2 of 2 Permanent E-Commerce Jobs in Maidstone

solutions to streamline sales processes. Provide expertise in Salesforce Service Cloud or Commerce Cloud to optimize customer service operations or e-commerce capabilities. Configure Salesforce to meet business requirements, including workflows, validation rules, and custom objects. Create and maintain comprehensive documentation for all development and More ❯

Job Description Head of eCommerce Location Ashford, Kent (hybrid 1 -2 days p/week) We have an exciting opportunity for a Head of eCommerce to join our Marketing and Digital Leadership Team. Reporting into the Marketing and Digital Director you will manage the eCommerce team and key partners, being … responsible for the sales performance, customer experience, development and optimisation of the eCommerce platform. What youll be doing: Enhance the customer experience by creating an intuitive and frictionless sales process that drives business growth Work closely with cross functional teams including Sales, Marketing, Digital, Merchandising, Commercial, Design and external development … technology and testing partners to improve the eCommerce platforms features and functionalities Key targets include ease and retention of customer orders, basket size growth and consolidation, positive differentiation vs. competitor, transformation based on customer order trends, and ongoing digitisation of our sales. What we are looking for: In depth understanding More ❯