Job Title: DesktopSupport Technician Location: Manchester, UK About the Role: As a DesktopSupport Technician at ConnexAI, you’ll be key in supporting our internal infrastructure across multiple global offices. Reporting to the Global Head of Infrastructure, you’ll handle day-to-day IT operations, onboarding, and troubleshooting while driving service quality and helping embed … a culture of best practice. Based in our Manchester HQ, you’ll work hands-on with local teams and remotely support international offices to keep everything running smoothly. Key Responsibilities: Onboard new starters with devices and software using our standard build process Maintain the internal asset register Manage users and permissions via Active Directory and Group Policy Monitor internal … systems, including antivirus, WSUS, and third-party updates Troubleshoot hardware/software issues and coordinate with vendors as needed Configure and support VPN access for remote users Set up and maintain VLANs to ensure correct network segmentation Support and maintain virtual environments Identify opportunities to improve internal IT processes Act as an escalation point within the Infrastructure team More ❯
bolton, greater manchester, north west england, united kingdom
ConnexAI
Job Title: DesktopSupport Technician Location: Manchester, UK About the Role: As a DesktopSupport Technician at ConnexAI, you’ll be key in supporting our internal infrastructure across multiple global offices. Reporting to the Global Head of Infrastructure, you’ll handle day-to-day IT operations, onboarding, and troubleshooting while driving service quality and helping embed … a culture of best practice. Based in our Manchester HQ, you’ll work hands-on with local teams and remotely support international offices to keep everything running smoothly. Key Responsibilities: Onboard new starters with devices and software using our standard build process Maintain the internal asset register Manage users and permissions via Active Directory and Group Policy Monitor internal … systems, including antivirus, WSUS, and third-party updates Troubleshoot hardware/software issues and coordinate with vendors as needed Configure and support VPN access for remote users Set up and maintain VLANs to ensure correct network segmentation Support and maintain virtual environments Identify opportunities to improve internal IT processes Act as an escalation point within the Infrastructure team More ❯
Job Title: DesktopSupport Technician Is your CV ready If so, and you are confident this is the role for you, make sure to apply asap. Location: Manchester, UK About the Role: As a DesktopSupport Technician at ConnexAI, you ll be key in supporting our internal infrastructure across multiple global offices. Reporting to the Global … and troubleshooting while driving service quality and helping embed a culture of best practice. Based in our Manchester HQ, you ll work hands-on with local teams and remotely support international offices to keep everything running smoothly. Key Responsibilities: Onboard new starters with devices and software using our standard build process Maintain the internal asset register Manage users and … via Active Directory and Group Policy Monitor internal systems, including antivirus, WSUS, and third-party updates Troubleshoot hardware/software issues and coordinate with vendors as needed Configure and support VPN access for remote users Set up and maintain VLANs to ensure correct network segmentation Support and maintain virtual environments Identify opportunities to improve internal IT processes Act More ❯
IT Support Technical Analyst DesktopSupport Manchester £30K-£36K+ We are looking for a strong IT Support Technical Analyst to work for an exciting client in Manchester, the successful candidates will need the below skills. Main Responsibilities: Resolving incidents & requests in line with the defined ITIL based processes and to agreed Business service levels. Delivering IT … support and troubleshooting for end users in a predominant Windows environment. Day to day monitoring and management of infrastructure in the field. Identifying areas of improvement and implementing corrective action to better Group IT Service Delivery. Engagement in new and upcoming IT related projects relating to upgrades and service improvement. Representing Group IT within the business and at all More ❯
Title: IT Support/EUC Specialist Location: UK - Manchester Duration: 12 Months - extendable Shift: 9 hours SOW: Must have at least 3 to 4 years of experience in managing IT Service Management operations primarily in End User Computing and Deskside support services. High Level understanding of the DesktopSupport technology areas and understanding across infrastructure components. … as CCTV Camera, humidity sensors. Ensure all the workstations are updated with latest Anti-Virus, patches, Windows patches & feature packs etc. Should have good exposure in troubleshooting using remote support tools like RDP, IDRACK, ILO, IP Phones etc. Ability to trouble shoot printer issues and file restorations etc. Customer service focused; ability to manage key stakeholders in positive, poised …/tracking of Asset Inventory. Follow the Laptop Reclamation Process and escalation guidelines to reclaim the laptops. Coordinate Laptops stock, imaging, allocation and de-allocation where Service Provider Site support resources are staffed. Manage entire laptop lifecycle, including maintaining accurate status in ITSM platform according to regional processes and polices. Management of Mobile devices, handhelds, docking station, monitors, mouse More ❯
bolton, greater manchester, north west england, united kingdom
TECEZE
Title: IT Support/EUC Specialist Location: UK - Manchester Duration: 12 Months - extendable Shift: 9 hours SOW: Must have at least 3 to 4 years of experience in managing IT Service Management operations primarily in End User Computing and Deskside support services. High Level understanding of the DesktopSupport technology areas and understanding across infrastructure components. … as CCTV Camera, humidity sensors. Ensure all the workstations are updated with latest Anti-Virus, patches, Windows patches & feature packs etc. Should have good exposure in troubleshooting using remote support tools like RDP, IDRACK, ILO, IP Phones etc. Ability to trouble shoot printer issues and file restorations etc. Customer service focused; ability to manage key stakeholders in positive, poised …/tracking of Asset Inventory. Follow the Laptop Reclamation Process and escalation guidelines to reclaim the laptops. Coordinate Laptops stock, imaging, allocation and de-allocation where Service Provider Site support resources are staffed. Manage entire laptop lifecycle, including maintaining accurate status in ITSM platform according to regional processes and polices. Management of Mobile devices, handhelds, docking station, monitors, mouse More ❯
