Bar team is a well-established, friendly support team who deal with around 4500 service requests a month. The post holder will provide 1st Line Support of all logged IT incidents and requests remotely and on-site when required. The ability to provide a first-class customer service, whilst dealing with IT related issues, will play a large … incidents and service requests. The post holder will work as a part of the 1st Line Team, taking advice and guidance from the 2nd Line support team or the IT Service Delivery Manager if required. You will be expected to develop close working relationships with all members of the Digital Services team.This is a permanent on-site role and … not homeworking. Main duties of the job To respond and resolve 1st line incidents and requests assigned from the 1st line support team, investigating, and rectifying complex IT issues. Provide support throughout the Trust as well as remote sites e.g., peripheral clinics and Trust satellite sites. Delivering an excellent quality, customer-focused service. Provide advice and expertise on all More ❯
Greater Manchester, Lancashire, England, United Kingdom Hybrid / WFH Options
Excelcare Holdings
IT Support Analyst – Bromley Salary: Up to £30K Are you an IT Support professional with at least a year of experience in a similar role? This is your chance to advance your career in a dynamic and growing organisation. Join our IT team as an IT Support Analyst , providing essential support to over … review • Employee of the Month (£100 reward for outstanding contributions) • Staff appreciation days and long service awards • Friendly, supportive team environment with regular social events Key Responsibilities: • Provide responsive IT support to end-users, both onsite and remotely • Monitor and manage the IT support ticket queue, ensuring timely resolution • Prioritise and escalate technical issues as needed • Maintain clear … Assist with hardware setup, installation, and maintenance • Support key applications, including Windows 10/11 and Microsoft 365 Skills & Experience Required: • At least one year of experience in an IT Support role • Proficiency with Microsoft Windows OS, MS Office Suite, and hardware troubleshooting • Experience with Android and iOS devices (preferably in an MDM environment) • Strong communication and interpersonal skills More ❯
Altrincham, Cheshire, England, United Kingdom Hybrid / WFH Options
ALTECH GROUP LTD
IT Support Analyst - £30k - £32k - Altrincham Hybrid - Fintech If you have around 2 years experience in a IT Support role and looking for a company to take the next step this could be the route to go. Its in the Fintech domain, highly varied work, with lots of differing career progression options (Be that Data, Development, Security … Key: Experience and understanding of Active Directory Group Policy Exchange (on premises) Virtualisation (VMware preferable) Change process and ticketing system experience Good communicator Other Exp Experience in a similar IT Support role (1st/2nd Line) - Apprenticeship or year in industry would be considered Knowledge of Windows OS, hardware troubleshooting Familiarity with Microsoft 365, Dell/HP devices, and … Altrincham 23 Days holiday Bank Holidays Birthday off and this Increases every year in the role Extra leave to focus on professional qualifications. And they will even pay for it! If this role sounds interesting get in contact with Nick Gandhi @ Altech Group More ❯
Junior ITAnalyst - Manchester City Centre - £30,000 + bonus Lorien Global are working in partnership with a prominent organisation. After continued growth of their wider business they need additional resource to help grow their IT Service Desk.Your role is to assist with the support of their 24/7 operations which covers dealing with things such … time fix rate.The team are always looking for people who want to progress, with individual training programmes combined with a buddy scheme which sees you partnered with a senior analyst who can mentor you through your early career. Requirements: Experience or an understanding of how a technology support desk works, preferably surrounding the ITIL framework Knowledge of a range … Microsoft (Office 365, Active Directory, Exchange, Windows Server, etc.) Strong motivation and desire to work in a fast-paced environment Excellent written and verbal communication skills Strong interest in IT Benefits: The salary available is up to £30,000 plus a generous bonus. There is a whole host of company benefits included.Interviews are taking place over the coming weeks More ❯
Manchester, North West, United Kingdom Hybrid / WFH Options
Forward Role
Job Title: Senior IT Governance Analyst Location: Hybrid – 3 Days Onsite (Leeds or Manchester) Salary: £50,000 – £60,000 + Benefits About the Role: We're working with a growing organisation seeking an experienced Senior IT Governance Analyst to join their Information Security team. This is a key role responsible for overseeing IT governance processes … across the business to coordinate internal and external audits, support compliance efforts, and maintain a strong governance framework in line with recognised standards. Key Responsibilities: Lead the coordination of IT-related audits – internal and external, including audit readiness, stakeholder engagement, and managing action plans. Maintain and update IT risk assessments, internal controls, and associated governance documentation. Provide expert … feedback to control owners, supporting remediation efforts and assessing mitigation strategies. Review control deficiencies and guide the development of effective, sustainable solutions. Partner with stakeholders across IT and the business to embed good governance and risk practices. Own and evolve the IT Risk Management Framework, working closely with the Enterprise Risk team. Identify and help address weaknesses in More ❯
