Project Manager - CXone
- Hiring Organisation
- Michael Page Technology
- Location
- Manchester, Lancashire, United Kingdom
- Employment Type
- Full-Time
- Salary
- £55,000 - £62,000 per annum
transformation projects within customer environments (experience with NICE CXone preferred). Strong knowledge of Contact Centre as a Service (CCaaS) technologies, including omnichannel routing, IVR, telephony, reporting, workforce engagement management (WEM), integrations, and APIs. Experience managing complex technology projects throughout the full project lifecycle, ensuring delivery to agreed timescales, budgets ...