinasoftwareleadershipormanagementrole. Provenexperienceleadingsoftwareteamsof20+developers/testers. Strongsoftwareengineeringbackgroundwithanunderstandingofmoderncodingstandards,patterns,andtools. Demonstratedsuccessdeliveringcomplexsoftwareprojectsontimeandwithinbudget. Hands-onexperiencewithAgile/Scrum,sprintplanning,backloggrooming,andreleasemanagement. Proficiencyinriskmanagement,resourceallocation,andstakeholdercommunication. Knowledgeofsecuresoftwaredevelopmentpracticesessentialwithanyexperienceofthecybersecurityindustrydesirable. UnderstandingofISO9001 More ❯

3rd line support analysts if the problem is more complex. ? Prioritising and managing several tasks concurrently. ? Ensure asset database is maintained and kept up to date. ? Providing support/mentoring to IT Apprentice and future recruitments. The ideal candidate will have/be: ? Experience within IT Service Delivery. ? Service Desk experience - Managing IT Tasks & setting business expectations through good communications. More ❯