2nd Line Support Engineer
Manchester Area, United Kingdom
ConnexAI
an expert on our SaaS product, learning how to resolve support issues from various angles. Past Enterprise support engineers are now leading teams or have moved into 3rd-line support. As we grow, the opportunity for career growth will increase. You will be joining a collaborative team that adopts a joint action approach to solving problems. Teamwork is … voice, email, live chat, SMS, WhatsApp, Facebook, and Instagram, in addition to our in-house AI and WFO/QA applications. You will collaborate closely with the 3rd-line Support and Development teams, where you will read and assess Python and JavaScript code for streamlined operations and solutions. This is a highly analytical role in which you will More ❯
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