1 to 25 of 201 Permanent Continuous Improvement Jobs in Manchester

focused IT Director to lead technical service excellence across our Managed Services business. This role is pivotal in driving high-quality service delivery, ensuring robust technical standards, and enabling continuous improvement across all operational functions. The successful candidate will bring deep MSP experience, strong technical governance capability, and the ability to elevate service quality across diverse commercial … clients. Key Responsibilities * Operational Leadership & Continuous Improvement* Partner with the COO and senior leadership to design and deliver a continuous improvement roadmap across all service areas.* Embed a culture of operational excellence by implementing, maintaining, and mentoring teams on agreed technical and service standards.* Monitor, report on, and improve KPIs relating to service quality … onboarding new technologies, ensuring they meet internal standards prior to adoption. Service Delivery & Client Engagement * Serve as an escalation point for complex L3 technical issues, guiding teams and reinforcing continuous skill development.* Participate in customer checkpoints to ensure service performance aligns with client expectations.* Work closely with account managers and client stakeholders as a trusted technical advisor, including supporting More ❯

countries. The role is challenging and dynamic, with key deadlines to be met as we accelerate our cloud transformation and implement next-generation technologies. You’ll need to embrace continuous learning and bring a focused attitude to tasks that directly enable businesses, schools, and organisations to work smarter and more efficiently. You will be involved in a variety of … Ensure projects are scoped, prioritised, and delivered on time with clear alignment to business goals and quarterly OKRs Drive predictability, velocity, and quality through effective agile practices and continuous improvement Communicate proactively with stakeholders (product, design, leadership, customers) on delivery progress, risks, and dependencies Facilitate alignment between technical capabilities and business objectives through clear, strategic communication Own … Solutions: Experience with highly scalable solutions and internet-facing traffic levels Quality & Testing Leadership: Define team testing strategy, establish quality governance for the team, and measure team adoption with continuous improvement initiatives Application Security: Confident vulnerability management, thread modelling and tracking Production Support: Knowledge of observability and production support practices Essential Experience Requirements 6+ years in software More ❯

QA Analysts, and ensures adherence to best practices in quality assurance and testing methodologies. The QA Manager acts as a strategic partner to development, project and business teams, driving continuous improvement in QA processes and tools, and ensuring that all technical releases are robust, reliable, and aligned business objectives. Responsibilities Directly or indirectly manage 10-20 QA … vendor deliverables. Collaborate with Development Managers, Business Analysts, and Project Managers to ensure quality is embedded throughout the software development lifecycle. Champion the use of automation, artificial intelligence and continuous testing practices to improve efficiency and reduce time to market. Monitor and report on QA metrics, identifying trends and areas for improvement. Manage risks and issues related to quality … with internal standards, regulatory requirements, and industry best practices. Act as a key point of contact for senior stakeholders regarding QA matters. Promote a culture of quality, accountability, and continuous improvement across the IT function. May perform other duties as assigned. Qualifications 7+ years of experience in Quality Assurance, with at least 2 years in a leadership More ❯

is an exciting opportunity for a Senior Full Stack Engineer to lead on our award winning Investcentre platform. You will be joining a team which has a philosophy of continuous improvement, and a strong focus on engineering excellence What to expect Agile methodologies and a passion for continuous improvement and building a high-performance More ❯

actionable solutions. You will work on systems that support collections and compliance, ensuring processes are efficient, compliant, and scalable. You will also contribute to project delivery, system enhancements, and continuous improvement initiatives. Key Responsibilities: Partner with business and IT stakeholders to understand strategic goals and operational needs. Translate business requirements into technical specifications for collections and compliance … Develop and maintain documentation, reports, and dashboards to support decision-making. Collaborate with project managers, compliance, risk, and IT teams to ensure timely, high-quality delivery of initiatives. Drive continuous improvement, supporting change management and adoption of new systems or processes. Essential Experience & Skills: Strong experience as a IT Business Partner or Technical Business Analyst in financial … supporting projects from requirements gathering through to delivery. Ability to work collaboratively in a hybrid environment (2 days per week in Manchester). Desirable Skills: Experience in process improvement, automation, or system optimisations. Knowledge of regulatory and compliance standards within financial services. SQL or similar data analysis skills. This is a fantastic opportunity to join a technical and More ❯

