City, Manchester, United Kingdom Hybrid / WFH Options
Virgin Money
they can be improved through smart, meaningful insight. If you're passionate about turning data into action and love the idea of shaping how analytics supports customer-first design, then we'd love to have you on the journey with us. We're looking for a forward-thinking, insight … led Customer Journey AnalyticsManager to lead a team of analysts and data specialists, creating a central view of customer journeys and helping translate insights into meaningful improvements. You'll work closely with Service Design, Operations and Technology to drive better experiences across the bank. What you'll … be doing Supporting the building and evolving of a centralised source of customer journey data that enables insightful analytics, modelling and tracking of behavioural outcomes Leading a team of data analysts and data specialists, embedding strong customer outcomes focus in all analysis Supporting Service Designers in understanding data landscapes More ❯
Manchester, England, United Kingdom Hybrid / WFH Options
Perch Group
Perch Group are searching for a Strategy Analytics Manager. At Perch Group, our vision is clear: to lead the UK debt purchase and collection industry by harnessing cutting-edge technology to drive ethical, efficient, and data-driven debt resolution. Our annual mission is to empower hundreds of thousands of … services, debt collection, debt purchase, reconnection, and litigation services. Your closer team will include Data Analysts, with you being led by the Head of Analytics, You will most often work with the Data Analytics departments and the Operational areas of the organisation. You'll make a major contribution … business impact. Line management responsibility for part of the team (precise structure to be agreed with the candidate) Change Management: Support the Head of Analytics in prioritising and planning for large change work, building relationships with technical and delivery teams. Governance: Play a key role in preparing and delivering More ❯
Experience in some of the following: business process analysis, financial control analysis, forensic investigation, revenue, cost and margin analysis, customer segmentation, sensitivity analysis, ERP analytics Strong skills in using Excel for data analysis Experience with data visualisation software (PowerBI preferred) to create clear and insightful visualisations Experience using SQL More ❯