3 of 3 Permanent Performance Monitoring Jobs in Manchester

desk operations, maintaining service levels, and driving continuous improvement within the support function. The successful candidate will work within ITIL best practices, ensuring compliance, performance monitoring, and customer satisfaction across all service delivery activities. Key Accountabilities Lead and support the 1st Line IT Support team. Oversee daily service … desk operations and ticket management. Ensure SLAs and service performance targets are achieved. Manage Priority One incidents and drive issue resolution. Identify and implement service improvements. Maintain strong stakeholder and vendor relationships. Ensure compliance with ITIL standards, security policies, and best practices. About you: Essential Proven experience in managing ...

Company offices, client sites, and your home; noting that you will be unable to work at home 100% of the time. Your role Undertaking performance monitoring, tuning, fault diagnosis, incident and request resolution including support for the team to undertake such tasks Support and manage scheduling of Project ...

supporting SEO and Answer Engine Optimisation (AEO) initiatives. You'll use tools such as SEMRush, Google Search Console and GA4 to identify opportunities, improve performance and enhance the customer journey. The role will also involve creating and optimising category content, FAQs, landing pages and inspiration guides, alongside conducting technical … audits and supporting AI-assisted content workflows. eCommerce Executive Essential Skills Previous ecommerce experience managing products and categories Strong on-page SEO knowledge and performance monitoring experience Hands-on Magento experience Understanding of AEO and AI-driven search Experience using SEMRush and Google Search Console Working knowledge ...