Application Support Analyst
- Hiring Organisation
- Pearson Whiffin IT & Digital
- Location
- Maidstone, Kent, South East, United Kingdom
- Employment Type
- Permanent
Applications/Platform Support Analyst We are looking for a proactive and customer-focused IT Platform Support Analyst to join our growing technology team. This is an excellent opportunity for an experienced support professional who enjoys troubleshooting technical issues … primary point of contact for platform-related support queries and incidents. Investigate, diagnose, and resolve technical issues across business-critical applications and platforms. Monitor platform performance using monitoring and alerting tools, proactively identifying potential issues before they impact users. Log, track, prioritise, and manage incidents and service ...