Technical Service Lead
- Hiring Organisation
- Smartbox Assistive Technology
- Location
- Malvern, Worcestershire, United Kingdom
- Employment Type
- Full-Time
- Salary
- £40,000 - £50,000 per annum
root cause investigations, and working closely with our Hardware Engineering team to improve product reliability and customer outcomes. Working collaboratively across Customer Services, Production, Quality, Supply Chain and Engineering, you'll help remove barriers, improve communication and drive operational excellence across the entire customer journey. You'll also lead … working at the intersection of: Assistive technology and accessibility. Technical troubleshooting and people leadership. Customer experience and operational excellence. Product reliability, quality and regulatory compliance. Every repair you and your team complete has a direct impact on someone's ability to communicate, connect with others and live independently. ...