Head of End User Services
- Hiring Organisation
- NICE – The National Institute for Health and Care Excellence
- Location
- Manchester, M1 3BN, United Kingdom
- Salary
- £66582.00 to £77368.00
least 2 days per week. Main duties of the job The role champions leads the transformation of end user services and support, driving operational excellence, continuous improvement and a seamless experience for users engaging with the Service Desk. Responsibilities include: Provide strategic leadership to user support and digital workplace … digital services are secure, resilient, and reliable. The team is responsible for safeguarding systems and information, supporting users across the organisation, and maintaining operational stability with minimal risk or disruption. As part of this team, you will help protect nationally important digital services while enabling NICE to deliver ...