CustomerEngagement Manager We're seeking a CustomerEngagement Manager with housing sector experience and ActiveH software proficiency. This role involves managing customer relationships, identifying new business opportunities, and ensuring customer satisfaction. Responsibilities: Manage designated customer accounts, scheduling regular meetings and gathering feedback. … visits. Attendance at team meetings and industry events as required. Benefits: Remote/Flexible working Career and Development opportunities Interested? Please Click Apply Now! CustomerEngagement Manager more »
Title: Cloud Architect Salary: £50k-£80k Location: (remote) Key Objective: Manage and expand the companies Cloud services within our existing and target customer base. Collaborate with our Sales team to convert identified opportunities into impactful, outcome-driven solutions that benefit our customers. Employ a consultative approach to understand and … evaluate customer needs, and work with our broader team and partner community to deliver repeatable business solutions, thereby enhancing the profitability of our Cloud business. Key Responsibilities: Opportunity Conversion: Collaborate with Sales Teams, Pre-Sales, and External Partners to convert Cloud-driven opportunities into sales. Trusted Partnership: Establish the … Solutions. Develop and ensure successful delivery of projects by the engineering team. Service Design and Implementation: Design and implement new managed services aligned with customer needs in collaboration with the service delivery manager. Opportunity Management: Oversee opportunities from inception through to support provision, ensuring accurate and achievable expectations with more »
Manchester, North West, United Kingdom Hybrid / WFH Options
Apogee Corporation**
the internal Sales Force, ensuring industry standard and best practice solutions drawn from the Apogee/Argon portfolio of managed services are presented to customer that both meets their requirements and adds value to the customerengagement process, ultimately leading to successful sales outcomes. The role requires … to be passed to the delivery team on successful completion of the Sale opportunity. Supporting content for proposals and tenders. Managing client satisfaction throughout engagement and post engagement cycles. Pre-Sales education days displaying and demonstrating anything new or coming soon. Assisting with the learning and development of more »
Manchester, North West, United Kingdom Hybrid / WFH Options
Apogee Corporation**
the internal Sales Force, ensuring industry standard and best practice solutions drawn from the Apogee/Argon portfolio of managed services are presented to customer that both meets their requirements and adds value to the customerengagement process, ultimately leading to successful sales outcomes. The role requires … to be passed to the delivery team on successful completion of the Sale opportunity. Supporting content for proposals and tenders. Managing client satisfaction throughout engagement and post engagement cycles. Pre-Sales education days displaying and demonstrating anything new or coming soon. Assisting with the learning and development of more »
Commercial and Residential Lettings divisions. The successful candidate will be pivotal in harnessing the power of the HubSpot CRM platform to enhance our sales, customer relations, and marketing strategies in the property lettings sector. Key Responsibilities: CRM Management: Implement, oversee, and optimise the HubSpot CRM system to streamline operations … on the effective use of HubSpot. Keep abreast of new HubSpot features and functionalities, ensuring the team leverages all relevant aspects of the CRM. Customer Relationship Management: Drive customerengagement and satisfaction through bespoke communication strategies within HubSpot. Handle customer queries, feedback, and post-sales support more »
Greater Manchester, United Kingdom Hybrid / WFH Options
Nigel Frank International
to add to their specialist support team with a Dynamics 365 CE/CRM support consultant. The role will involve supporting my clients diverse customer base within an enthusiastic, progressive team environment, where no 2 days are the same. This challenging opportunity provides a great platform to build on … prior experience in D365/Dynamics CRM systems support; growing exposure across a fantastic range of customer projects. This role offers full home based flexibility, with occasional requirement to travel to customer site/company office for meetings. The role offers... Fantastic career progression potential within a growing … Project based support analysis for new implementation projects Training users on new functionality/system changes Working closely with customers to provide top tier customer service and support Preferable skills for the role will include... Experience supporting Dynamics 365 CustomerEngagement (CE) or Dynamics CRM (v2016) Ability more »
Remote, Bramhall, Greater Manchester, United Kingdom Hybrid / WFH Options
Twist IT Recruitment