ll work closely with developers, business analysts and fellow testers to create acceptance criteria, develop test approaches and execute both manual and automated testing. You'll also help drive continuous improvement, ensuring that their platforms meet functional and non-functional requirements while maintaining high standards of quality. Key Responsibilities Perform testing activities within Agile/Scrum teams … covering functional, integration, performance, accessibility, browser, and device compatibility. Investigate defects and work with developers to resolve issues. Present test outcomes and provide clear feedback to stakeholders. Take a continuous improvement approach to testing practices. What They're Looking For Essential: Proven experience testing omnichannel platforms and their integration points. Strong understanding of Agile/Scrum testing … or sell scheme Private health insurance Life assurance Income protection Plenty of scope for progression Opportunity to influence testing practices and improve platform quality. Commitment to professional development and continuous learning. Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates More ❯

The team you'd be applying for models itself on creating a robust culture of belonging. We pride ourselves on fostering a fast-paced, innovative environment where experimentation and continuous improvement are highly valued. Our infrastructure is built on AWS, enabling us to deliver robust and scalable solutions to our clients. You will be supported by being … and product offerings. Participate in code reviews, providing constructive feedback to peers. Maintain relevant documentation to describe logic, coding/configuration, testing and changes where applicable. Contribute to the continuous improvement of our software development lifecycle. Be an active and enthusiastic team player. Partner effectively with all team members to deliver against commitments. What we're looking More ❯

You will deliver targeted assurance on the performance, governance, and compliance of services, ensuring alignment with key performance indicators and ITIL 4 practices. Your role will also involve driving continuous improvement, proactively identifying and mitigating risks to enhance service reliability. In addition, you will champion the vision and strategic direction of service management, ensuring that processes are … An ideal candidate will be a credible, influential, and encouraging team-player: Someone who is self-motivated, a confident communicator with excellent interpersonal skills and a proven dedication to continuous improvement in self and others. Job Description Ensure operational assurance and governance of IT services, with a strong focus on maintaining high standards of data quality. Act … level agreements (OLAs). Collaborate with stakeholders to understand service requirements and ensure alignment with business goals. Manage vendor relationships and third-party service providers. Drive continual service improvement (CSI) initiatives using data and feedback. Ensure compliance with IT governance, risk, and security policies. Produce regular service performance reports and present to senior leadership. Person Specification Build and More ❯

expert guidance for complex technical incidents, all while leading a team of 11 talented professionals. This role blends hands-on technical leadership with strategic oversight, ensuring operational excellence and continuous improvement across our IT landscape. 🏡 Your day-to-day responsibilities Lead and inspire a team of 11 Technical Operations professionals across the UK and Europe. Oversee the … secure, and aligned with business objectives. Manage and maintain a hybrid datacentre and multicloud (AWS/AZURE) environment. Oversee incident, change, and problem management following ITIL best practices. Drive continuous improvement initiatives to enhance performance and efficiency. Partner with suppliers and vendors to ensure best-in-class service delivery. Support business continuity and disaster recovery planning and More ❯

growing technology business is looking for a Software Test Engineer to help strengthen its QA and testing capability. You’ll join a collaborative product and engineering team focused on continuous improvement, quality, and delivery speed across multiple software releases. This newly created position offers a genuine opportunity to make an impact, shaping automation, improving processes, and embedding … Manage and maintain test suites within Azure DevOps or similar tools. Collaborate with developers, product managers, and support teams to identify issues early. Conduct root cause analysis and drive continuous improvement across QA processes. Recommend tools and methods to improve automation coverage and testing efficiency. Skills & Experience Essential 3+ years’ experience in software testing or QA engineering. More ❯

