incident detection, notifications, triage, and resolution. Key Responsibilities: Pipeline Approach: Adopt a pipeline approach to enable observability of services deployed across multiple environments, balancing monitoring, logging, and tracing based on service classification. Intelligent Alerts: Design and build intelligent alerts using pipelines, onboarding automated runbooks triggered with clear audit/… logs in service management tools like Jira Service Management. Dashboards: Create and maintain dashboards for proactivemonitoring of services to help teams resolve incidents quickly. Monitoring Capability: Continuously improve monitoring capabilities to identify key alerts and thresholds for early warnings before services fail. Automation: Enable intelligent … and commercial observability tools (e.g., Prometheus, Grafana, NewRelic). Expertise in cloud environments (e.g., AWS, Azure) and infrastructure as code (IaC) tools like Terraform. Monitoring and Observability: Experience in creating and maintaining dashboards for proactivemonitoring of services. Ability to design and build intelligent alerts using pipelines More ❯
controls across our Microsoft security ecosystem. You are passionate about leveraging Microsoft security technologies to protect critical assets and data, with a focus on proactivemonitoring, threat detection, and incident response. Your hands-on expertise with Microsoft Defender solutions and Azure-based security tools will be crucial in … maintaining a secure and resilient IT environment. In this role, you will be responsible for configuring, optimising, and monitoring security solutions including Defender for Endpoint, Defender for Cloud Apps, Defender for Identity, Defender for Office 365, Exchange Online, Microsoft Sentinel, Intune, and Entra ID. You will work closely with … user accounts, and cloud applications. Monitor security alerts and incidents through Microsoft Sentinel, conducting thorough investigations and leading response efforts to mitigate risks. Perform proactive threat hunting using data from Defender, Sentinel, and Entra logs to detect potential security incidents. Optimise and maintain threat detection rules, automation playbooks, and More ❯
controls across our Microsoft security ecosystem. You are passionate about leveraging Microsoft security technologies to protect critical assets and data, with a focus on proactivemonitoring, threat detection, and incident response. Your hands-on expertise with Microsoft Defender solutions and Azure-based security tools will be crucial in … maintaining a secure and resilient IT environment. In this role, you will be responsible for configuring, optimising, and monitoring security solutions including Defender for Endpoint, Defender for Cloud Apps, Defender for Identity, Defender for Office 365, Exchange Online, Microsoft Sentinel, Intune, and Entra ID. You will work closely with … user accounts, and cloud applications. Monitor security alerts and incidents through Microsoft Sentinel, conducting thorough investigations and leading response efforts to mitigate risks. Perform proactive threat hunting using data from Defender, Sentinel, and Entra logs to detect potential security incidents. Optimise and maintain threat detection rules, automation playbooks, and More ❯
bolton, greater manchester, north west england, United Kingdom
Emeria
controls across our Microsoft security ecosystem. You are passionate about leveraging Microsoft security technologies to protect critical assets and data, with a focus on proactivemonitoring, threat detection, and incident response. Your hands-on expertise with Microsoft Defender solutions and Azure-based security tools will be crucial in … maintaining a secure and resilient IT environment. In this role, you will be responsible for configuring, optimising, and monitoring security solutions including Defender for Endpoint, Defender for Cloud Apps, Defender for Identity, Defender for Office 365, Exchange Online, Microsoft Sentinel, Intune, and Entra ID. You will work closely with … user accounts, and cloud applications. Monitor security alerts and incidents through Microsoft Sentinel, conducting thorough investigations and leading response efforts to mitigate risks. Perform proactive threat hunting using data from Defender, Sentinel, and Entra logs to detect potential security incidents. Optimise and maintain threat detection rules, automation playbooks, and More ❯
looking for a IT support engineer who can handle incoming incidents and service requests via our internal ticket system raised through various channels, including proactivemonitoring, customer emails or over the phone. With a focus on thorough fact finding to lead customer issues through to completion with clear More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Destination Sport
sport. Our new Senior IT Support Engineer will be responsible forensuring the reliable running of the IT systems throughout Destination Sport Group through both proactive and reactive action to Infrastructure, Security & Technical Project Delivery for both the internal IT team and wider Business Stakeholders. This is a varied & hands … to face Check and be ready for disaster recovery or business continuity plans to be brought into action Carry out critical checks that enable proactive action to prevent any significant failure To be successful within this role, our ideal candidate will: Demonstrate a passion and enthusiasm for IT and … internal & external to the business Be able to provide friendly customer serviceto internal & external stakeholders in an often high pressured & fast paced role Be proactive with the ability to multitask and prioritise - ensuring technical requests are see through to completion Be a diligent personality, with a high attention to More ❯
