and Operations Support Operations and Project activities on Voice infrastructure including Nice Voice Recordings Test circuits and components of malfunctioning unified communications equipment to isolate sources of malfunctions, using networkmanagement systems and circuit designs Analyse telecommunications systems using structured problem solving and available tools to troubleshoot highly complex systems in a mission-critical environment, identifying root causes … impacts on mission execution capability, and provide recommendations to mitigate or eliminate identified vulnerabilities Perform day-to-day activities required to manage Voice services, such as design, implementation, and management, including troubleshooting of complex VOIP issues Perform testing, provisioning, operations, and emergency response for ongoing VOIP network operations Oversee and manage the deployment of upgrades to existing voice … solutions Telepresence, TMS, Webex Experience with Nice Perform or Nice Engage Oracle SBC design and configuration is a plus Experience working in Expressway Edge and CORE Excellent communication, relationship management, and logical reasoning skills At BNY, our culture speaks for itself, check out the latest BNY news at: BNY Newsroom BNY LinkedIn Heres a few of our recent awards More ❯
bolton, greater manchester, north west england, united kingdom
BNY
and Operations Support Operations and Project activities on Voice infrastructure including Nice Voice Recordings Test circuits and components of malfunctioning unified communications equipment to isolate sources of malfunctions, using networkmanagement systems and circuit designs Analyse telecommunications systems using structured problem solving and available tools to troubleshoot highly complex systems in a mission-critical environment, identifying root causes … impacts on mission execution capability, and provide recommendations to mitigate or eliminate identified vulnerabilities Perform day-to-day activities required to manage Voice services, such as design, implementation, and management, including troubleshooting of complex VOIP issues Perform testing, provisioning, operations, and emergency response for ongoing VOIP network operations Oversee and manage the deployment of upgrades to existing voice … solutions Telepresence, TMS, Webex Experience with Nice Perform or Nice Engage Oracle SBC design and configuration is a plus Experience working in Expressway Edge and CORE Excellent communication, relationship management, and logical reasoning skills At BNY, our culture speaks for itself, check out the latest BNY news at: BNY Newsroom BNY LinkedIn Heres a few of our recent awards More ❯
IT Support Technician - Cheadle (Secondary School) STOCKPORTLocation: Cheadle, Stockport, CheshireRole: IT Support/Network Manager (school-based)Contract: Permanent, Full-time (37 hours/week, all year)Salary: NJC SO2 Scale 26-31 (£37,280 - £41,771) Teaching VacanciesStart Date: ImmediateRole Overview:We are working with a mainstream secondary school in Cheadle that requires a dedicated IT Support Technician …/Network Manager. You'll maintain and improve the school's IT infrastructure, support staff & students, and ensure reliable, secure systems.Key Responsibilities:- Provide first-line technical support and troubleshooting for staff and students.- Maintain and administer network, servers, software, hardware, and digital resources.- Plan, install, and upgrade IT systems and infrastructure.- Monitor performance, security, backups, and disaster recovery. … Liaise with external suppliers, manage contracts, and maintain documentation.Person Specification:- Proven experience in IT support and networkmanagement (ideally in an educational environment).- Strong technical skills across hardware, software, networking, and security.- Excellent problem-solving skills, with initiative and capacity to prioritise.- Good communication skills, patience, and ability to train non-technical users.This is an excellent role More ❯