Help Desk Analyst
- Hiring Organisation
- Factory International
- Location
- Manchester, North West, United Kingdom
- Employment Type
- Permanent, Part Time
- Salary
- £26,000
Reports to : IT Manager Salary : £27,976.00 per annum Contract :Permanent Location : Manchester Hours :40 hours per week (this is 8 working hours + one-hour unpaid lunch break eg 9am-6pm, 12- 9pm) Closing Date :25 Feb 2026 CONTEXT At Factory International we want to bring together … improving Microsoft Secure Score, maintaining endpoint protection, and keeping devices patched in line with policy. All role activities and standards will align with our IT Policies (including End User Device Security) and Patching Policy. RESPONSIBILITIES; Help desk support Deliver first- and second-line support via the helpdesk, walk ...