wellbeing. This is some of what you can expect to be doing: • Responding to incoming calls from customers, diagnosing faults and providing timely resolutions • Monitoring the network management system to detect and prevent potential issues • Escalating complex faults to the appropriate teams when necessary • Working within agreed SLAs to More ❯
Company: US3 Consulting About Company: US3 Consulting is a leading European IT recruitment agency dedicated to connecting top tech talent with innovative companies across the continent. With decades of experience and a fresh approach, we specialize in rapid, cost-effective More ❯
bolton, greater manchester, north west england, United Kingdom
US3 Consulting
Company: US3 Consulting About Company: US3 Consulting is a leading European IT recruitment agency dedicated to connecting top tech talent with innovative companies across the continent. With decades of experience and a fresh approach, we specialize in rapid, cost-effective More ❯
stockport, north west england, United Kingdom Hybrid / WFH Options
Signify Technology
to define scope, estimate effort, and establish roadmap Architect and implement reliable platform features at scale for hundreds of thousands of users daily Build proactivemonitoring, alerting, and rapid incident response processes Balance feature development with technical debt reduction Integrate new AI-driven capabilities to enhance security and More ❯
manchester, north west england, United Kingdom Hybrid / WFH Options
Signify Technology
to define scope, estimate effort, and establish roadmap Architect and implement reliable platform features at scale for hundreds of thousands of users daily Build proactivemonitoring, alerting, and rapid incident response processes Balance feature development with technical debt reduction Integrate new AI-driven capabilities to enhance security and More ❯
bolton, greater manchester, north west england, United Kingdom Hybrid / WFH Options
Signify Technology
to define scope, estimate effort, and establish roadmap Architect and implement reliable platform features at scale for hundreds of thousands of users daily Build proactivemonitoring, alerting, and rapid incident response processes Balance feature development with technical debt reduction Integrate new AI-driven capabilities to enhance security and More ❯
KPIs and the effective use of tools like Planhat, Salesforce, Sisense, and Asana. Success in this role requires a strategic approach to customer segmentation, proactive performance monitoring, and continuous optimisation of the CS function to deliver value at every stage of the customer journey. About You You are … empowered to succeed while continuously evolving how Customer Success delivers value. Key Responsibilities TEAM Lead and manage the EMEA CSM team, setting high expectations, monitoring performance, and providing support and challenge as appropriate. Be the figurehead for best practice in Customer Success. Define and deliver the Customer Success Program … deliver a scalable model aligned with customer needs based on ARR, customer maturity, and their stage in the customer journey. Establish KPIs and performance monitoring frameworks that guide CSMs in executing the program effectively. Drive coaching and mentorship within the team to support individual and team development. Design and More ❯
manchester, north west england, United Kingdom Hybrid / WFH Options
bet365
Who we are looking for A Senior Messaging Engineer, who will actively manage, support and develop Unified Communication (UC) technologies across the Business. You will contribute to the engineering and architecture disciplines by utilising your knowledge to plan, build, deploy More ❯
Harris Global are currently looking for a Network Engineer to join our client on a permanent basis. You will support and secure the systems that keep our clients organisation connected and protected. You’ll be an integral part of a More ❯
bolton, greater manchester, north west england, United Kingdom
Harris Global
Harris Global are currently looking for a Network Engineer to join our client on a permanent basis. You will support and secure the systems that keep our clients organisation connected and protected. You’ll be an integral part of a More ❯
Harris Global are currently looking for a Network Engineer to join our client on a permanent basis. You will support and secure the systems that keep our clients organisation connected and protected. You’ll be an integral part of a More ❯
bolton, greater manchester, north west england, United Kingdom Hybrid / WFH Options
bet365
Who we are looking for A Senior Messaging Engineer, who will actively manage, support and develop Unified Communication (UC) technologies across the Business. You will contribute to the engineering and architecture disciplines by utilising your knowledge to plan, build, deploy More ❯