I am working with a leading software company who are currently experiencing extremely quick growth and a variety of exciting customer engagements across a variety of sectors, to support this they require a Project Manager with experience in Software Consultancy Implementation to join their team. What you will be … business. A role that encompasses Overall commercial accountability for a project Resource management responsibility across a portfolio of projects Working within the Service Delivery customerengagement process and driving continuous improvement Managing finances, planning, risk, and client stakeholders and relationships Proactively managing and communicating with clients to ensure … a high level of customer satisfaction Collaborating with internal teams to maintain an ongoing understanding of features and functionality and translate the information into best practices for customers Who you are! You will be an experienced Project or Programme Manager with the capability to deliver successful projects to external more »
with the Head of Digital, you will be managing the ecommerce team, optimizing product listings, and driving online marketing initiatives to boost sales and customer engagement. Role Oversee overall P&L , including marketing and operational costs. Report overall performance to the senior leadership team. Manage trading performance at market more »
Manchester Area, United Kingdom Hybrid / WFH Options
Chess
the business that interfaces with all departments along with both vendors and customers. “a great place to work, a great place to be a customer” The Role: This dynamic team includes individuals with a variety of experiences both in Vendor engagement and across the industry. They have a … to grow and hit vendor targets Work with Marketing and Vendor on maximising effective campaigns Work with Sales on driving up sales performance Drive customerengagement through Events/Webinars etc. Maximise opportunity for growth by understanding vendor product portfolio and driving new gross margin opportunities identifying potential … demonstrations Deliver Proof of Concepts (POC) Provide first-line technical support for software evaluations and/or pilot projects Support at external and internal customer facing events for all Chess Group Companies. Create internal software requests and POC implementation plans and monitor the approval process Monitor accurate and correct more »
opportunity awaits a candidate with robust product expertise to become an integral part of our expanding product team, contributing significantly to enhancing the overall customer experience. THE COMPANY: We are currently working with a mobile tech company who are looking to expand their product team, to leverage data and … insight, and understand how to really improve their products to enhance customer experience. THE ROLE: As a Senior Product Analyst, you will be delving into user behavior across the web and app by: Liaising with stakeholders across the business. Deep diving into data to understand customerengagementmore »
Manchester, North West, United Kingdom Hybrid / WFH Options
STAFFORD-SHARP ASSOCIATES LTD
OTE 60k Hybrid role 3days in 2 days out Location: Northampton, Manchester, London or Chippenham Skills: Cloud, software, retention, onboarding, Microsoft, Azure M365, Sales, Customer success, Account manager. Are you ready to play a pivotal role in our Software Sales Team, embedded within our Technical Pre-Sales function of … Business Solutions and Services? We're looking for an experienced Cloud Sales Operations Expert to elevate our operations and customer success. You will have 3 years experience of cloud sales operation within the Microsoft portfolio Your mission will be to streamline and consolidate our Marketplace portfolio management across multiple … support all incoming communication from customers around support and licence/product queries. Manage the onboarding process for monthly billing until such time as customer engagements pass to the Customer Success Manager Proactively manage and secure software renewals working to a T-60-day renewal plan, working to more »
Lead multiple customer engagements to drive the adoption of our system features and solutions. Define, plan, and execute projects efficiently, ensuring high-quality delivery. Collaborate with internal teams to drive solutions for customer engagements. Manage project information and customer relationships throughout the engagement lifecycle. Coordinate across more »
is offered with this role I am working with a leading software company who are currently experiencing rapid growth and a variety of exciting customer engagements across a variety of sectors, to support this they require a Technical Risk and Compliance Manager with experience in SaaS software. The role … testing, review output from security testing, and schedule remediation of any detected vulnerabilities. Liaise with external vendors to manage security and regulatory requirements. Sales & Customer Success Collaboration: Create and catalogue the responses made in Requests for Information or Requests for Proposal around the software security to ensure they provide … based on their evolving security posture. Respond to all aspects of security and compliance requests from current and prospective customers, including, input into the customer contracting process to ensure that they can meet the security requirements stipulated in agreements. Continuous Improvement: Demonstrate a continued improvement to their overall security more »