Senior Information Technology Support Engineer
Stockport, England, United Kingdom
Candour Solutions
Role: Senior IT Support Engineer Location: Stockport Salary: £35,000-£45,000 Work pattern: 5 days a week on site Overview An established organisation is seeking a skilled Senior IT Support Engineer to lead the delivery of day-to-day IT infrastructure operations and provide a high level of technical support. This position … a culture that prioritises internal promotion. Key Responsibilities Leadership & Team Support Provide guidance and support to junior engineers through regular mentoring, training, and development planning. Assist with onboarding new IT staff and support team performance reviews and feedback cycles. Lead or contribute to team meetings and participate in management-level discussions. Help align team activities with wider business goals. … Technical Operations Deliver 2nd and 3rd line IT support and handle complex technical escalations. Manage service desk efficiency, ensuring incidents are addressed within agreed SLAs. Oversee cloud infrastructure and collaborate with external vendors to maintain service standards. Plan and execute IT infrastructure projects in coordination with other business functions. Administer and manage user accounts, security settings, and system More ❯
Posted: