Senior Analyst
- Hiring Organisation
- Harnham
- Location
- Stockport, England, United Kingdom
identify drop-off points, and deliver actionable insights that directly influence marketing spend, contact strategy, and sales performance; this role blends deep-dive analysis, stakeholder engagement, and real-time performance reporting Key Responsibilities: Analyse the customer journey from enquiry/ad response through to conversion Deliver sales funnel … reporting (conversion rates, drop-offs, engagement trends) Evaluate marketing performance & ROI across channels Monitor and optimise contact centre performance (sales-focused metrics) Identify customer pain points and opportunities to improve CX and conversion Translate stakeholder questions into clear analytical outputs and recommendations Support real-time decision-making with ...