2 of 2 Permanent Lightning Web Components Jobs in Manchester

of Salesforce administration experience , ideally with a strong background in Service Cloud . Key areas of expertise include: Core Service Cloud Experience Case Management Email-to-Case and Web-to-Case Omni-Channel Routing Knowledge Base Entitlements & Milestones Case Escalation Rules and Assignment Rules Queues and Auto-Response Rules Automation & Productivity Flows (screen flows, record-triggered flows for … SLA compliance, agent productivity) Einstein Case Classification & Recommendations Customer & Channel Support Customer Community/Experience Cloud Live Chat/Live Agent (real-time support channel) Desirable Experience Salesforce Lightning Experience Salesforce Flow, Process Builder, Apex (basic understanding) Familiarity with AppExchange products Experience in retail industry Exposure to Salesforce Marketing Cloud and Financial Force Cloud What You'll Bring More ❯

of Salesforce administration experience , ideally with a strong background in Service Cloud . Key areas of expertise include: Core Service Cloud Experience Case Management Email-to-Case and Web-to-Case Omni-Channel Routing Knowledge Base Entitlements & Milestones Case Escalation Rules and Assignment Rules Queues and Auto-Response Rules Automation & Productivity Flows (screen flows, record-triggered flows for … SLA compliance, agent productivity) Einstein Case Classification & Recommendations Customer & Channel Support Customer Community/Experience Cloud Live Chat/Live Agent (real-time support channel) Desirable Experience Salesforce Lightning Experience Salesforce Flow, Process Builder, Apex (basic understanding) Familiarity with AppExchange products Experience in retail industry Exposure to Salesforce Marketing Cloud and Financial Force Cloud What You'll Bring More ❯