Major Incident Manager
- Location
- Manchester, England, United Kingdom
service to a Private Sector organisation. You will be working as part of a Service Management delivery team.Reporting into the Head of GSMC, the Major Incident Manager is responsible for end-to-end management of all IT major incidentsHybrid working: The places that you work from … completed safely and within SLAMatrix management of people, processes and resources including third parties – including resolving conflict to move forward to resolutionIssue all Major Incident communication and provide key stakeholder management including performing timely functional and hierarchical escalationSupporting and nurturing process improvements and knowledge base improvementsYou can bring ...