an MSP support desk or field/customer facing role In-depth knowledge Windows Server 2012/2016/2019, Windows 11-10 OS O365 tenant setup and administration SharePoint administration Hyper-V AD/AzureAD, Group Policy admin (DNS/DHCP) Good networking knowledge - i.e. routers, switches Hands-on experience of firewalls (ideally Draytek, Meraki) Full UK Drivers More ❯
years in a technical support or network support role Strong understanding of Windows Server 2012+ and Windows 10+ Hands-on experience with Active Directory, Group Policy, Microsoft 365, and SharePoint Online Good networking knowledge: DNS, routing, switching Experience supporting users remotely and on-site Excellent communication skills and a proactive, problem-solving mindset Full UK driving licence More ❯
of networking technologies (Routers \ Switches) Understanding of networking fundamentals (DNS \ DHCP \ EMAIL etc.) Recognised accreditations (MCP's, CompTIA). Foundation Certificate in ITIL. VoIP knowledge, preferably Gamma. Experience with SharePoint On-Line Exposure to Meraki, Cisco and Draytek switch, router and wireless infrastructure. Knowledge and experience with monitoring, antivirus and backup technologies Apple products and support. Knowledge of desktop More ❯
