Business Analyst - CRM
- Hiring Organisation
- Experis
- Location
- Manchester, United Kingdom
- Employment Type
- Permanent
- Salary
- £50000 - £55000/annum bonus + bens
BPMN and customer journey mapping techniques. Collaborate with delivery teams to support successful solution design, testing and implementation. Drive continuous improvement initiatives using Lean Six Sigma and process optimisation approaches. Identify opportunities to leverage AI technologies, including chatbot solutions, automation and customer engagement tools. Use data and evidence … senior business stakeholders and translating strategic objectives into deliverable requirements. Business process modelling experience using BPMN . Experience driving continuous improvement initiatives using Lean, Six Sigma or related methodologies. Strong requirements elicitation, analysis and documentation skills. Experience working within Agile delivery environments. Desirable Experience Experience implementing or supporting ...