7 of 7 Permanent Customer-Centricity Jobs in Manchester

customer needs and business goals. Lead the redesign of processes, technology, and people structures to create a future-ready, customer-centric contact centre. Oversee the implementation of innovative solutions like cloud telephony, AI chatbots, CRM integration, and omnichannel platforms. Drive cultural change ...

performance insights, and recommendations clearly to stakeholders Key Requirements Experience as a Product Manager, Product Owner, or Service Designer in a digital, customer-centric environment Strong capability in end-to-end journey mapping and customer lifecycle thinking Experience with loyalty, rewards, incentives ...

Colt DCS. We believe in creating a healthy, learning environment for our employees to flourish. Our vision: to be the most customer-centric data centre provider. About the Role Reporting to the Senior Problem Manager and working remotely, you will be responsible for identifying, analysing ...

Suite Background: Bachelor's Degree Plus: sales training and/or hubspot.com experience About You Goal-oriented self-starter who takes ownership Customer-centric with strong abilities in persuasion, organization, perseverance, and negotiation Excellent interpersonal, communication, and presentation skills Strong analytical, critical thinking, and problem solving ...

members to maximise capability within the team ensuring process adherence. Act as the voice of the customer to drive customer centric interactions which drive CSAT and service levels. Conduct quality assurance checks to ensure service quality and identify coaching needs in line with ...

with our operating model and strategic objectives. Working closely with Business Architects, delivery teams, and operational stakeholders, you will ensure processes are customer-centric, efficient, scalable, and compliant.We offer a hybrid working arrangement with 1 or 2 days per week in our Manchester office. Key Responsibilities ...

health, and utilities Behaviours and PACT values ? Strategic thinking and alignment with business objectives ? Adaptability to changing priorities and business needs ? Strong customer-centric approach to delivery ? Innovation and continuous improvement mindset ? High level of integrity and accountability ? Enthusiasm to contribute to the delivery practice … management skills ? Proactive problem-solving approach ? High level of resilience and adaptability ? Passion and commitment to quality and excellence in delivery ? Strong customer-centric and people first approach About Us People-Powered Transformation We're a purpose driven organisation, supporting organisations to build a better future ...