contractor/outsourced resources, legal & best practice considerations and future growth. Culture specialist Embedding performance metrics and frameworks that assess and enhance individual and organisational performance and promote a continuous improvement culture. Building a positive climate where concerns are addressed and conflicts are resolved in a timely and appropriate manner, in line with our policies, procedures, shared … behaviours and values, utilising your proven depth of ER and IR experience. Driving engagement strategies that enable positive colleague experience. Data-driven & CI Providing People Team thought leadership, delivering continuous operational excellence, toolset, mindset, and skillset to ensure consistent and timely high-quality support. Monitoring and analysing business performance, providing insights, regular reporting and recommendations to leaders to improve … problem-solving approach with excellent attention to detail and the ability to drive change effectively, handling unexpected challenges and complexity positively. A collaborative, curious mindset with a solutions-focus continuous improvement outlook. What We Offer Flexible hybrid working – with a minimum of 50% office (Manchester) presence to support teamwork and connection Collaborative office spaces designed for creative More ❯

About the Role We are seeking a dynamic and collaborative Talent Growth Partner to join our team. In this role, you will contribute to the design, delivery, implementation, and continuous improvement of learning solutions, ensuring they align with our business needs and enable a culture of continuous professional growth. This role involves coordinating a first-class … learning experiences in varied formats for internal stakeholders. Utilise diverse L&D tools and technologies, including collaboration and eLearning authoring tools. Familiarity with feedback and evaluation mechanisms to support continuous improvement. Delivery Excellence Collaborate with Subject Matter Experts (SMEs) to co-create and deliver engaging and impactful learning solutions. Participate in project delivery, understanding basic project management concepts, timelines … technologies. Ability to work effectively within a team and contribute to project objectives. Strong organisational and logistical skills with high attention to detail and the ability to prioritise. A continuous improvement mindset for scaling consistent processes. Ability to analyse key data and feedback to inform future decisions. Confidence in building relationships quickly with people of all levels More ❯

Digital Workplace Engineer About the Role We are looking for a Digital Workplace Engineer to join our growing Technology team. You will play a key role in driving the continuous improvement, security, and reliability of our end-user computing environment, ensuring our colleagues have a seamless, modern, and secure digital experience. You will take ownership of our … maintain device compliance, endpoint protection, and zero-trust principles. Take ownership beyond your immediate responsibilities by identifying, communicating, and resolving issues proactively while respecting governance and established processes. Support continuous improvement initiatives within the Digital Workplace, ensuring standardisation and automation where possible. Essential Skills and Experience Strong hands-on experience with Microsoft Intune and Endpoint Manager (device … baselines. Knowledge of Autopilot and modern device provisioning. ITIL foundation or equivalent operational discipline. What We Are Looking For This role will suit someone who thrives on ownership, improvement, and collaboration. You notice when something isn’t quite right, even outside your remit, and take the initiative to fix it while staying aligned with governance and good communication. More ❯

is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration. Why you will love this opportunity as Project Manager - Local Government Services Delivery … internal teams, and third parties to provide a seamless delivery experience. This role gives you the opportunity to shape the customer journey, strengthen long-term partnerships, and contribute to continuous improvement within Civica's project management team. You'll also support and mentor junior colleagues, role modelling best practice and raising standards across the team. What you … status reports. Act as the first point of contact for project queries, ensuring strong communication with customers and internal teams. Support customers in preparing for testing and training. Drive continuous improvement and champion governance policies (PPM) within Civica. Experience as a Project Manager delivering software solutions. Local Government sector knowledge/experience is highly desirable. Strong communication More ❯

