10 of 10 Permanent Technical Support Engineer Jobs in Manchester

take pride in our work, and we love a good challenge. Sound like you? Upland InterFAX is seeking a motivated and customer-focused Technical Support Engineer to act as a key liaison between the company and its customers and partners. This role is responsible for delivering exceptional … technical support, troubleshooting complex issues, and ensuring a positive customer experience. The successful candidate will work directly with customers, partners, and internal teams to resolve technical issues in a timely and efficient manner. This position requires strong analytical skills, a proactive approach to problem-solving ...

1. Technical support and case management Take ownership of first-line customer support cases from receipt through to resolution. Investigate and troubleshoot technical issues across smart metering devices, IoT connectivity and associated software platforms. Prioritise incidents, manage competing demands and work towards agreed service level agreement … targets. Coordinate escalations to second- and third-line technical specialists, engineering and product teams, maintaining responsibility for customer communication and case progress. Keep customers informed, manage expectations and ensure issues are followed through to a satisfactory conclusion. Identify recurring or escalated incidents and contribute to root-cause analysis ...

TelefonicaTech ·United Kingdom, Manchester Job Description Technical Support Engineer – Fully Onsite – Central Manchester This is a full-time onsite Technical Support Engineer to provide technical support to a prestigious client. Job Duties: To help determine customer needs, as the customers first point … contact with Telefónica Tech, this is a vital role within the organisation. Engineers will be technically proficient at performing on-site support and triage activities for Desk, Wall and Floor ports; WAP ceiling ports; Equipment Room patching of access switches; Shared Printers; Audio Visual Equipment; Room Booking Tablets; Digital ...

brief Are you a tech-savvy engineer who loves solving complex problems and working with cutting-edge IoT technology? Our client is a global innovator in smart physical security and IoT solutions, where seamless hardware-software integration is a core competitive advantage. They believe that high-standard technical support is a key differentiator in winning customer trust. To empower local sales teams and deliver reliable pre-sales and project support, they are recruiting a dedicated Technical Support Engineer based in the UK. In this role, you will design customized solutions, conduct compelling ...

Technical Support Engineer Location: Bolton Salary: £30,000 - £35,000 We are a leading provider of VoIP and cloud-based communication solutions, helping businesses streamline their operations with cutting-edge technology. As we continue to grow, we are looking for an enthusiastic and knowledgeable Technical Support Engineer to join our Voice over IP team click apply for full job details ...

call solutions. Certified by SSAIB and holding accreditations such as CHAS and Safe Contractor, the company is known for its exceptional preventative maintenance and support services. Role Description This is a full-time, on-site Technical Support Engineer role located in Greater Manchester. The role involves … providing prompt and effective technical support to clients, resolving system-related issues through troubleshooting and problem-solving, conducting detailed diagnostics, and ensuring systems are running at optimal efficiency. The successful candidate will also assist in customer service activities, ensuring client satisfaction and maintaining positive relationships. Qualifications Proficiency ...

TelefonicaTech ·United Kingdom, Manchester Job Description This is a full-time onsite Technical Deskside Support Engineer, to provide technical support to a prestigious client. Job Duties: To help determine customer needs, as the customers first point of contact with Telefónica Tech, this is a vital … role within the organisation. Engineers will be technically proficient at performing on-site support and triage activities for Desk, Wall and Floor ports; WAP ceiling ports; Equipment Room patching of access switches; Shared Printers; Audio Visual Equipment; Room Booking Tablets; Digital Signage. On-site engineers will also escal... Daily ...

Upland Software UK Limited in Manchester is seeking a motivated Technical Support Engineer to deliver expert support to customers and partners and troubleshoot complex platform issues. You will work directly with customers, partners, and internal teams to resolve technical issues in a timely and efficient ...

Automation, part of SOMFY Group, is hiring for a Technical Support role based at our UK Stockport office. You will help professional installers diagnose and resolve issues with BFT products, combining telephone support with hands-on testing and occasional packing duties. You’ll work with a small ...

Diehl Stiftung & Co. is seeking a Technical Support Specialist in the United Kingdom to own first-line customer issues across smart metering, IoT, and related software. You will guide customers through configuration, deliver remote and onsite training, and collaborate with engineering and product teams to resolve cases ...