1 of 1 Permanent Desktop Support Jobs in Manchester

leading managed services provider is looking for a Destop Support Analyst to join its growing support team. This is an excellent opportunity for someone with a strong networking foundation who enjoys troubleshooting technical issues and delivering excellent customer service. This is a predominantly remote role, with occasional travel … ITSM platform, ensuring SLA targets are met Troubleshoot network, connectivity, hardware and software issues, resolving incidents where possible or escalating to 2nd Line Support Monitor customer environments using network monitoring tools and respond proactively to alerts Perform routine maintenance, updates and health checks across managed environments Maintain clear technical ...