while empowering teams to perform at their best. The Senior Delivery Manager will play a pivotal role in shaping project vision, ensuring outcomes are achieved for clients, and driving continuous improvement across large-scale digital transformation programmes. Key Responsibilities Delivery Excellence Define and communicate the vision for each project, ensuring agreed outcomes are achieved for both clients … project successes internally and externally through case studies, award submissions, and thought leadership. Take accountability for contracts and commercial terms, safeguarding the organisation from risk. Leadership & Professional Growth Lead continuous improvement initiatives in management and leadership practices. Align delivery with best practice in technology, experience design, and consulting. Champion innovation in digital technology and delivery processes. Support … digital projects. Knowledge of user research, analytics, and design disciplines within digital delivery. Evidence of securing significant follow-on business with existing clients. Recognition for thought leadership or improvement of leadership practices. Current, recognised Project or Programme Management certification. Skills & Attributes Exceptional leadership with the ability to inspire, motivate, and empower teams. Strong commercial acumen and understanding of More ❯

service experience for Colleagues and Stores by optimising the Incident and Problem practices. This role is instrumental in continuously improving operational stability and is accountable for the performance and continuous improvement of the practices. As Practice Owner you will define the strategic roadmap for each practice, focusing on Incident reduction opportunities, Incident prevention via root cause analysis … Team is highly effective. Manage Incident and Problem performance, proactively addressing risks and issues with stakeholders such as the Service Desk Provider and engineering teams. Foster a culture of continuous improvement by leveraging data, feedback, and automation to enhance operational efficiency, reduce incident resolution time, and improve customer satisfaction. Who you are Your skills and experience will More ❯

including both mechanical and electrical elements) and software development of automated test sequences in accordance with a test specification. You'll also have the opportunity to get involved with continuous improvement activities and the development of new technologies What we're looking for from you: Sound understanding of fundamental analogue and digital circuit design. Experience of creating … and/or TestStand preferable. Experience in Boundary Scan/XJTAG preferable. Strong problem solving skills with an exceptional eye for detail. Strong analytical skills and passion for driving continuous improvement, with six sigma experience desirable. Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given MBDA is a leading More ❯

Executive Team and Centres of Excellence. Champion agile and product-led ways of working Define and track KPIs to measure success and influence delivery roadmaps. Drive a culture of continuous improvement, integrity, and customer-centricity. Ensure governance, compliance, and risk management What We're Looking For Proven track record of leading business architecture initiatives in a large … high-performing communities - especially business architects Gravitas to influence and challenge stakeholders to achieve strategic objectives Experience in agile methodologies and product-led delivery. A mindset focused on innovation, continuous improvement, and customer outcomes. Confidence in managing risk, governance, and regulatory compliance. BenefitsOur benefits are designed to make health happen for our people. Viva is our global More ❯

into their shoes and help them to mature their delivery capability. They are are looking for a Scrum Master to take ownership of their Agile delivery processes and drive continuous improvement across their development teams. Reporting to the COO, you’ll lead the delivery of their digital product portfolio and work closely with their Product Owner, developers … unblock issues, maintain momentum, keep stakeholders informed and bring product curiosity to every sprint. You’ll coach and mentor team members, creating an environment built on collaboration, accountability, and continuous learning. Working closely with leadership and cross functional partners, you’ll help mature Agile practices and enhance delivery outcomes across the company , while championing a culture of continuous improvement, and innovation. They are looking for someone experienced working as a Scrum Master, with experience with digital products is preferred. Salary is up to £65,000. If you’d like to hear more, please apply below to Sam Miller at SR2, Socially Responsible Recruitment. More ❯