A large multinational business is looking for a personable and driven IT graduate to join its expanding team, based in Stockport. Please note this is an office-based role and therefore the chosen candidate is required to be in the office 5 days per week. Working as part of a sizeable and collaborative IT team you will prioritise … and process incoming service requests. You will be the key point of contact between end-users and IT service teams so excellent communication and organisational skills are essential. Experience of working in an ITIL environment is preferred but not essential. You will ensure the timely and accurate fulfilment of IT requests in accordance with defined service level agreements … efficient service experience.Your role will also involve managing mobile devices – you will coordinate the asset register and also set up new mobile devices.This is an excellent opportunity for an IT graduate to join a highly successful firm. More ❯
Employer description: This post is part of the Bright Futures Education Trust’s central IT team and will provide support to Rushbrook Primary Academy M18 7TN and Stanley Grove Primary Academy M12 4NL. The post holder will be based across both sites on a rota with occasional requirement to work flexibly. The role holder work under the supervision of … the Trust’s Digital IT Manager, who is the line manager of the role holder. Overview: As part of the team, role holders will be responsible for the monitoring and resolution of IT related issues and queries. The post holder will play a pivotal role in providing a high level of user support utilising an IT service … post holder will be based at each school in rotation over a working week. Some travel to other sites may be required. Responsibilities: Support the provision of an efficient IT support service to Trust IT users to include 1st and 2nd line desktop, network and server infrastructure support. Contribute and maintain a process of IT incident call More ❯
Bolton - Hybrid, Lancashire, United Kingdom Hybrid / WFH Options
hireful
Are you an experienced IT Support, IT Service Desk or 1st Line IT Support professional looking for a new challenge? Keen to join a newly created IT Service Desk Team? Are you a friendly tech individual who loves to take on the challenge of trying to fix IT issues without necessarily needing passing them on … individual who loves ensuring that clients needs are listened to and fixed efficiently and as quickly as possible, in line with SLA’s. You will have previous experience fixing IT issues via phone, email and in person where required. Fantastic opportunities to climb the IT Support ladder with us… Role: IT Service Desk Analyst aka IT Support, 1st Line Support Engineer, Desktop Support Engineer, Desktop Support Analyst Salary: up to £30k DOE plus great benefits Location: Bolton, Greater Manchester – Hybrid working is in place If you have previous experience working on a busy IT service desk in a first line role covering systems such as M365, Active directory, Azure cloud and basic networking More ❯
Employment Type: Permanent
Salary: £25000 - £30000/annum up to £30k base DOE plus great benef
We are looking for a driven and enthusiastic Business Analyst to join JMW's IT Development team at our Head Office in Spinningfields, Manchester city centre. As a Business Analyst, you will be the vital link between the Business and IT, analysing and solving problems as part of the firms Product, Software and Solution Delivery life … cycle. Reporting to the DevOps Director, the key responsibilities of your role day-to-day will include: Liaising with business stakeholders, Product Owners and the IT team to enable effective analysis of processes, procedures and business challenges. Owning and developing relationship with Product Owners and third parties, working together to optimise and enhance features and integrations. Defining and mapping … and impacts of a proposed business change. As our firm continues to grow, so too will the scope of your role. Working closely with the Development team and wider IT team, you'll have the opportunity to contribute to key projects that support the firm's digital transformation. About You We're looking for someone with minimum one year More ❯
Bolton, Greater Manchester, North West, United Kingdom Hybrid / WFH Options
Warburtons Ltd
UK, but that doesn't allow us to rest on our laurels. We are pioneers of the industry and ambitious market leaders, always seeking to challenge ourselves and convention. It is part of our philosophy to provide honest good sense on issues of health and well-being, helping the whole family to enjoy our products as part of a … healthy, balanced diet, through a range of products to suit all meal occasions, lifestyles and tastes. Job description: Title: IT Level 3 Infrastructure Analyst Function: IT Location: Bolton Hours: Hybrid Are you an experienced IT Level 3 Infrastructure Analyst looking for an exciting new challenge? Its not just in the Bakery we demonstrate our innovation. … Our IT teams show just how cutting edge we can be in a so many ways, working hand in hand with colleagues right across the business along with external partners to roll-out the best technology and IT solutions in order to help the business to run smoothly and grow. This is an opportunity for an ITMore ❯