22 of 22 Permanent Knowledge Management Jobs in Manchester

About the job you’re considering The SIAM Incident and Knowledge Analyst is accountable for coordinating and supporting Incident Management and Knowledge Management activities across a complex multi-supplier environment. The role is outcome-focused, ensuring incidents are managed effectively while knowledge articles are created … maintained, and shared to improve service resolution, user experience, and operational efficiency. The Incident and Knowledge Analyst will work closely with suppliers and internal teams to monitor incident performance, support knowledge governance, and ensure compliance with agreed processes, standards, and service commitments. Through effective collaboration, data analysis, knowledge ...

help shape how knowledge flows across InHealth? From our clinical and operational teams to the digital channels supporting our patients. At InHealth, we hold a huge amount of valuable clinical, operational and organisational knowledge. As our Knowledge Management Coordinator , you'll help make sure the right information … right people, in the right place, at the right time. You'll play a key role in how we capture, organise, govern and share knowledge across InHealth – from policies, SOPs and clinical guidance through to patient pathways, training materials and operational know-how. And this isn't just about ...

Greater Manchester Mental Health NHS Foundation Trust (GMMH) is looking for an enthusiastic and forward-thinking Librarian to join our Library and Knowledge Services team. This is an exciting opportunity to develop your professional skills while supporting a wide range of staff, students and service users across … largest mental health trusts in the country. You will play a key role in ensuring colleagues can access the evidence, information and knowledge they need to improve care, develop professionally and make informed decisions. From expert literature searching and current awareness services to training delivery and knowledge management ...

summary Greater Manchester Mental Health NHS Foundation Trust (GMMH) is looking for an enthusiastic and forward-thinking Librarian to join our Library and Knowledge Services team. This is an exciting opportunity to develop your professional skills while supporting a wide range of staff, students and service users across … largest mental health trusts in the country. You will play a key role in ensuring colleagues can access the evidence, information and knowledge they need to improve care, develop professionally and make informed decisions. From expert literature searching and current awareness services to training delivery and knowledge management ...

Python | SQL | BigQuery | Neo4j | Data Engineering | Knowledge Graphs The Role I'm working with a business investing heavily in enterprise AI, search and knowledge management capabilities. They're looking for a Data Engineer to help build the data foundations that sit behind large-scale AI and knowledge discovery platforms. This is a hands-on engineering role focused on designing and delivering data pipelines, search infrastructure and knowledge management solutions that turn complex enterprise information into trusted, searchable and AI-ready assets. What You Will Be Doing Designing and building scalable data ingestion and transformation ...

Service request tickets resolution, within agreed SLAs Support the team through any appropriate means to meet Service Level Targets. This includes provision of management information, knowledge sharing, communication, escalation and coordination of cross-team meetings to resolve issues. Manage and coordinate system upgrades and releases with business … stakeholders Ensure that a knowledge base of past issues encountered is maintained and used (Service Now Knowledge Management) Feed into Major Incident Management and Problem Management processes as required Execute routine system jobs and processes to support the BAU operation of IT systems Work closely ...

Xeinadin. The role ensures a consistent, reliable and customer-focused service experience for colleagues across the UK and Ireland.The post holder will lead service management, supplier performance, service reporting, major incident management and service improvement. They will establish and maintain a single service standard across the business while … improvements in first-time fix rates, customer satisfaction and service responsiveness.• Champion an excellent end-user experience across all technology services.• Develop self-service, knowledge management and automation capabilities.• Ensure service transition from projects follows formal governanceITIL Service Management• Own Incident, Problem, Change, Request and Major Incident ...

Vertus Partners is seeking a Data Engineer to build the data foundations for enterprise AI and knowledge management platforms. The role focuses on data pipelines, search infrastructure, and knowledge management solutions that turn complex enterprise information into trusted, AI-ready assets. This hands-on engineering position … involves delivering scalable data ingestion, transformation pipelines, and knowledge graph capabilities that support AI, analytics and information retrieval initiatives. #J-18808-Ljbffr ...

/d inside IR35 (via umbrella) The Role Major Financial Services organisation looking for an experienced Data Engineer to build scalable data pipelines and knowledge solutions supporting an Enterprise Knowledge Base (EKB). You’ll work across data ingestion, enrichment, indexing and knowledge graphs, transforming enterprise data … Responsibilities Build scalable ETL/ELT pipelines using Python and SQL Work with BigQuery, Google Spanner, Neo4j and Vector Databases Design and implement Knowledge Graphs Develop enterprise search, indexing and retrieval capabilities Build data models, metadata and enrichment processes Implement event-driven and real-time data architectures Ensure data ...

business objectives and measurable outcomes. Data Strategy, Governance & Semantic Technologies: Help clients establish trusted and connected R&D data foundations through governance, master data management, interoperability, metadata management, and modern data architectures. Lead the application of semantic technologies, ontologies, RDF-based knowledge graphs, and common data models … create a shared understanding of scientific, research, preclinical, and clinical information across systems. Enable advanced analytics, scientific knowledge management, intelligent automation, and AI-powered decision support while ensuring compliance, data integrity, traceability, and governance across the R&D landscape. AI & Intelligent R&D: Identify and shape high-value ...

