Support Analyst
Maidenhead, Berkshire, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Marc Daniels
days a week. Key Responsibilities: Act as the first point of contact for all queries via phone, email, and ticketing system Provide 1st line technical support for the billing team Log, triage, track and service requests through to resolution or escalation Diagnose and troubleshoot basic issues using established procedures Escalate unresolved incidents to 2nd or 3rd line support as appropriate More ❯
Employment Type: Permanent
Salary: £28000 - £32000/annum
Posted: