2 of 2 Permanent 2nd Line Engineer Jobs in Manchester

Location - Bury/Manchester About the role Our client is seeking a hands-on, customer-focused IT Support person to provide 1st and 2nd Line support across the business. They are a leading expert in their field and offer an exceptional service UK wide. This role … will play a key role in maintaining operational stability while supporting ongoing improvements and projects across the IT estate. Key Responsibilities Provide 1st and 2nd Line IT support to internal users via desk-side, remote, and face-to-face engagement Log, prioritise, and resolve incidents and service ...

Support Engineer | Manchester City Centre | 1st/2nd Line Support | Flexi time Some support jobs are basically call-centre work with a different title. Reset passwords. Close tickets. Escalate anything remotely technical. Repeat until burnout. This isn’t one of those. Standard 8 is representing … technical ability, part communication, and part keeping calm while somebody insists they “haven’t changed anything”. This is a hands-on 1st and 2nd line role supporting users across the business with the usual mix of desktops, laptops, Microsoft 365, printers, authentication issues, networking problems ...