Salford, Lancashire, England, United Kingdom Hybrid / WFH Options
LIMA Networks LTD
on breaking down technical issues into clear communications for non-technical parties? Ensure customers and involved parties are updated with their incident progress either by phone or by using ConnectWise Manage (Our service desk ITSM application) on time in alignment with SLAs Drive continual service improvement, by analysing trends and team metrics and removing service bottlenecks. About you: Demonstrated leadership More ❯
Salford, Greater Manchester, North West, United Kingdom Hybrid / WFH Options
LIMA Networks
on breaking down technical issues into clear communications for non-technical parties Ensure customers and involved parties are updated with their incident progress either by phone or by using ConnectWise Manage (Our service desk ITSM application) on time in alignment with SLAs Drive continual service improvement, by analysing trends and team metrics and removing service bottlenecks. About you: Demonstrated leadership More ❯
Employment Type: Permanent, Part Time, Work From Home
manchester, north west england, united kingdom Hybrid / WFH Options
LIMA Networks
on breaking down technical issues into clear communications for non-technical parties Ensure customers and involved parties are updated with their incident progress either by phone or by using ConnectWise Manage (Our service desk ITSM application) on time in alignment with SLAs Drive continual service improvement, by analysing trends and team metrics and removing service bottlenecks. About you: Demonstrated leadership More ❯
business scales. All you need to have to be successful as the Project Manager is: Experience working on IT Projects ideally within an MSP environment Demonstrable experience working with ConnectWise as well an understanding of the IT Landscape - Cloud, Cyber, AI, Connectivity and Networking. Manage projects simultaneously and maintain great communication with stakeholders and customers. This is an exciting opportunity More ❯
business scales. All you need to have to be successful as the Project Manager is: Experience working on IT Projects ideally within an MSP environment Demonstrable experience working with ConnectWise as well an understanding of the IT Landscape - Cloud, Cyber, AI, Connectivity and Networking. Manage projects simultaneously and maintain great communication with stakeholders and customers. This is an exciting opportunity More ❯
