Platform Support Analyst
- Hiring Organisation
- Pearson Whiffin IT & Digital
- Location
- Maidstone, Kent, South East, United Kingdom
- Employment Type
- Permanent
- Salary
- £50,000
ensuring timely resolution in line with agreed SLAs. Monitor platform performance, identify recurring issues and proactively recommend improvements. Assist with data analysis, reporting and dashboard creation, ideally using Power BI. Maintain clear technical documentation, knowledge articles and support processes. Support testing, system enhancements and the rollout of new features ...