Belfast, Birmingham, Edinburgh, London, Manchester, Newcastle upon Tyne, United Kingdom The Change Manager works within multidisciplinary delivery teams to plan and execute structured change management activity across large-scale transformation programmes. You'll help embed new ways of working and ensure change lands effectively and sustainably for the people … affects, working closely with senior change leads, programme teams and business stakeholders. Our Change Managers are “T-shaped” by design: with expertise in Change Management, and with evolving breadth across Organisational Design and AI. As a Change Manager, you'll typically be embedded within a large-scale transformation programme ...

help shape how information is organised, governed and used across a major AI-enabled transformation programme. This role sits at the intersection of knowledge management, business analysis and AI adoption. You'll work with stakeholders across the business to improve the quality, discoverability and effectiveness of enterprise data … while helping assess and optimise AI-driven user experiences. What You Will Be Doing Reviewing and onboarding information sources that support AI, search and knowledge-driven services. Developing taxonomy, classification and information architecture frameworks that make business knowledge easier to find and use. Working with stakeholders to understand ...

exceptional customer outcomes while improving efficiency, scalability, and business performance. You will have accountability for the operational capabilities that support CX teams, including Workforce Management, Quality Assurance, Knowledge Management, Training, and CX Project Management. You will build and evolve the operating model, processes, and insights required … business priorities and customer needs. Develop and execute operational strategies, frameworks, and processes that enable CX teams to scale effectively. Own operational performance management, establishing meaningful metrics, reporting, and insights to drive accountability and decision making. Partner with CX Analytics to build dashboards and reporting that provide visibility into ...

Engineer Enterprise Knowledge Base (EKB) Role Overview We are looking for an experienced AI Engineer to design, build, and deploy enterprise-grade AI solutions that enhance knowledge discovery, retrieval, and automation. The ideal candidate will have strong expertise in Generative AI , Large Language Models (LLMs) , AI Agents … Vector Databases Python , SQL , REST APIs Git , CI/CD Cloud Platforms (Azure, AWS, or GCP) LLM & AI Agent Testing and Evaluation Desirable Skills Knowledge Graphs Semantic Search Responsible AI Token Optimisation & Cost Management AI Evaluations (Evals) Re-ranking Techniques Caching Strategies Preferred Experience Experience designing and implementing ...

InHealth Group is seeking a Knowledge Management Coordinator to structure and govern organisational knowledge across clinical, operational and digital channels. You will help surface trusted information through SharePoint, intranets, and knowledge bases while shaping content for chatbots and Voice AI. You will work with diverse teams … capture, organise and improve knowledge, ensuring accuracy, version control and accessible delivery across channels. #J-18808-Ljbffr ...

Capgemini is seeking an SIAM Incident and Knowledge Analyst to coordinate incident and knowledge management across a multi-supplier environment. You will work with suppliers and internal teams to create, review and maintain knowledge articles, review incidents, and drive improvements for faster resolution and better user … experience. You will monitor trends, ensure governance and quality of knowledge records, and produce reporting to support service improvement. #J-18808-Ljbffr ...

week Initial contract until December 2026 - likely extension (3-year programme) We're supporting a major strategic banking initiative to build a greenfield Enterprise Knowledge Management platform, creating a foundational data layer that connects knowledge across the organisation and enables advanced AI, search and retrieval capabilities. … scalable ETL/ELT data pipelines across multiple enterprise sources. Build enterprise data solutions using GCP, BigQuery, Google Spanner, Neo4j and Vector Databases. Develop Knowledge Graphs and data models to connect enterprise entities and knowledge assets. Build and optimise search and indexing capabilities. Implement metadata, cataloguing, enrichment ...

Resourcing is assisting a leading independent law firm in recruiting a Senior Knowledge Manager to lead a modern, firm-wide knowledge management capability. The role collaborates with senior stakeholders to shape how legal knowledge is captured, shared and reused, driving consistency, efficiency and innovation across legal ...

communicating data relating to the costs and benefits of delivering various cutting-edge services Sharing your expertise through the creation of thought leadership and knowledge management Supporting Capgemini Invent’s market offerings by writing propositions that reflect our position as a leading public sector management consultancy … Public Sector and a keen interest in making a positive difference for society Experience of designing and leading large scale, complex programme management and transformation initiatives in the Public Sector Business development experience in the whole sales lifecycle form lead origination to contract signature Commercial and risk expertise including ...

Change is seeking a Data Engineer to join a greenfield enterprise knowledge management program. You’ll shape target-state architecture, build scalable ETL/ELT pipelines and develop knowledge graphs with GCP, BigQuery, Spanner and Neo4j. Hybrid working model (Manchester/Edinburgh/Leeds) with about ...

Manager to shape how information is organised, governed and used across a major AI-enabled transformation programme. You will operate at the intersection of knowledge management, business analysis and AI adoption. You will work with senior stakeholders to improve data quality, discoverability and the effectiveness of enterprise data ...

modern music, performing arts, filmmaking and creative technology. Our commitment to excellence in creative arts education sets us apart, providing students with the knowledge, skills, and opportunities they need to succeed in their chosen fields. About the Role As Head of Technology Services & Support, you will lead the delivery … needs of teaching, learning and business operations. You will play a key role in developing a modern, insight-led support function, bringing together service management, digital adoption, classroom technology, user engagement and emerging technologies to create a consistent experience across the University. What You'll Do: Lead Technology Services ...