into their shoes and help them to mature their delivery capability. They are are looking for a Scrum Master to take ownership of their Agile delivery processes and drive continuous improvement across their development teams. Reporting to the COO, you’ll lead the delivery of their digital product portfolio and work closely with their Product Owner, developers … unblock issues, maintain momentum, keep stakeholders informed and bring product curiosity to every sprint. You’ll coach and mentor team members, creating an environment built on collaboration, accountability, and continuous learning. Working closely with leadership and cross functional partners, you’ll help mature Agile practices and enhance delivery outcomes across the company , while championing a culture of continuous improvement, and innovation. They are looking for someone experienced working as a Scrum Master, with experience with digital products is preferred. Salary is up to £65,000. If you’d like to hear more, please apply below to Sam Miller at SR2, Socially Responsible Recruitment. More ❯

into their shoes and help them to mature their delivery capability. They are are looking for a Scrum Master to take ownership of their Agile delivery processes and drive continuous improvement across their development teams. Reporting to the COO, you’ll lead the delivery of their digital product portfolio and work closely with their Product Owner, developers … unblock issues, maintain momentum, keep stakeholders informed and bring product curiosity to every sprint. You’ll coach and mentor team members, creating an environment built on collaboration, accountability, and continuous learning. Working closely with leadership and cross functional partners, you’ll help mature Agile practices and enhance delivery outcomes across the company , while championing a culture of continuous improvement, and innovation. They are looking for someone experienced working as a Scrum Master, with experience with digital products is preferred. Salary is up to £65,000. If you’d like to hear more, please apply below to Sam Miller at SR2, Socially Responsible Recruitment. More ❯

into their shoes and help them to mature their delivery capability. They are are looking for a Scrum Master to take ownership of their Agile delivery processes and drive continuous improvement across their development teams. Reporting to the COO, you’ll lead the delivery of their digital product portfolio and work closely with their Product Owner, developers … unblock issues, maintain momentum, keep stakeholders informed and bring product curiosity to every sprint. You’ll coach and mentor team members, creating an environment built on collaboration, accountability, and continuous learning. Working closely with leadership and cross functional partners, you’ll help mature Agile practices and enhance delivery outcomes across the company , while championing a culture of continuous improvement, and innovation. They are looking for someone experienced working as a Scrum Master, with experience with digital products is preferred. Salary is up to £65,000. If you’d like to hear more, please apply below to Sam Miller at SR2, Socially Responsible Recruitment. More ❯

into their shoes and help them to mature their delivery capability. They are are looking for a Scrum Master to take ownership of their Agile delivery processes and drive continuous improvement across their development teams. Reporting to the COO, you’ll lead the delivery of their digital product portfolio and work closely with their Product Owner, developers … unblock issues, maintain momentum, keep stakeholders informed and bring product curiosity to every sprint. You’ll coach and mentor team members, creating an environment built on collaboration, accountability, and continuous learning. Working closely with leadership and cross functional partners, you’ll help mature Agile practices and enhance delivery outcomes across the company , while championing a culture of continuous improvement, and innovation. They are looking for someone experienced working as a Scrum Master, with experience with digital products is preferred. Salary is up to £65,000. If you’d like to hear more, please apply below to Sam Miller at SR2, Socially Responsible Recruitment. More ❯

level and carrying out repairs. Carrying out root cause analysis Reading and interpreting engineering drawings. Updating records and databases. Ensuring that finished products conform to quality standards. Contributing to continuous improvement of processes. The ideal candidate will be able to demonstrate the following: Electronic Test Engineer A background within a similar position gained within a manufacturing or … engineering or equivalent environment. Qualified to HNC or equivalent in electronics engineering or equivalent experience. Experience of fault finding to component level of electronic products. An understanding of continuous improvement processes. Excellent communication and numeracy skills. Proficient with Microsoft Office and ERP systems. The ability to thrive in a fast paced environment with changing priorities. What we More ❯

accessible, user-friendly interfaces. Ensure seamless integration between front-end and back-end components. Communicate technical concepts clearly to non-technical stakeholders. Continuously improve development workflows and team practices. Continuous Learning and Improvement Stay informed on industry trends and best practices. Evaluate and integrate new technologies to enhance product and process. Drive continuous improvement More ❯