2 of 2 Permanent Service Delivery Jobs in Maidstone

with the power of one of the worlds leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! JOB DETAILS Working pattern is Monday to Friday, 8:00am-17.00pm, 8.30am - 17.30pm and 9am -18.00pm - on a rota basis Hybrid after … part of our customer and field operations team. In this role, youll be the central point of contact for customers and engineers, delivering exceptional service and support across phone, email, portal, and chat. Youll manage work orders, schedule and optimise engineer visits, provide updates, and resolve escalations efficiently. Your ...

business needs. You’ll be responsible for shaping technology strategy, overseeing budgets, and leading multi-disciplinary teams across a mix of waterfall and agile delivery environments. Key Responsibilities Lead the development and execution of the organisation’s technology strategy and roadmap. Manage budgets, ensuring spend is optimised and aligned … strategic objectives. Provide inspirational leadership to technology teams, fostering a high-performance and collaborative culture. Oversee delivery of complex programmes using both waterfall and agile methodologies. Drive transformational change across systems, processes, and ways of working. Partner with senior leadership to ensure technology supports organisational priorities and long-term ...