2 of 2 DemandTrendPermanent Knowledge Management Jobs in Manchester

and the business. In 2024, we were in the process of delivering two of the Bank's pioneering AI products: transforming the Complaints journey and developing a group-wide Knowledge Management solution. This has recently been recognised across the industry as we won the AI Project of the Year award at the UK IT Industry Awards 2024. In … deliver high-quality and innovative products, ensuring alignment with business goals. Code Quality and Standard Methodologies: Develop modular, testable code and ensure consistency to standard methodologies in source code management using Git. Integration and Deployment: Utilise integration tools and cloud infrastructure to implement seamless solutions, ensuring smooth deployment processes. Agile Methodologies: Champion agile development practices, including continuous integration and More ❯

success Role Requirements Absolute Must-Haves: Fast learner, enthusiastic and positive Able to handle multiple opportunities simultaneously and laser-focused on winning the deal Strong experience in omnichannel, dialler, knowledge management, workforce optimisation, and conversational AI Demonstrable advanced knowledge of multiple software applications Nice Things to Impress With: Contact centre industry experience Generative AI Networking Cloud Telecoms More ❯